2023 TOYOTA COROLLA CROSS HYBRID tow

3836-3. Do-it-yourself maintenance
6
Maintenance and care
1Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
Insert a new battery with the “+” ter- minal facing up.
4
When installing the key cover
and mechanical key, install
by conducting step 2 and
step 1 with the directions
reversed.
5 Operate the or switch
and check that the doors can
be locked/unlocked.
Replacing the battery
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swa llowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.

3906-3. Do-it-yourself maintenance
3Turn the bulb base counter-
clockwise.
4 Remove the light bulb.
5 When installing the light bulb,
install it by conducting steps
4 and 3 with the directions
reversed.
6 Install the light unit.
Align the 2 guides and push the
light unit toward the front of the
vehicle to install it.
7Install the 2 screws.
■Back-up lights
1 Open the back door and
remove the cover.
Using a flathead screwdriver,
remove the cover.
To prevent damage to the vehicle,
wrap the tip of th e flathead screw-
driver with tape, etc.
2 Turn the bulb base counter-
clockwise and remove it.

393
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 394
If your vehicle has to be stopped in an emergency.................................. 395
If the vehicle is submerged or water on the road is ris-
ing ............................. 396
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 397
If you think something is wrong ........................ 401
If a warning light turns on or a warning buzzer sounds
.................................. 402
If a warning message is dis- played........................ 412
If you have a flat tire.... 417
If the hybrid system will not start ........................... 428
If you lose your keys ... 429
If the fuel filler door cannot be opened ................. 430
If the electronic key does not operate properly .. 431
If the 12-volt battery is dis- charged ..................... 433
If your vehicle overheats .................................. 438
If the vehicle becomes stuck .................................. 441

3977-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.

3987-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
WARNING
■When towing the vehicle
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)

3997-2. Steps to take in an emergency
7
When trouble arises
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel nut
wrench and towing eyelet.
( P.417)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Ty p eA
Ty p eB 3
Insert the towing eyelet into
the hole and tighten partially
by hand.
TypeA
TypeB
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
TypeA
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet)

4007-2. Steps to take in an emergency
Ty p eB
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.187)
When the shift lever cannot be
shifted: P. 1 8 2
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.

4187-2. Steps to take in an emergency
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following ca ses, the tire can-
not be repaired with the emergency
tire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When there are any cracks or
damage at any location on the
tire, such as on the side wall,
except the tread
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●When 2 or more tires have been
punctured
●When 2 or more sharp objects
such as nails or screws have
passed through the tread on a sin-
gle tire
●When the sealant has expired
Wheel lock key (if equipped)
Emergency tire puncture repair kit
Location of the emergency ti re puncture repair kit and
towing eyelet