2023 TOYOTA COROLLA CROSS HYBRID key battery

3836-3. Do-it-yourself maintenance
6
Maintenance and care
1Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
Insert a new battery with the “+” ter- minal facing up.
4
When installing the key cover
and mechanical key, install
by conducting step 2 and
step 1 with the directions
reversed.
5 Operate the or switch
and check that the doors can
be locked/unlocked.
Replacing the battery
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swa llowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.

393
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 394
If your vehicle has to be stopped in an emergency.................................. 395
If the vehicle is submerged or water on the road is ris-
ing ............................. 396
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 397
If you think something is wrong ........................ 401
If a warning light turns on or a warning buzzer sounds
.................................. 402
If a warning message is dis- played........................ 412
If you have a flat tire.... 417
If the hybrid system will not start ........................... 428
If you lose your keys ... 429
If the fuel filler door cannot be opened ................. 430
If the electronic key does not operate properly .. 431
If the 12-volt battery is dis- charged ..................... 433
If your vehicle overheats .................................. 438
If the vehicle becomes stuck .................................. 441

4167-2. Steps to take in an emergency
reset the message after the mainte-
nance is performed. ( P.444)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
displayed, follow the instructions
accordingly. ( P.438)
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Have the vehicle
inspected by you r Toyota dealer
immediately.
• “Smart Key System malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc- tion”
• “Accelerator System Malfunction”
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle. ( P. 7 1 )
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner's Manual” is shown, the fil-
ters may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the following correction
procedure. • Cleaning the hybrid battery (trac-
tion battery) air intake vents.
( P.379)
If the warning message is shown
even if the vents are cleaned,
have the vehicle inspected by
your Toyota dealer.
NOTICE
■If “High Power Consumption
Power to Climate Temporar-
ily Limited” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by you r Toyota dealer.

4287-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.431)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction
in the immobilizer system.
( P. 7 6 )
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.428) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.433)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.356)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.433)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.356)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in case of emer-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.174)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Emergency start function

4317-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.463)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.130)
●The electronic key function may
be suspended. ( P.112)
Use the mechanical key
( P.114) in order to perform the
following operations:
1 Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and moon
roof
*1 (turn and hold)*2
2Opens the windows and moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

4327-2. Steps to take in an emergency
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P and press
the power switch as you normally do
when stopping the hybrid system.
■Electronic key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.382)
■Alarm (if equipped)
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.77)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.177)
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or moon roof.
Also, do not allow children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or moon roof.
Starting the hybrid sys-
tem

4337-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with an alarm
( P.77): Confirm that the
electronic key is being car-
ried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 7 8 )
2 Open the hood. ( P.348)
and fuse box cover.
If the 12-volt batter y is
discharged
The following procedures
may be used to start the
hybrid system if the 12-volt
battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem

4357-2. Steps to take in an emergency
7
When trouble arises
6Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor does not come on, contact
your Toyota dealer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the exclusive jump
starting terminal cover and
install the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.473)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact you r Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the
12-volt battery is discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the