6
properly or the danger that it
may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 3.0
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio.
This vehicle is equipped with
sophisticated computers that
record certain data regarding
vehicle controls and operations.
Data recorded by the comput-
ers
*1
Certain data, such as the following,
is recorded dependi ng on the oper-
ation timing and status of each
function.
• Basic vehicle behavior related data (engine speed/electric motor
speed, accelerator/brake pedal
operation, vehicle speed, etc.)
• Operating state of the driving support systems (recorded during
system operation, includes basic
vehicle behavior related data)
• Driving support system sensor data
• Image data (images from the front, rear and side cameras)
*2
• Location information
These computers do not record
conversations, sounds, or
images of the inside of the vehi-
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording
361-1. For safe use
WARNING
• Dashboard
• Seats
• Seat upholstery
• Front pillars
• Side pillars
• Rear pillars
• Roof side rails
• Front door panels
• Front door trim
• Front door speakers
●Modifications to the front door
panels (such as making holes in
them)
●Repair or modification of the fol-
lowing parts or their surrounding
• Front fender
• Front bumper
• Sides of the vehicle interior
●Installation of the following parts
or accessories
• Bull bars or kangaroo bars
• Snow plows
• Winches
• Roof lugguage carriers (if equipped)
●Modifications to the vehicle’s
suspension
●Installation of electronic devices
such as mobile two-way radios
(RF-transmitter) and CD players
●Modifications to your vehicle for
a persons with a physical dis-
ability
671-3. Emergency assistance
1
For safety and security
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the f ollowing URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
Safety information for
Safety Connect
721-4. Hybrid system
may vary when the vehicle is on a
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate elec-
tromagnetic shielding, and there-
fore emit approximately the same
amount of electromagnetic waves
as conventional gasoline pow-
ered vehicles or home electronic
appliances.
●Your vehicle may cause sound
interference in some third
party-produced radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery)
has a limited service life. The lifes-
pan of the hybrid battery (traction
battery) can change in accordance
with driving style and driving condi-
tions.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C]) under
the influence of t he outside tem-
perature, it may no t be possible to
start the hybrid system. In this case,
try to start the hybrid system again
after the temperature of the hybrid
battery increases due to the outside
temperature increasing, etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC
and AC systems as well as a
12-volt system. DC and AC high
voltage is very dangerous and
can cause severe burns and elec-
tric shock that may result in death
or serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the warning labels
attached to the vehicle.
●Never try to open the service
plug access hole located under
the right side o f the rear seat.
The service plug is used only
when the vehicle is serviced
and is subject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
apply the parking brake, shift
the shift lever to P, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●If a fire occurs in the hybrid
vehicle, leave the vehicle as
soon as possible. Never use a
fire extinguisher that is not
meant for electric fires. Using
even a small amount of water
may be dangerous.
1123-1. Key information
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.129)
• Operating the wireless remote control function ( P. 1 1 3 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the
hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.130)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary. ( P.382)
• The smart key system or the wire-
less remote contro l does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■Replacing the battery
P.382
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
Keys
The keys
1133-1. Key information
3
Before driving
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknow n electronic key
(other than those in your posses-
sion) has been registered.
The keys are equipped with the
following wireless remote con-
trol:
Locks the doors ( P.115)
Unlocks the doors ( P.115)
Opens the windows
*1 and
moon roof
*1, 2 ( P.115)
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer
etc.
●Do not attach metallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
k e y.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other
key-related problems
P. 4 3 1
■When an electronic key is lost
P. 4 2 9
Wireless remote control
1303-2. Opening, closing and locking the doors
●Interior buzzer sounds continu-
ously
■If “Key Detected in Vehicle” is
shown on the multi-information
display
An attempt was m ade to lock the
doors using the smart key system
while the electronic key was still
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock
the doors again.
■Battery-saving function
●In the following situations, the
smart key system may take some
time to unlock the doors. Also the
illuminated entry system may not
operate properly.
• The electronic key has been left in
an area of approximately 11 ft.
(3.5 m) of the outside of the vehi-
cle for 40 seconds or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cannot be unlocked
from any door except the driver’s
door. In this case, hold the driver’s
door handle, or use the wireless
remote control or mechanical key
to unlock the doors.
■Electronic key battery-saving
function
When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■When electronic key function
stops
If the position of the electronic key
has not changed for a certain
amount of time suc h as when the
electronic key is left some where,the
function of the elec tronic key stops
to reduce depletion of the battery.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door
was open.Close all of
the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door was
opened while the
power switch was in
ACC).
Turn the
power
switch off
and close
the driver’s
door.
The power switch
was turned to off
while the driver’s
door was open.Close the
driver’s
door.
1313-2. Opening, closing and locking the doors
3
Before driving
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con- trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
( P.431)
If the hybrid system cannot be
started using the smart key system,
refer to P.432.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru- ment panel, luggage compartment
or floor, or in the door pockets or
glove box when the hybrid system
is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash when the
electronic key is within the effec-
tive range. (The doors will auto-