
6
may work in situations where it 
should not be working.
Installing electronic devices and 
radios increases the risk of 
cyber attacks through the 
installed parts, which may lead 
to unexpected accidents and 
leakage of personal informa-
tion. Toyota does not make any 
guarantees for problems caused 
by installing non-genuine Toyota 
products.
The installation of a mobile 
two-way radio system in your 
vehicle could affect electronic 
systems such as:
Multiport fuel injection sys-
tem/sequential multiport fuel 
injection system
 Toyota Safety Sense 3.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary 
measures or special instructions 
regarding installation of a mobile 
two-way radio system. This vehicle is equipped with 
sophisticated computers that 
record certain data regarding 
vehicle controls and operations.
Data recorded by the comput-
ers
*1
Certain data, such as the following, 
is recorded dependi ng on the oper-
ation timing and status of each 
function.
• Basic vehicle behavior related  data (engine speed, accelera-
tor/brake pedal operation, vehi-
cle speed, etc.)
• Operating state of the driving  support systems (recorded during 
system operation, includes basic 
vehicle behavior related data)
• Driving support system sensor  data
• Image data (images from the  front, rear and  side cameras)
*2
• Location information
These computers do not record 
conversations, sounds, or 
images of the inside of the vehi-
cle.
Also, personal information which 
may be used to identify the 
owner of the vehicle (name, 
gender, age, etc.) is not 
recorded.
*1: The recorded data varies accord-
ing to the vehicle grade level and 
options with which it is equipped.
*2: The vehicle has multiple cam-eras. For details on from which 
Cyber Attack Risk
Installation of a mobile 
two-way radio system
Vehicle data recording 

391-1. For safe use
1
For safety and security
WARNING
●If breathing becomes difficult 
after the SRS airbags have 
deployed, open a door or win-
dow to allow fresh air in, or 
leave the vehicle if it is safe to 
do so. Wash off any residue as 
soon as possible to prevent skin 
irritation.
●If the areas where the SRS air-
bags are stored, such as the 
steering wheel pad and front 
and rear pillar garnishes, are 
damaged or cracked, have 
them replaced by your Toyota 
dealer.
●Do not place anything, such as 
a cushion, on the front passen-
ger’s seat. Doing so will 
disperse the passenger’s 
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a 
result, the SRS front airbags for 
the front passenger may not 
deploy in the event of a colli-
sion.
■Modification and disposal of 
SRS airbag system compo-
nents
Do not dispose of your vehicle or 
perform any of the following modi-
fications without consulting your 
Toyota dealer. The SRS airbags 
may malfunction or deploy 
(inflate) accidentally, causing 
death or serious injury.
●Installation, removal, disassem-
bly and repair of the SRS air-
bags
●Repairs, modifications, removal 
or replacement of the steering 
wheel, instrument panel, dash-
board, seats or seat upholstery, 
front, side and rear pillars, roof 
side rails, front door panels, 
front door trims or front door 
speakers
●Modifications to the front door 
panel (such as making a hole in 
it)
●Repairs or modifications of the 
front fender, front bumper, or 
side of the occupant compart-
ment
●Installation of a grille guard (bull 
bars, kangaroo bar, etc.), snow 
plows, winches or roof luggage 
carrier
●Modifications to the vehicle’s 
suspension system
●Installation of electronic devices 
such as mobile t wo-way radios 
and CD players
●Modifications to your vehicle for 
a person with a physical disabil-
ity 

631-3. Emergency assistance
1
For safety and security
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance 
adds GPS data to the already 
included warranty-based Toyota 
roadside service.
Subscribers can press the 
“SOS” button to reach a Safety 
Connect response-center agent, 
who can help with a wide range 
of needs, such as: towing, flat 
tire, fuel delivery, etc. For a 
description of the Enhanced 
Roadside Assistance services 
and their limitations, please see 
the Safety Connect Terms and 
Conditions, which are available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system 
installed in your vehicle is a 
low-power radio transmitter and 
receiver. It receives and also 
sends out radio frequency (RF) 
signals.
In August 1996, the Federal 
Communications Commission 
(FCC) adopted RF exposure 
guidelines with safety levels for  mobile wireless phones. Those 
guidelines are consistent with 
the safety standards previously 
set by the following U.S. and 
international standards bodies.
ANSI (American National 
Standards Institute) C95.1 
[1992]
 NCRP (National Council on 
Radiation Protection and 
Measurement) Report 86 
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on 
comprehensive and periodic 
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians 
from universities, and govern-
ment health agencies and 
industries reviewed the avail-
able body of research to 
develop the ANSI Standard 
(C95.1).
The design of Safety Connect 
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Software 
Information
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the f ollowing URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
Safety information for 
Safety Connect 

