For more information on the high voltage battery, see High Voltage Battery Information on page 167.
BMS_a067
High voltage battery performance limited
OK to drive - Schedule service soon
What this alert means:
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery
BMS_a069
Battery charge level low
Charge now
What this alert means:
Your vehicle has detected that the high voltage battery does not have enough energy remaining to support driving.
This alert is usually present because your vehicle
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down unexpectedly.
If this alert is present when your vehicle is in Park or when it first wakes, it is possible your vehicle may not have
adequate electrical power to start driving. A separate vehicle alert may be present to indicate that condition.
What to do:
It is recommended that you eliminate or reduce your use of any non-essential features. This can help your vehicle
maintain adequate electrical power for essential functions.
If this alert remains active, schedule service immediately. Without service, your vehicle may shut down unexpectedly
or may not restart.
VCFRONT_a182
Schedule service to replace low voltage battery
Software will not update until battery is replaced
What this alert means:
The low voltage battery is showing degraded performance and needs to be replaced. Until the low voltage battery is
replaced, vehicle software updates will not complete.
What to do:
It is recommended that you have the low voltage battery replaced at your earliest convenient opportunity.
You can schedule service via your Tesla Mobile App, or with an independent service provider that offers low voltage
battery replacement for your vehicle. Please note that independent service provider options may vary, based on your
vehicle configuration and your location.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open the doors, follow the instructions in
Jump Starting on page 227.
For more information on the battery system, see High Voltage Battery Information on page 167.
VCFRONT_a191
Electrical system power reduced
Vehicle shutting down
What this alert means:
The low voltage battery cannot provide the electrical support necessary to drive or continue driving. Your vehicle is shutting down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
What to do:
If this alert is present while you are driving, your vehicle needs to come to a stop immediately. It is recommended
that you:
It is recommended that you schedule service at your earliest opportunity. Without service, your vehicle will remain
unable to restart, and the electrical system will remain unable to support all features and functions.
Some or all of the powered doors and windows in your vehicle may lose electrical power. If this occurs, you can still
use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the
Interior on page 14.
VCFRONT_a220
Electrical system is unable to support all features
Schedule service
What this alert means:
The low voltage battery is not available and cannot provide electrical support for vehicle features.
It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will not restart after the
current drive.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
What to do:
It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle maintain adequate electrical power for essential functions other than driving, until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without service, your vehicle
may not drive, may shut down unexpectedly, or may not restart.
VCFRONT_a402
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
What this alert means:
The backup power source for the electrical system, the low voltage battery, is not available or cannot provide the
voltage required to support all vehicle features.
The primary source of electrical power, the high voltage battery system, will continue to support vehicle functions,
even when your vehicle is idle. For more information on the high voltage battery, see
About the High Voltage Battery
on page 167.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
You may also notice that your vehicle consumes more energy than usual when you are not driving it, or that your vehicle displays a lower projected range than you would normally expect after charging. This is normal vehicle behavior when this alert is present, and it will continue until the backup power source is restored.
There is a chance that an issue affecting the primary power source could cause your vehicle to shut down
unexpectedly.
What to do:
It is recommended that you limit or avoid the use of any nonessential features. This can help your vehicle maintain
adequate electrical power for essential functions.
It is recommended that you schedule service at your earliest opportunity, so the backup power source for the
electrical system can be restored.
