Page 138 of 628

1382-2. Charging
Owners Manual_USA_M42C01_en
Refer to the following tables and carry out the appropriate correction 
procedures.
■Cannot charge at desired time
The DC charging connector is still 
connected.
For safety, the EV system can not be 
started when the DC charging con-
nector is connected. ( P.102)
Remove the DC charging connector 
immediately after the charging is 
completed.
The DC charging system is malfunc-
tioning
• Depending on the  type of malfunc-
tion, the EV system can be started 
after closing the charging port lid.
• If the EV system can not be  started, contact your Toyota dealer.
When charging schedule func tion does not operate nor-
mally
Likely causeCorrection procedure
Likely causeCorrection procedure
The vehicle calendar and clock are 
not set correctly.Check the calendar setting and set it 
to the correct date. ( P.158)
AC charging connector is not con-
nected to vehicleBefore using the charging schedule, 
connect the AC charging connector.
AC charging connector was con-
nected after set time
Connect the AC charging connector 
before the time set in “Start”.
When the charging  mode is set to 
“Start-Stop”, the traction battery will 
charge even if the start time has 
passed, if the AC charging connector 
is connected befor e the stop time. 
         
        
        
     
        
        Page 139 of 628

1392-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■Charging starts, even though the charging schedule is regis-
tered
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the 
charging schedule, set “Charge 
Now” to off. ( P.124, 128)
Charging schedule is set to offCheck that charging schedule is not 
set to off. ( P. 1 1 8 )
AC charging connector was removed 
and reinserted while charging indica-
tor of the charging port was flashing
If the AC charging connector is 
removed and reinserted while the 
charging indicator is flashing, the 
charging schedule is canceled. Tem-
porarily remove the AC charging 
connector, and then reconnect it.
The Remote Air Conditioning Sys-
tem was operated
When the Remote Air Conditioning 
System is operated, the system will 
start charging, even if the charging 
schedule is registered. To carry out 
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the 
AC charging connector.
Outside temperature is low and trac-
tion battery warming control ( P. 9 9 )  
operated
 When traction battery warming 
control operates, the charging 
schedules are ignored and 
charging starts. In order to protect 
the traction battery , allow charging 
to continue.
 After removing and installing the 
12-volt battery, the charging 
schedule setting may become 
invalid due to the in itial setting of 
the traction battery warming con-
trol system even wh en the outside 
temperature is not low.
In this case, after  a few runs, the 
system’s initial  settings will be 
completed and the charging 
schedule settings will take effect 
when the outside temperature is 
not low. 
         
        
        
     
        
        Page 140 of 628
1402-2. Charging
Owners Manual_USA_M42C01_en
When a door is opened with the power switch off, after charging, a 
message is displayed in the multi-information display.
When this occurs, follo w the instructions displayed on the scre en.
■If “Charging Stopped Due to Pulled Charging Connector” is 
shown
When charging related message is displayed
Likely causeCorrection procedure
AC charging connector is removed 
while AC charging
When the AC charging connector is 
removed while AC charging, 
charging stops. If you want to fully 
charge the traction battery, recon-
nect the AC charging connector.After the traction battery is fully 
charged, the AC charging connector 
is removed while the  traction battery 
is being recharged again because 
electricity-consuming functions
* have 
been used and the remaining charge 
is now reduced. 
         
        
        
     
        
        Page 141 of 628

1412-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
*: Electricity is consumed wh en operating battery heater ( P.99), the 
Remote Air Conditioning System ( P.409).
■If “Charging Complete Limited Charge Due to Battery Temp” 
is shown
AC charging connector is not 
securely connected
Check the connection status of the 
AC charging connector.
• When connecting the AC charging 
connector, make sure not to touch 
the latch release  button. Insert the 
AC charging connector securely 
until you hear a click. The AC 
charging connector may not be 
connected correctly if the latch 
release button is  pressed while 
inserting.
• After connecting the AC charging  connector, check that the latch 
release button is not pressed and 
the charging indicator of the 
charging port is turned on.
If charging cannot be carried out, 
even though the proper procedures 
were followed, h ave the vehicle 
inspected by your Toyota dealer.
Latch release button of AC charging 
connector was pressed while AC 
chargingWhen the latch release button is 
pressed while AC charging, charging 
stops. To continue charging, recon-
nect the AC charging connector.
Likely causeCorrection procedure
Likely causeCorrection procedure
Charging was stopped to protect the 
traction battery as it continued to 
remain hot for a certain period of 
time.Allow the traction battery to cool 
down and perform ch arging again if 
the charging amount has not 
reached the desired amount. 
         
