Page 109 of 814
1071-3. Emergency assistance
1
For safety and security
C-HR_HEV_OM_Europe_OM10764E
3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED
VALUE SERVICES (IF FITTED)
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P. 102
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and 2002/
58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Pro-
tection Reg-
ulation
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS
system and/or other added value services,
including any necessary additional information
regarding traceability, tracking and processing
of personal data
P. 102
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service
in addition to the 112-based eCall in-vehicle
system has the right to choose to use the 112-
based eCall in-vehicle system rather than the
TPS eCall system and the other added value
service.
O
3.5.1.Contact details for handling TPS eCall system
deactivation requests N/A
Implementing Regulation Annex1 PART3 User InformationConformity
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Page 124 of 814
1221-4. Hybrid system
C-HR_HEV_OM_Europe_OM10764E
Hybrid system precautions
The illustration is an example for explanation and may differ from the
actual item.
Take care when handling the hybrid system, as it is a high volt -
age system (about 600 V*1 or 650 V*2 at maximum) as well as
contains parts that become extremely hot when the hybrid sys-
tem is operating. Obey the warning labels attached to the vehi-
cle.
*1: 2ZR-FXE engine
*2: M20A-FXS engine
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Power control unit
Air conditioning compressor
Page 126 of 814
1241-4. Hybrid system
C-HR_HEV_OM_Europe_OM10764E
■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized To y o t a
retailer or Toyota authorized repairer, or any reliable repaire r.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at leas t enough gasoline to make the low fuel level
warning light ( P. 683) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
● High voltage parts and cables on Hybrid Electric Vehicles incorporate elec-
tromagnetic shielding, and therefore emit approximately the sam e amount
of electromagnetic waves as conventional gasoline powered vehic les or
home electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service lif e. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulati on ECE100
(Battery electric vehicle safety).
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1251-4. Hybrid system
1
For safety and security
C-HR_HEV_OM_Europe_OM10764E
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC systems as well as a 12 -volt sys-
tem. DC and AC high voltage is very dangerous and can cause sev ere
burns and electric shock that may result in death or serious in jury.
● Never touch, disassemble, remove or replace the high voltage parts,
cables or their connectors.
● The hybrid system will become hot after starting as the system uses high
voltage. Be careful of both the high voltage and the high tempe rature, and
always obey the warning labels attached to the vehicle.
● Never try to open the service plug
access hole located under the right side
of the rear seat. The service plug is
used only when the vehicle is serviced
and is subject to high voltage.
Page 129 of 814
1271-4. Hybrid system
1
For safety and security
C-HR_HEV_OM_Europe_OM10764E
WARNING
■Hybrid battery (traction battery)
● 2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland): Your vehicle contains a sealed lithium-ion battery.
● Never resell, hand over or modify the hybrid battery. To prevent accidents,
hybrid batteries that have been removed from a disposed vehicle are col-
lected through any authorized Toyota retailer or Toyota authori zed repairer,
or any reliable repairer. Do not dispose of the battery yoursel f.
Unless the battery is properly collected, the following may occ ur, resulting
in death or serious injury:
• The hybrid battery may be illegally disposed of or dumped, and it is haz-
ardous to the environment or someone may touch a high voltage p art,
resulting in an electric shock.
• The hybrid battery is intended to be used exclusively with you r Hybrid
Electric Vehicle. If the hybrid battery is used outside of your vehicle or
modified in any way, accidents such as electric shock, heat gen eration,
smoke generation, an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident
is extremely high because the person receiving the vehicle may not be
aware of these dangers.
● If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high vo ltage parts,
cables and their connectors are touched. In the event that your vehicle
must be disposed of, the hybrid battery must be disposed of by any autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer
or a qualified service shop. If the hybrid battery is not dispo sed of properly,
it may cause electric shock that can result in death or serious injury.
Page 543 of 814
541
4
4-6. Driving tips
Driving
C-HR_HEV_OM_Europe_OM10764E
Winter driving tips
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires*.
Ensure that all tires are the same size and brand, and that cha ins match
the size of the tires.
*: Tire chains cannot be mounted on 18-inch tires or 19-inch tir es.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle
Page 579 of 814
577
6Maintenance and care
C-HR_HEV_OM_Europe_OM10764E
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 578
Cleaning and protecting the
vehicle interior ................. 584
6-2. Maintenance
Maintenance
requirements.................... 588
6-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ...................... 591
Hood .................................. 594
Positioning a floor jack ....... 596
Engine compartment.......... 597
12-volt battery
(M20A-FXS engine) ......... 610
Tires ................................... 614
Tire inflation pressure ........ 630
Wheels ............................... 632
Air conditioning filter .......... 635
Hybrid battery
(traction battery) air intake
vent and filter ................... 638
Electronic key battery ........ 643
Checking and replacing
fuses ................................ 646
Light bulbs ......................... 651