Troubleshooting Alerts
276MODEL Y Owner
A
ABS (Anti-lock Braking System): 65
absolute speed limit: 125
acceleration, chill: 73
acceleration, sport: 73
acceleration, standard: 73
accessories: 24
plugging into power socket: 24
accessories, towing: 79
adjacent lane speed: 96
aero covers: 186
air conditioning: 127
air filter: 131
air vents: 130
airbag safety information: 49
airbags, location: 43
alarm: 138, 142
all-season tires: 189
Always Show Estimated Round Trip Energy: 157
ambient lights: 58
anti-lock braking (ABS): 65
apps: 5
Arcade: 162
audio: 52, 159, 162
playing files: 159, 162
settings: 159
steering wheel scroll button: 52
volume control: 159
auto fold: 54
auto high beam: 59
Auto Lane Change: 98
auto tilt: 54
AUTO wipers: 64
automatic emergency braking: 123
automatic navigation: 153
navigating: 153
Autopark: 111
autopilot: 119
side collision warning: 119
Autopilot: 88, 91, 96, 98, 111, 113, 122, 125
Auto Lane Change: 98
automatic emergency braking: 122
Autopark: 111
Autosteer: 96
collision avoidance assist: 122
forward collision warning: 122
overtake acceleration: 91
overview: 88
speed assist: 125
speed limit warning: 125
staying within speed limits: 125
Summon: 113
Traffic-Aware Cruise Control: 91
Autopilot components: 88
Autosteer: 96
average range: 176
B
backup camera: 77
Battery (high voltage): 167, 215
care of: 167
specifications: 215
temperature limits: 167
battery (key), replacing: 12
battery (low voltage): 167, 215
complete discharge: 167
specifications: 215
Blind Spot Camera: 119
Blind Spot Collision Warning: 119
Blind Spot Collision Warning Chime: 119
Bluetooth: 133, 160
devices, playing audio files from: 160
general information: 133
phone, pairing and using: 133
body repairs: 198
body touch up: 193
Boombox: 162, 163
brakes: 65, 123, 213
automatic in emergencies: 123
overview of: 65
specifications: 213
Bumper Clearance (Summon): 113
C
cabin air filter: 131
cabin camera: 126
cabin temperature control: 127
Calendar: 133, 135
calibrating windows: 17
California Proposition 65: 284
camera, rear-facing: 77
cameras (autopilot): 88
Camp: 129
car cover: 193
car wash mode: 191
car washes: 192
Caraoke): 160
card: 10
cargo area: 19
Index
exterior: 3, 58, 191, 193
car cover: 193
cleaning: 191
lights: 58
overview: 3
polishing, touch up, & repair: 193
exterior dimensions: 210
F
factory defaults, restoring: 9
factory reset: 9
favorites (Media Player): 160
Favorites (navigation): 153
FCC & ISED certifications: 286
feature availability: 282
features, downloading new: 149
firmware (software) updates: 149
flash drive: 140, 142
flashers, warning: 60
floor mats: 194
fluids: 178
replacement intervals: 178
fog lights: 58
forward collision warning: 122
front airbag, passenger: 45
front and rear seats: 27
front trunk: 20
G
gaming controllers: 162
garage doors, opening: 145
gates, opening: 145
GAWR: 208
glovebox: 23
Glovebox PIN: 138
Gross Axle Weight Rating: 208
Gross Vehicle Weight Rating: 208
GVWR: 208
H
hazard lights: 60
hazard warning flashers: 60
hazards: 60
head supports: 31
headlights: 58, 59
after exit: 59
controlling: 58
high beams: 59
heating: 127
high beam headlights: 59
high voltage: 165, 178, 215
Battery specifications: 215
components: 165
safety: 178
hills, stopping on: 72
Home: 5
button: 5
screen: 5
Home location: 155
HomeLink: 113, 145
programming and using: 145
when using Summon: 113
hood: 20
horn: 53
hub caps: 186
I
I
regenerative braking: 66
range assurance: 176
re-naming your vehicle: 9
Re-route: 157
reading light: 26
reading lights: 58
rear seats, adjusting and folding: 28
rear view camera: 77
rear window switches, disabling: 17
recent (Media Player): 160
Recents (navigation): 153
recording: 140, 142
regenerative braking: 66
relative speed limit: 125
release notes: 150
restarting the touchscreen: 55
RFID transponders: 198