923-1. Key information
3-1.Key information
The following keys are provided 
with the vehicle.Electronic keys
• Operating the smart key system ( P.102)
• Operating the wireless remote  control function ( P. 9 3 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key 
onto an aircraft, make sure you do 
not press any buttons on the elec-
tronic key while inside the aircraft 
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure 
that the buttons are  not likely to be 
pressed accidentally. Pressing a 
button may cause the electronic key 
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 
years.
●If the battery becomes low, an 
alarm will sound in the cabin and a 
message will be s hown on the 
multi-information  display when the 
engine is stopped.
●To reduce key battery depletion 
when the electronic key is to not 
be used for long periods of time, 
set the electronic key to the bat-
tery-saving mode. ( P.104)
●As the electronic key always 
receives radio waves, the battery 
will become depleted  even if the 
electronic key is not used. The fol-
lowing symptoms indicate that the 
electronic key battery may be 
depleted. Replace the battery 
when necessary. ( P.304)
• The smart key system or the wire-
less remote contro l does not oper-
ate.
• The detection area becomes 
smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do 
not leave the electronic key within 
3 ft. (1 m) of the following electri-
cal appliances that produce a 
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones  and battery chargers
• Recharging cellular phones or  cordless phones
• Table lamps
• Induction cookers
●If the electronic key is near the 
vehicle for longer than necessary, 
even if the smart key system is not 
operated, the key battery may 
become depleted faster than nor-
mal.
■Replacing the battery
 P.304
■The electronic key function is 
suspended when
The electronic key  function may be 
suspended when the electronic key 
is kept unmoved in a same location 
for a certain period, such as it is left 
on a same place. This is to reduce 
battery consumption. The function 
will be restored automatically when 
the electronic key is moved, such as 
Keys
The keys 

933-1. Key information
3
Before driving
it is picked up.
■If “A New Key has been Regis-
tered Contact Your Dealer for 
Details” is shown on the 
multi-information display
This message will be displayed 
each time the driver’s door is 
opened when the doors are 
unlocked from the outside for 
approximately 10 days after a new 
electronic key has been registered.
If this message is displayed but you 
have not had a new  electronic key 
registered, ask your Toyota dealer to 
check if an unknow n electronic key 
(other than those  in your posses-
sion) has been registered.
The keys are equipped with the 
following wireless remote con-
trol:
Locks the doors ( P.95)
Unlocks the doors ( P.95)
Opens the windows
* (  P.95)
Sounds the alarm
*: This setting must be customized  at your Toyota dealer.
■Panic mode
When   is pressed for longer 
than about one second, an alarm 
NOTICE
■To prevent key damage
●Do not drop the keys, subject 
them to strong shocks or bend 
them.
●Do not expose the keys to high 
temperatures for long periods of 
time.
●Do not get the keys wet or wash 
them in an ultrasonic washer 
etc.
●Do not attach  metallic or mag-
netic materials to the keys or 
place the keys close to such 
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the  surface of the 
k e y.
●Do not place th e keys near 
objects that produce magnetic 
fields, such as TVs, audio sys-
tems and induction cookers, or 
medical electrical equipment, 
such as low-frequency therapy 
equipment.
■Carrying the electronic key 
on your person
Carry the electronic key 3.9 in. 
(10 cm) or more  away from elec-
tric appliances that are turned on. 
Radio waves emitte d from electric 
appliances within 3.9 in. (10 cm) 
of the electronic key may interfere 
with the key, causing the key to 
not function properly.
■In case of a smart key system 
malfunction or other 
key-related problems
 P. 3 5 6
■When an electronic key is lost
 P. 3 5 6
Wireless remote control 

1043-2. Opening, closing and locking the doors
remote control or mechanical key 
to unlock the doors.
■Electronic key battery-saving 
function
●When battery-saving mode is set, 
battery depletion is minimized by 
stopping the electronic key from 
receiving radio waves.
Press   twice while pressing and 
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is 
set, the smart key system cannot be 
used. To cancel the  function, press 
any of the electronic key buttons.
●Electronic keys that will not be 
used for long periods of time can 
be set to the battery-saving mode 
in advance.
■Conditions affecting operation
The smart key system uses weak 
radio waves. In the following situa-
tions, the communication between 
the electronic key and the vehicle 
may be affected, preventing the 
smart key system, wireless remote 
control and engine immobilizer sys-
tem from operating properly.
●When the electronic key battery is 
depleted
●Near a TV tower, electric power 
plant, gas station , radio station, 
large display, airpo rt or other facil-
ity that generates strong radio 
waves or electrical noise
●When carrying a portable radio, 
cellular phone, cordless phone or 
other wireless communication 
device
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which  aluminum foil is 
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that 
emit radio waves) are being used 
nearby
●When carrying the electronic key 
together with the following devices 
that emit radio waves
• Another vehicle’s electronic key or  a wireless key that emits radio 
waves
• Personal computers or personal  digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are 
attached to the rear window
●When the electronic key is placed 
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a 
pay parking spot where radio 
waves are emitted
If the doors cannot be 
locked/unlocked using the smart key 
system, lock/unlock the doors by 
performing any of the following:
●Bring the electronic key close to 
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be 
locked/unlocked using the above 
methods, use the mechanical key. 
(  P.356)
If the engine cannot be started using 
the smart key system, refer to 
P.357. 

