5886-2. Maintenance
C-HR_HEV_OM_Europe_OM10764E
Maintenance requirements
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, refer to the “To yota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a li ttle
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tool s and
skills. These are best performed by qualified technicians. Even if you’re an
experienced do-it-yourself mechanic, we recommend that repairs and
maintenance be conducted by any authorized Toyota retailer or T oyota
authorized repairer, or any reliable repairer. Any authorized T oyota retailers
or repairer will keep a record of maintenance, which could be u seful should
you ever require Warranty Service. Should you choose to select a qualified
and equipped professional other than an authorized Toyota repai rer to ser-
vice or maintain your vehicle, we recommend that you request th at a
record of maintenance be kept.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. Toyota recommends the follow-
ing maintenance:
Scheduled maintenance
Do-it-yourself maintenance
5896-2. Maintenance
C-HR_HEV_OM_Europe_OM10764E
6
Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible conditio n, Toyota recom-
mends that maintenance service operations as well as other insp ections and
repairs be carried out by authorized Toyota retailers or repair ers or other duly
qualified and equipped professionals. For repairs and services covered by
your warranty, please visit an authorized Toyota retailers or r epairer, who will
use genuine Toyota parts in repairing any difficulties you may encounter.
There can also be advantages in utilizing authorized Toyota ret ailers or
repairers for non-warranty repairs and services, as members of the Toyota
network will be able to expertly assist you with any difficulti es you may
encounter.
Your authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
■ Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visu al tip-offs
that indicate service is needed. Some important clues are:
● Engine misses, stumbling or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system c hecked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driven straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal (P. 684, 755)
If you notice any of these clues, take your vehicle to any auth orized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r as soon as pos-
sible. Your vehicle may need adjustment or repair.
6016-3. Do-it-yourself maintenance
C-HR_HEV_OM_Europe_OM10764E
6
Maintenance and care
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so c are
should be taken to avoid prolonged and repeated contact. To rem ove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewe rs or onto the
ground. Call any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer service station or auto parts store fo r information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
6296-3. Do-it-yourself maintenance
C-HR_HEV_OM_Europe_OM10764E
6
Maintenance and care
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
● When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer as the tire press ure warning
valves and transmitters may be damaged if not handled correctly .
● Make sure to install the tire valve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves a nd the tire
pressure warning valves could be bound.
● When replacing tire valve caps, do not use tire valve caps other than those
specified.
The cap may become stuck.
■ Driving on rough roads
Take particular care when driving on roads with loose surfaces or potholes.
These conditions may cause losses in tire inflation pressure, r educing the
cushioning ability of the tires. In addition, driving on rough roads may cause
damage to the tires themselves, as well as the vehicle’s wheels and body.
■ To avoid damage to the tire pressure warning valves and transmitters
When a tire is repaired with liquid sealants, the tire pressure warning valve
and transmitter may not operate properly. If a liquid sealant i s used, contact
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable
repairer or other qualified service shop as soon as possible. A fter use of liq-
uid sealant, make sure to replace the tire pressure warning val ve and trans-
mitter when repairing or replacing the tire. ( P. 616)
■ If tire inflation pressure of each tire becomes low while driving
Do not continue driving, or your tires and/or wheels may be rui ned.
6346-3. Do-it-yourself maintenance
C-HR_HEV_OM_Europe_OM10764E
NOTICE
■Replacing tire pressure warning valves and transmitters
● Because tire repair or replacement may affect the tire pressure warning
valves and transmitters, make sure to have tires serviced by an y autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer
or other qualified service shop. In addition, make sure to purc hase your
tire pressure warning valves and transmitters at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
● Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work prop erly with
non-genuine wheels.
6376-3. Do-it-yourself maintenance
C-HR_HEV_OM_Europe_OM10764E
6
Maintenance and care
■Checking interval
Inspect and replace the air conditioning filter according to th e maintenance
schedule. In dusty areas or areas with heavy traffic flow, earl y replacement
may be required. (For scheduled maintenance information, please refer to the
“Toyota Service Booklet” or “Toyota Warranty Booklet”.)
■ If air flow from the vents decreases dramatically
The filter may be clogged. Check the filter and replace if nece ssary.
NOTICE
■When using the air conditioning system
Make sure that a filter is always installed.
Using the air conditi oning system without a filter may cause damage to the
system.
■ When removing the glove box
Always follow the specified procedure to remove the glove box ( P. 635). If
the glove box is removed without following the specified proced ure, the
hinge of the glove box may become damaged.
■ To prevent damage to the filter cover
When moving the filter cover in the direc-
tion of arrow to release the fitting, pay
attention not to apply excessive force to
the claws. Otherwise, the claws may be
damaged.
6416-3. Do-it-yourself maintenance
C-HR_HEV_OM_Europe_OM10764E
6
Maintenance and care
■Cleaning the air intake vent
● Dust in the air intake vent may interfere with the cooling of the hybrid battery
(traction battery). If charging/discharging of the hybrid batte ry (traction bat-
tery) becomes limited, the distance that the vehicle can be dri ven using the
electric motor (traction motor) may be reduced and the fuel eco nomy may
be reduced. Inspect and clean the air intake vent periodically.
● Improper handling of the air intake vent cover and filter may result in dam-
age to them. If you have any concerns about cleaning the filter , contact any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual.” is shown on the multi-information display
● If this message is shown on the multi-information display, remove the air
intake vent cover and clean the filter. ( P. 638)
● After cleaning the air intake vent, start the hybrid system and check that the
warning message is no longer displayed.
After the hybrid system is started, it may be necessary to driv e the vehicle
up to approximately 20 minutes before the warning message disap pears. If
the warning message does not disappear after driving for approp riately 20
minutes, have the vehicle inspected by any authorized Toyota re tailer or
Toyota authorized repairer, or any reliable repairer.
WARNING
■ When cleaning the air intake vent
● Before cleaning the air intake vent, make sure to turn the power switch off
to stop the hybrid system.
● Do not use water or other liquids to clean the air intake vent. If water is
applied to the hybrid battery (traction battery) or other compo nents, a mal-
function or fire may occur.
■ When removing the air intake vent cover
Do not touch the service plug located near the air intake vent. (P. 125)
6727-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
If your vehicle needs to be towed
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized rep airer,
or any reliable repairer or commercial towing service before to wing.
● The hybrid system warning message is shown on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service ,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towin g