2023 TOYOTA COROLLA CROSS HYBRID key

3346-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
■High pressure car washes
As water may ent er the cabin, do
not bring the nozzle tip near the gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.130)
●If you need to release the parking
brake, turn off the brake hold sys-
tem, shift the shift lever to N, then
release the parking brake and set
the power switch to ACC.
(  P.186)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slo wly and apply the
brakes several times to dry the
parts.
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

3566-3. Do-it-yourself maintenance
The 12-volt battery is located in
the right-hand side of luggage
compartment.
1Opening the deck mat.
2 Removing the 12-volt battery
cover.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the charger is off when
connecting and disconnecting the
charger cables to the 12-volt bat-
tery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. However,
the hybrid system will operate nor-
mally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the
12-volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1 2-volt battery was dis-
connected. Make sure to turn off
the power before disconnecting
the 12-volt battery. Take extra
care when connecting the 12-volt
battery if the power switch mode
prior to discharge is unknown.
If the system will not start even after
multiple attempts, contact your Toy-
ota dealer.
12-volt batter y
Location
Removing the 12-volt bat-
tery cover

3826-3. Do-it-yourself maintenance
■If the electronic key battery is
depleted
The following symptoms may occur:
●The smart key system and wire-
less remote control will not func-
tion properly.
●The operational range will be
reduced.
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used batteries accord-
ing to local laws.
NOTICE
■To prevent damage to the fil-
ter
Observe the following precau-
tions.
If the filter is damaged, have it
replaced with a new filter by your
Toyota dealer.
●Do not use an air blow gun, etc.
●Do not press hard a vacuum
cleaner, etc.against the filter.
●Do not use a hard brush, such
as a metal brush.
●Do not break the fold of the fil-
t er.
Electronic key batter y
Replace the battery with a
new one if it is depleted.
As the key may be damaged
if the following procedure is
not performed properly, it is
recommended that key bat-
tery replacement be per-
formed by your Toyota
dealer.
Items to prepare

3836-3. Do-it-yourself maintenance
6
Maintenance and care
1Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
Insert a new battery with the “+” ter- minal facing up.
4
When installing the key cover
and mechanical key, install
by conducting step 2 and
step 1 with the directions
reversed.
5 Operate the or switch
and check that the doors can
be locked/unlocked.
Replacing the battery
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swa llowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.

393
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 394
If your vehicle has to be stopped in an emergency.................................. 395
If the vehicle is submerged or water on the road is ris-
ing ............................. 396
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 397
If you think something is wrong ........................ 401
If a warning light turns on or a warning buzzer sounds
.................................. 402
If a warning message is dis- played........................ 412
If you have a flat tire.... 417
If the hybrid system will not start ........................... 428
If you lose your keys ... 429
If the fuel filler door cannot be opened ................. 430
If the electronic key does not operate properly .. 431
If the 12-volt battery is dis- charged ..................... 433
If your vehicle overheats .................................. 438
If the vehicle becomes stuck .................................. 441

4167-2. Steps to take in an emergency
reset the message after the mainte-
nance is performed. ( P.444)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
displayed, follow the instructions
accordingly. ( P.438)
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Have the vehicle
inspected by you r Toyota dealer
immediately.
• “Smart Key System malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc- tion”
• “Accelerator System Malfunction”
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle. ( P. 7 1 )
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner's Manual” is shown, the fil-
ters may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the following correction
procedure. • Cleaning the hybrid battery (trac-
tion battery) air intake vents.
( P.379)
If the warning message is shown
even if the vents are cleaned,
have the vehicle inspected by
your Toyota dealer.
NOTICE
■If “High Power Consumption
Power to Climate Temporar-
ily Limited” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by you r Toyota dealer.

4187-2. Steps to take in an emergency
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following ca ses, the tire can-
not be repaired with the emergency
tire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When there are any cracks or
damage at any location on the
tire, such as on the side wall,
except the tread
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●When 2 or more tires have been
punctured
●When 2 or more sharp objects
such as nails or screws have
passed through the tread on a sin-
gle tire
●When the sealant has expired
Wheel lock key (if equipped)
Emergency tire puncture repair kit
Location of the emergency ti re puncture repair kit and
towing eyelet

4287-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.431)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction
in the immobilizer system.
( P. 7 6 )
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.428) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.433)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.356)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.433)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.356)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in case of emer-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.174)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Emergency start function