1053-2. Opening, closing and locking the doors
3
Before driving
■Note for the entry function
●Even when the electronic key is 
within the effective range (detec-
tion areas), the system may not 
operate properly in the following 
cases:
• The electronic key is too close to  the window or outside door han-
dle, near the ground, or in a high 
place when the doors are locked 
or unlocked.
• The electronic key is on the instru- ment panel, luggage cover or 
floor, or in the door pockets or 
glove box when the engine is 
started or engine switch modes 
are changed.
●Do not leave the electronic key on 
top of the instrument panel or near 
the door pockets when exiting the 
vehicle. Depending on the radio 
wave reception conditions, it may 
be detected by the antenna out-
side the cabin and the door will 
become lockable from the outside, 
possibly trapping the electronic 
key inside the vehicle.
●As long as the electronic key is 
within the effective range, the 
doors may be locked or unlocked 
by anyone. However, only the 
doors detecting the electronic key 
can be used to unl ock the vehicle.
●Even if the electronic key is not 
inside the vehicle, it may be possi-
ble to start the engine if the elec-
tronic key is near the window.
●The doors may unlock or lock if a 
large amount of water splashes on 
the door handle, such as in the 
rain or in a car wash when the 
electronic key is w ithin the effec-
tive range. (The  doors will auto-
matically be locked after 
approximately 60 seconds if the 
doors are not opened and closed.)
●If the wireless remote control is 
used to lock the doors when the 
electronic key is  near the vehicle, 
there is a possib ility that the door 
may not be unlocke d by the entry 
function. (Use the wireless remote  control to unlock the doors.)
●Touching the door lock or unlock 
sensor while wearing gloves may 
prevent lock or unlock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up 
to two consecutive times. After 
this, no recognition signals will be 
given.
●If the door handle becomes wet 
while the electronic key is within 
the effective range, the door may 
lock and unlock repeatedly. In that 
case, follow the 
following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or more away from 
the vehicle. (Take care to ensure 
that the key is not stolen.)
• Set the electronic key to bat- tery-saving mode to disable the 
smart key system. ( P.104)
●If the electronic key is inside the 
vehicle and a door handle 
becomes wet during a car wash, a 
message may be shown on the 
multi-information display and a 
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all 
the doors.
●The lock sensor may not work 
properly if it comes into contact 
with ice, snow, m ud, etc. Clean 
the lock sensor and attempt to 
operate it again.
●A sudden handle operation or a 
handle operation immediately 
after entering the effective range 
may prevent the doors from being 
unlocked. Touch the door unlock 
sensor and check that the doors 
are unlocked befo re pulling the 
door handle again.
●If there is another electronic key in 
the detection area, it may take 
slightly longer to unlock the doors 
after the door handle is gripped. 

1063-2. Opening, closing and locking the doors
■When the vehicle is not driven 
for extended periods
●To prevent theft of the vehicle, do 
not leave the electronic key within 
6 ft. (2 m) of the vehicle.
●The smart key system can be 
deactivated in advance. ( P.386)
●Setting the electronic key to bat-
tery-saving mode helps to reduce 
key battery depletion. (P.104)
■To operate the system properly
Make sure to carry the electronic 
key when operating the system. Do 
not get the electronic key too close 
to the vehicle when operating the 
system from the ou tside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key, 
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off 
accidentally, or the door lock pre-
vention function may not operate.)
■If the smart key system does 
not operate properly
●Locking and unlocking the doors: 
 P. 3 5 6
●Starting the engine:  P.357
■Customization
Some functions can be customized. 
(  P.386)
■If the smart key system has 
been deactivated in a custom-
ized setting
●Locking and unlocking the doors: 
Use the wireless remote control or 
mechanical key. ( P.95, 356)
●Starting the engine and changing 
engine switch modes:  P. 3 5 7
●Stopping the engine:  P. 1 3 4
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac 
resynchronization ther-
apy-pacemakers or implantable 
cardioverter defibrillators should 
keep away from the smart key 
system antennas. ( P.102)
The radio waves may affect the 
operation of such devices. If 
necessary, the entry function 
can be disabled. Ask your Toy-
ota dealer for details, such as 
the frequency of radio waves 
and timing of the emitted radio 
waves. Then, consult your doc-
tor to see if you should disable 
the entry function.
●Users of any electrical medical 
device other than implantable 
cardiac pacemakers, cardiac 
resynchronization ther-
apy-pacemakers or implantable 
cardioverter defibrillators should 
consult the manufacturer of the 
device for information about its 
operation under the influence of 
radio waves.
Radio waves could have unex-
pected effects on the operation 
of such medical devices.
Ask your Toyota dealer for details 
on disabling the entry function.