3867-2. Steps to take in an emergency
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Vehicles without a smart key
system: Do not tow the vehicle
from the rear when the engine
switch is in the “LOCK” position
or the key is removed. The
steering lock mechanism is not
strong enough to hold the front
wheels straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from
the rear when the engine switch
is off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
■When towing a vehicle
equipped with a Stop & Start
system
If it is necessary to tow the vehicle
with all 4 wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect the system.Turn the
engine switch off and then start
the engine or turn the engine
switch to ON.
3877-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet using the following procedure.
1
Take out the wheel nut
wrench and towing eyelet.
( P.406)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet)
3887-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.173)
When the shift lever cannot be
shifted: P. 1 6 9
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in lug-
gage compartment. ( P.406)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
3937-2. Steps to take in an emergency
7
When trouble arises
■ABS warning light
■Inappropriate pedal operation warning light*(warning buzzer)
*: This light illuminat es on the multi-information display.
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Cont rol is operating
Follow the instructions di splayed on the multi-infor-
mation display. ( P.401)
When a buzzer does not sound:
Brake Override System is operating.
Release the accelerator pedal and depress the brake
pedal.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
3987-2. Steps to take in an emergency
■Parking brake indicator
■Brake hold operated indicator (warning buzzer)
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light indicates prob-
lems with the following:
●Airbag sensor assembly
●Front impact sensors
●Side impact sensors (front door)
●Side impact sensors (front)
●Front passenger occupant classifi-
cation sensors
●Front passenger’s seat belt buckle
switch
●“AIR BAG ON” indicator light
●“AIR BAG OFF” indicator light
●SRS airbags
●SRS system related wiring har-
nesses and power sources
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporar-
ily drops, the electric power steering
system warning light may come on
and the warning buzzer may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P. 4 0 5
If none of the tires are punctured:
Turn the engine switch off then turn
Warning lightDetails/Actions
(Flashes) (U.S.A.)
or
(Flashes)
(Canada)
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake switch once again.
This light comes on when the parking brake is not released.
If the light turns of f after the parking brake is fully release d,
the system is operating normally.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
3997-2. Steps to take in an emergency
7
When trouble arises
it to ON. Check if the tire pressure
warning light comes on or blinks.
If the tire pressure warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.356)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a
spare tire
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the repaired tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
P. 3 5 4
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death o r serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assis t to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more fo rce than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.
4007-2. Steps to take in an emergency
WARNING
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safe ty feature, your
vehicle has been equipped with a
tire pressure m onitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) when one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflated tire causes
the tire to overheat and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illuminated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
4027-2. Steps to take in an emergency
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a level surface and
check to see if the message disap-
pears.
■If “Engine Stopped Steering
Power Low” is displayed
This message is displayed if the
engine is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force th an usual.
■If “Auto power off to conserve
battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the engine, increase
the engine speed slightly and main-
tain that level for approximately 5
minutes to recha rge the battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●AFS (Adaptive Fr ont-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “AWD System Malfunction
2WD Mode Engaged Visit Your
Dealer” or “AWD System Over-
heated Switching to 2WD
Mode” is displayed
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds and
stop the vehicle in a safe place with
the engine operating until the mes-
sage is cleared. If the message is not cleared, have
the vehicle inspected by your Toyota
dealer.
■If “System Malfunction Visit
Your Dealer” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●LDA (Lane Departure Alert)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
● RSA (Road Sign Assist) (if
equipped)
● BSM (Blind Spot Monitor) (if
equipped)
● RCTA (Rear Cross Traffic
Alert) (if equipped)
● Safe Exit Assist (if equipped)
●Intuitive parking assist (if
equipped)
●PKSB (Parking Support Brake)
(if equipped)
Have the vehicle inspected by your
Toyota dealer immediately.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If “System Stopped See
Owner's Manual” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●Dynamic radar cruise control