661-3. Emergency assistance
Owners Manual_USA_M42C01_en
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli- sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-888-869-
6828 in Canada, and follow the
prompts for Safety Connect to
initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
NOTICE
■When contacting the
response center
You may be unable to contact the
response center if the network is
busy.
Safety Connect LED light
Indicators
Safety Connect services
681-4. Theft deterrent system
Owners Manual_USA_M42C01_en
1-4.Theft deterrent system
The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light goes off after
the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the EV system
from starting if a key has
not been previously regis-
tered in the vehicle’s on-
board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.
691-4. Theft deterrent system
Owners Manual_USA_M42C01_en
1
For safety and security
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
Nobody is in the vehicle.
The side windows are closed
before the alarm is set.
No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
The alarm can also be set using the
mechanical key.
If all doors are closed with hood
open, alarm system can be set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
Unlock the doors.
Turn the power switch to ACC
or O N, or s tart the E V s ys tem .
(The alarm will be deactivated
or stopped after a few sec-
onds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
If a door is unl ocked using the
mechanical key while the alarm is
set, a warning will sound intermit-
tently for approxi mately 10 seconds.
If the alarm is not canceled or
stopped during this time, the warn-
ing pattern changes and the warning
sounds for a certain period of time.
Alarm
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
A locked door is unlocked
or opened in any way other
than using the entry func-
tion or wireless remote con-
trol or mechanical key. (The
doors will lock again auto-
matically.)
The hood is opened.
Setting/canceling/stop-
ping the alarm system
732-1. Electric vehicle system
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
Provides electricity to various vehicle systems such as the SRS airbags,
headlights, wipers, etc.
*: AWD models only
■When braking (regenera-
tive braking)
The electric motor (traction
motor) charges the traction bat-
tery.
The driving range can be
extended by actively using this
regenerative braking to store
electricity in the traction battery.
The battery electric vehicle is
driven using electricity, which is
received from an external power
source and stored in the traction
battery. Not only public charging
stations, but also household out-
lets can be used for charging.
Procedures are different from
refueling a conventional vehi-
cle. Therefore, make sure to
read the following thoroughly.
Charging equipment ( P.85)
AC charging cable ( P. 8 7 )
Power sources that can be
used ( P.102)
Things to know before
charging ( P.102)
How to charge your vehicle
( P.105, 113)
When charging cannot be
performed normally ( P.133)■Regenerative braking
In the following situ ations, kinetic
energy is converted to electric
energy and deceler ation force can
be obtained in con junction with the
recharging of the traction battery.
●The accelerator pedal is released
while driving with the shift position
in D.
●The brake pedal is depressed
while driving with the shift position
in D.
■Charging the 12-volt battery
The 12-volt battery is charged from
the traction battery when the EV
system is operated or while the trac-
tion battery is being charged.
If the vehicle has not been used for
a long time, the 12- volt battery may
become low due to self-discharge. If
this occurs, follow the correct proce-
dures. ( P.541)
■When not using t he vehicle for
an extended period of time
●When the vehicle will not be used
for an extended period of time,
charge the traction battery once a
month.
This protects the traction battery
from extreme voltage decline due
to self discharging.
●When the vehicle will not be used
for an extended period of time, the
12-volt battery will be charged
from the traction battery to reduce
the risk of the 12- volt battery dis-
charged. In this c ase, the cooling
fan may operate, however it is not
a malfunction.
●To p r e v e n t t h e 1 2 - v o l t b a t t e r y f r o m
being discharged, do not leave the
charging port lid open or the
charging cable connected to the
vehicle.
Charging
742-1. Electric vehicle system
Owners Manual_USA_M42C01_en
■Charging the traction battery
Be sure to maintain the traction bat-
tery charge level suitable for your
driving needs.
If the traction battery fully dis-
charges, the vehicle cannot be
driven at all. When the battery
becomes low, charge it as soon as
possible.
■If the traction battery becomes
low
●If the traction battery becomes
low, the traction battery charge
warning light comes on or flashes
and a message will be displayed
on the multi-information display.
( P.515)
●If the traction batte ry is completely
discharged, the EV system cannot
be started and dri ving will not be
possible. When the traction bat-
tery becomes low, charge it as
soon as possible.
■Sounds and vibrations specific
to an battery electric vehicle
Because there is no engine sound
or vibration, it is easy to mistake the
battery electric vehi cle for being off
when it is actually still running, as
indicated by the “READY” indicator
being illuminated. F or safety, make
sure to always shift the shift position
to P and apply the parking brake
when parked.
Before and after the EV system is
started, the following sounds and
vibrations may occur. However,
these sounds and/o r vibrations are
not signs of malfunctions:
●The brake system operation
sound may be heard from the
front of the vehicle when the
driver’s door is opened.
●Motor sounds may be heard from
the motor compartment or lug-
gage compartment.