roadside assistance: 223
roof racks: 210
rotating tires: 185
Round Trip Energy (navigating): 157
run out of range: 226, 227
S
safety defects, reporting: 286
safety information: 35
seat belts: 35
safety information, child seats: 41
Schedule: 174
schedule service: 151
scheduled charging: 174
scheduled departure: 174
using: 174
seat belts: 33, 34, 193
cleaning: 193
in a collision: 34
overview of: 33
pre-tensioners: 34
wearing when pregnant: 34
seat covers: 32
seat heaters: 127
seating capacity: 208
seats: 27, 127
heaters: 127
second row seats, adjusting and folding: 28
security settings: 138
sensors: 88
Sentry Mode: 142
service data recording: 283
service intervals: 177
settings, acceleration: 73
Settings, erasing: 9
shifting drive modes: 56
shortcuts: 7, 8
adding to My Apps: 8
restarting the touchscreen: 7
Show Calendar Upon Entry: 133, 135
side camera(s): 77
Side Clearance (Summon): 113
side collision warning: 119
slip start: 69
Smart Summon: 116
smartphone: 10
authenticating as a key: 10
Software Reinstall: 149
software reset: 9
software update preferences: 149
software updates: 149
specifications: 213, 215
brakes: 213
High Voltage Battery: 215
low voltage battery: 215
motor: 213
steering: 213
subsystems: 213
suspension: 215
tires: 215
transmission: 213
wheels: 215
specifications, exterior: 210
specifications, interior: 210
speed assist: 125
speed limit warning: 125
stability control: 69
standby: 142
starting: 55
steering specifications: 213
steering wheel: 58
lights, controlling: 58
steering, automatic: 96
summer tires: 189
Summon: 113
Summon Distance: 113
superchargers, displaying on map: 153
supercharging: 172
described: 172
idle fees: 172
pay-per-use fees: 172
suspension specifications: 215
Index
T
telematics: 283
temperature: 53, 61, 127, 167, 218
Battery (high voltage), limits: 167
cabin, controls for: 127
heated steering wheel: 53
outside: 61
tires: 218
tesla profiles: 50
Teslacam: 140, 142
third row seats, accessing: 30
third row seats, folding and raising: 30
tie-down straps: 225
tilt/intrusion detection: 138
Tire and Loading Information label: 208
tire noise: 189
Tire Pressure Monitoring System: 188
overview of: 188
tire pressures, checking: 184
tire pressures, displaying: 184
tires: 184, 185, 188, 189, 215, 216, 218
all-season: 189
balancing: 185
chains: 189
inspecting and maintaining: 184
pressures, displaying: 184
pressures, how to check: 184
quality grading: 218
replacing: 185
replacing a tire sensor: 188
rotation: 185
specification: 215
summer: 189
temperature grades: 218
tire markings: 216
traction grade: 218
treadwear grade: 218
wheel configuration: 184
winter: 189
toll system transponders, attaching: 198
torque specifications: 213
touch up body: 193
touchscreen: 5, 7, 8, 52, 149, 193
adding shortcuts: 8
cleaning: 193
customizing My Apps: 8
display settings: 5
frozen: 7
main: 5
overview: 5
rear: 5
reboot: 7
restarting: 52
software updates: 149
unresponsive: 7
towing: 226, 227
towing a trailer: 79
towing instructions: 223
Toybox: 162
TPMS: 188
overview of: 188
Tracking Disabled: 153
traction control: 69
trademarks: 281
Traffic Light and Stop Sign Control: 104
Traffic-Aware Cruise Control: 91
trailer, towing: 79
transmission specifications: 213
transponders, attaching: 198
Transport Canada, contacting: 286
Transport Mode: 223
transporting: 223
trip chart: 176
trip meter: 76
Trip Planner: 157
trunk, front: 20
trunk, rear: 18
turn signals: 60
U
ultrasonic sensors: 88
uniform tire quality grading: 218
Unlock On Park: 16
unlocking: 14
USB devices: 24
connecting: 24
USB flash drive: 138, 140, 142
USB ports: 24
V
Valet mode: 51
vehicle certification label: 208
vehicle dimensions: 210
vehicle ground clearance: 210
Vehicle Hold: 72
Vehicle Identification Number (VIN): 207
vehicle loading: 208
ventilation: 130
video call: 135
Index