2023 TESLA MODEL Y Owners Manual

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product

What to do:
Confirm whether the external charging equipment is powered by looking for any status lights, displays, or other
indicators on the equipment. For more information on troubleshooting Mobile Connector or Wall Connector status
lights, refer to the product

What to do:
For more information and troubleshooting suggestions, check in your vehicle touchscreen under Controls > Service
> Notifications for other recent alerts that involve charging.
CP_a066
Charging equipment not ready
See equipment instructions to start charging
What this alert means:
Charging cannot begin because the charging station is communicating to your vehicle that either the external
charging equipment is not ready or charging is not authorized. The control pilot signal that communicates between
the charging station and your vehicle indicates that your vehicle is not allowed to start charging.
This could occur because:

To help thaw any ice on the charge port latch, press the Defrost Car button in your Tesla Mobile App to defrost your
vehicle for approximately 30 to 45 minutes.
NOTE: Be sure to use Defrost Car in your Mobile App to defrost your vehicle. Adjusting the climate control settings
in your vehicle

If the alert remains present, limited AC charging should still be available.
For more information on charging, see Charging Instructions on page 169.
CP_a101
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
CP_a102
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CP_a143
Charging adapter has electric arc flash hazard
Use different charging equipment
What this alert means:
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging
adapter used to connect a Combined Charging System (CCS) charge handle to your vehicle