●Electrical relay sounds may be
heard from the motor compart-
ment when the EV system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the traction b
attery in the fol-
lowing situations:
• When the EV system is started or stopped
• When charging starts or com-
pletes
• When the vehicle is driven the first time after the traction battery has
been charged using DC charging
●Sounds may be heard due to
regenerative braking when the
brake pedal is depressed or as
the accelerator pedal is released.
●Cooling fan operating sounds
from the radiator.
●The operation sound of the air
conditioning system (air condition-
ing compressor, blower motor).
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
A sound which changes in
accordance with the driving
speed, will be played in order to
warn people nearby of the vehi-
cle’s approach. This sound may
be heard inside the vehicle. The
sound will stop when the vehicle
speed exceeds approximately
23 mph (37 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
Acoustic Vehicle Alerting
System
802-1. Electric vehicle system
Owners Manual_USA_M42C01_en
When a certain level of impact is
detected by the impact sensors,
the emergency shut off system turns off the EV system and
blocks the high voltage current.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the EV sys-
tem, contact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the EV system or an
improper operation is attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. (
P.140, 522)
■If a warning light comes on, a
warning message is displayed,
or the 12-volt battery is discon-
nected
The EV system may not start.
In that case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
■When the traction battery is
completely discharged
When the EV system cannot be
started due to the traction battery
being completely discharged, restart
the system after AC charging or DC
charging. When charging, it is rec-
WARNING
■Caution while driving
●Pay special attention to the area
around the vehicle. Because
there is no engine noise, pedes-
trians, people riding bicycles or
other people and vehicles in the
area may not be aware of the
vehicle starting off or approach-
ing them, so take extra care
while driving. Therefore, take
extra care while driving even if
the Acoustic Vehicle Alerting
System is active.
●If the vehicle under floor area
receives strong shock or impact
while driving, stop the vehicle in
a safe place and check around
the bottom of the vehicle. If
there is damage to the traction
battery or liquid leakage, it may
lead to a vehicle fire, etc. Do not
touch the vehicle and immedi-
ately contact your Toyota dealer.
Even if no damage can be seen
under the floor, the traction bat-
tery may be damaged. If the
vehicle received an impact
under the floor, have the traction
battery inspected at a Toyota
dealer.
■Modifications
Do not make modifications that
lower the height of the vehicle.
The traction battery in the under
floor area may come into contact
with the ground when the height
of vehicle is lowered. If the trac-
tion battery is damaged, a vehicle
fire may occur, possibly resulting
in death or serious injury.
Emergency shut off sys-
tem
Warning message
812-1. Electric vehicle system
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
ommended to charge the traction
battery until the tr action battery
charge warning light turns off in
order to ensure sufficient driving dis-
tance.
Shift the shift position to D when
stopped at a traffic light, or driv-
ing in heavy traffic, etc. Shift the
shift position to P when parking.
When shifting the shift position
to N while driving, there is no
positive effect on electricity con-
sumption. In the N, the traction
Batter y Electric Vehi-
cle driving tips
Unlike the conventional
vehicles, the electricity con-
sumption efficiency of bat-
tery electric vehicles will
decline if they continue
driving on highways (or
freeways) or at high aver-
age speeds, causing the
possible driving distance to
reduce. Therefore, if the
remaining charge of the
traction battery is low, avoid
relying on the displayed
possible driving distance
too much as well as driving
on highways (or freeways).
Driving the vehicle at mod-
erate speeds, the traction
battery’s electricity con-
sumption can be controlled.
The following driving tips
will contribute to reduction
in the battery consumption
and increase in the driving
range.
Shift position operation
822-1. Electric vehicle system
Owners Manual_USA_M42C01_en
battery cannot be charged. Also,
when using the air conditioning
system, etc., the traction battery
electricity is consumed.
(P.237)
Repeated acceleration and
deceleration due to traffic con-
gestion, long waits at traffic
lights, and driving on steep
inclines will lead to poor electric-
ity consumption. In order to
avoid those situations as much
as possible, check traffic reports
before leaving. If the vehicle is
driven in traffic congestion, gen-
tly release the brake pedal to
allow the vehicle to move for-
ward slightly, avoid overuse of
the accelerator pedal. Doing so
can help minimize unnecessary
electricity consumption.
Make sure to operate the brakes
gently and a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so
can help reduce excessive
electricity consumption.
In summer: When the ambient tem-
perature is high, use the recircu-
lated air mode. Doing so will help to
reduce the burden on the air condi-
tioning system and reduce electric-
ity consumption as well.
In winter: Exce ssive or unneces-
sary heating should be avoided.
Also, electricity consumption can
be improved by avoiding overuse of
the heater.
When using the Remote Air
Conditioning System
( P.409) while the AC
charging cable is connected
to the vehicle, electricity con-
sumption immediately after
starting off will be reduced
because air conditioning is
operated mainly using elec-
tricity from an external power
source.
Make sure to check the tire infla-
tion pressure frequently.
Delays
When braking
Highway (or freeways)
driving
Air conditioning
Checking tire inflation
pressure