Page 511 of 624

5117-2. Steps to take in an emergency
7
When trouble arises
■If “Auto Power Off to Con serve Battery” is displayed
This message is displayed when the power was cut off due to the automatic
power off function.
The next time the hybrid system is started, keep the hybrid sys tem operating
for approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered Contact Your Dealer for Detai ls” is
displayed
This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask your Toyota dealer to check if an unknown electronic key (other
than those in your possession) has been registered.
■ If “Headlight System Malfunction Visit Your Dealer” is displayed
The following systems may be malfunctioning. Have the vehicle i nspected by
your Toyota dealer immediately.
● The LED headlight system
● The automatic headlight leveling system (if equipped)
● AHB (Automatic High Beam)
● AFS (Adaptive Front-lighting System) (if equipped)
■ If “Radar Cruise Control Unavailable See Owner's Manual” is sho wn
The dynamic radar cruise control with full-speed range system is suspended
temporarily or until the problem shown in the message is resolv ed. (causes
and coping methods: P. 250)
■ If “Radar Cruise Control Unavailable” is shown
The dynamic radar cruise control with full-speed range system c annot be
used temporarily. Use the system when it becomes available agai n.
■ If a message that indicates the mal function of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 250, 497)
● PCS (Pre-Collision System)
● LTA (Lane Tracing Assist)
● AHB (Automatic High Beam)
● RSA (Road Sign Assist) (if equipped)
● Dynamic radar cruise control with full-speed range
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 250, 497)
● PCS (Pre-Collision System)
● LTA (Lane Tracing Assist)
● Dynamic radar cruise control with full-speed range
Page 513 of 624
5137-2. Steps to take in an emergency
7
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( P. 490)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 4 4 4
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance wit h a flat tire can damage the tire and the
wheel beyond repair, which cou ld result in an accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
Luggage floor cover
Wheel nut wrench
Jack Spare tire
Jack handle
Wheel lock key (if equipped)1
2
3
4
5
6
Page 515 of 624

5157-2. Steps to take in an emergency
7
When trouble arises
When replacing tires on a vehicle with wheel lock nuts, use the follow-
ing procedures to remove and install the wheel lock nuts. The w heel
lock key is stored in the tray inside the luggage compartment. Always
return the wheel lock key to its original position after use, so that it
does not get lost. ( P. 513)
■Removal
For ease of removal, the wheel lock nut should always be the fi rst
one loosened.
Place the wheel lock key on top of the wheel lock nut, turning
until the wheel lock key and wheel lock nut patterns engage.
Place the wheel nut wrench on the wheel lock key, and while
applying pressure on the wheel lock key, loosen the wheel lock
nut.
■Installation
For ease of installation, the wheel lock nut should always be t he
last one tightened.
By hand, install a wheel lock nut on the wheel to be installed.
Place the wheel lock key on top of the wheel lock nut, turning
until the wheel lock key and wheel lock nut patterns engage.
Place the wheel nut wrench on the wheel lock key, and while
applying pressure on the wheel lock key, tighten the wheel lock
nut to the recommended torque.
Wheel lock nut (if equipped)
NOTICE
■When using a wheel lock key
Do not use an impact wrench. Using an impact wrench may cause p erma-
nent damage to wheel lock nut and wheel lock key. If in doubt a bout wheel
lock application, contact your Toyota dealer.
1
2
1
2
3
Page 518 of 624
5187-2. Steps to take in an emergency
Chock the tires.
For vehicles with steel wheels,
remove the wheel ornament
using the wrench.
To protect the wheel ornament,
place a rag between the wrench
and the wheel ornament, as
shown in the illustration.
Slightly loosen the wheel nuts
(one turn).
Vehicles with wheel locks: Use
the wheel lock key to loosen the
wheel lock.
Replacing a flat tire
1
Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
2
3
Page 522 of 624

5227-2. Steps to take in an emergency
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Vehicles with wheel locks:
Tighten the wheel lock using the
wheel lock key after tightening
the other wheel nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY US E
ONLY” on the tire sidewall.
Use the compact spar e tire temporarily, and only in an emergenc y.
●Make sure to check the tire inflation pressure of the compact spare tire.
( P. 5 5 0 )
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you rep lace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
■When the compact spa re tire is equipped
When driving with the compact spare tire installed, the vehicle height will
be different than when driving with standard tires.
■If you have a flat front tire on a road covered with snow or ic e (vehi-
cles with 16 or 17-inch wheels)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and f it tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
4
5
1
2
3
Page 527 of 624
5277-2. Steps to take in an emergency
7
When trouble arises
■Doors
Using the mechanical key (P.
151) in order to perform the fol-
lowing operations (driver’s door
only):
Locks all doors
Closes the windows and the
moon roof
*1 (turn and
hold)
*2
Unlocks the door
Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.
Opens the windows and the moon roof*1 (turn and hold)*2
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted (P. 167) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4
Page 528 of 624
5287-2. Steps to take in an emergency
■Tr u n k
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switc h shortly and firmly.
In the event that the power swi tch still cannot be started, contact your
Toyota dealer.
Starting the hybrid system
1
2
3
4
Page 529 of 624

5297-2. Steps to take in an emergency
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 470)
■ Alarm (for Canada only)
Using the mechanical key to lock the doors will not set the ala rm system.
If a door is unlocked using the mechanical key when the alarm s ystem is set,
the alarm may be triggered.
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 208)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 569)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 166)
WARNING
■ When using the mechanical key and operating the power windows or
moon roof
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passe ngers to get
caught in the power window or moon roof.
3