        
        
     
        
        Page 143 of 628

1432-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■If “Charging Stopped High Energy Use See Owner’s Manual” 
is shown
■If “Charging System Malfunction See Owner’s Manual” is 
shown
The AC charger is not com-
patible with the vehicle
Check if it is possible to charge with the AC 
charging cable equipped with the vehicle.
If charging cannot be carried out even when 
using the genuine AC charging cable, contact 
your Toyota dealer.
The DC charger is malfunc-
tioning.If the message above is displayed when DC 
charging has not stopp ed operations, the DC 
charger may be damaged,  so do not use that 
DC charger. Check if it is possible to charge 
with another DC charger.
The DC charger is not com-
patible with the vehicle.
Likely causeCorrection procedure
Likely causeCorrection procedure
Power is being consumed by electri-
cal components of vehicle
Check the following  items, and then 
carry out charging again.
• If the headlights and audio are  turned on, tur n them off.
• Turn the power switch off.
If charging cannot be carried out, 
even after performing the above, the 
12-volt battery may not be suffi-
ciently charged. Operate the EV sys-
tem and wait for  approximately 15 
minutes or more to charge the 
12-volt battery.
Likely causeCorrection procedure
Malfunction occurred in charging 
systemHave the vehicle inspected by your 
Toyota dealer. 
         
        
        
     
        
        Page 144 of 628

1442-2. Charging
Owners Manual_USA_M42C01_en
■If “The Traction Battery Temp is low System put priority on 
charging to preserve battery condition” is shown
■If “Check Charging System Close Charging Port Lid See 
Owner’s Manual” is shown
■If “Charging Stopped Time Limit Reached” is shown
Likely causeCorrection procedure
The traction battery warming control 
is operated ( P. 9 9 )
When the traction battery warming 
control operates, the charging 
schedule is not used and charging is 
performed.
This is a control to  protect the trac-
tion battery, and not a malfunction.
Likely causeCorrection procedure
System check is not completed prop-
erly after DC charging.
The EV system can not be started 
until the system check is completed 
properly. Perform a system check 
following the procedures on P.115.
Likely causeCorrection procedure
The DC charging is not completed 
within the restric ted time with DC 
charger.
• Depending on the type of DC char- ger, the timer may be set to stop 
charging after a certain time. 
Check with the charging station 
manager.
Depending on the condition of the 
vehicle, the charging time may 
become longer than  normal, and the 
DC charging may not be completed 
within the restricted time.
• When the A/C, headlights, audio  system, etc., are  turned on, the 
electricity consum ption of the vehi-
cle will be increas ed. Perform the 
DC charging after turning off all of 
the above.
• The temperature of the traction  battery may be low. Perform the 
DC charging after warming up the 
traction battery. 
         
        
        
     
        
        Page 149 of 628

1493-1. Instrument cluster
Owners Manual_USA_M42C01_en
3
Vehicle status information and indicators
*1: These lights come on when the  power switch is turned to ON to 
indicate that a system check is 
being performed. They will turn 
off after the EV system is started, 
or after a few seconds. There 
may be a malfunction in a sys-
tem if the lights do not come on, 
or turn off. Have the vehicle 
inspected by your Toyota dealer.
*2: This light illuminates on the multi-information display with a 
message.
The indicators inform the driver 
of the operating state of the 
vehicle’s various systems.
Inappropriate pedal oper-
ation warning light
*2 
(  P.514)
(Red)
Electric power steering 
system warning light
*1 
(  P.515)
(Yellow)
Electric power steering 
system warning light
*1 
(  P.515)
Traction battery charge 
warning light ( P.515)
Driver’s and front passen-
ger’s seat belt reminder 
light ( P.515)
Rear passengers’ 
seat belt reminder 
lights ( P.516)
Tire pressure warning 
light
*1 (  P.516)
(Orange)
LDA indicator ( P.516)
(Orange)
LTA indicator (P.516)
Driving assist information 
indicator
*1 (  P.517)
(Flashes)
Intuitive parking assist 
OFF indicator
*1 (if 
equipped) ( P.517)
(Orange)
Cruise control indicator 
( P.517)
(Orange)
Dynamic radar cruise con-
trol indicator ( P.518)
(Flashes 
or illumi- nates)PCS warning light*1 
(  P.518)
Slip indicator
*1 (  P.518)
(U.S.A.)
(Flashes)
Parking brake indicator 
(  P.518)
(Canada)
(Flashes)
Parking brake indicator 
( P.518)
(Flashes)
Brake hold operated indi-
cator
*1 ( P.519)
WARNING
■If a safety system warning 
light does not come on
Should a safety system light such 
as the ABS and SRS warning light 
not come on when you start the 
EV system, this c ould mean that 
these systems are not available to 
help protect you in an accident, 
which could result in death or seri-
ous injury. Have the vehicle 
inspected by you r Toyota dealer 
immediately if this occurs.
Indicators 
         
        
        
     
        
        Page 152 of 628
1523-1. Instrument cluster
Owners Manual_USA_M42C01_en
■Locations of gauges and meters
The units of measure may differ depending on the intended destination of 
the vehicle.
Multi-information display
Presents the driver with a  variety of vehicle data (P.155)
Displays warning messages  if a malfunction occurs (P.522)
Display/hide for the mu lti-information display can be changed. ( P.154)
Outside temperature
Displays the outside temperature within the range of -40°F (-40 °C) to 140°F 
(60°C)
Power meter ( P.153)
Displays EV system output or regeneration level
Speedometer
Displays the vehicle speed
Clock ( P.154)
Shift position indicator ( P.236)
SOC (State of Charge) gauge
Displays the amount of charge rem aining in the traction battery.
Gauges and meters
The meters display various drive information.
Meter display