2023 TESLA MODEL X charging

Touch Chargers in the Navigation search
bar to toggle between types of chargers,
including Superchargers and destination charging sites.
When you are at risk of driving beyond the range of
known charging locations, the touchscreen displays a message giving you the opportunity to display a list of
charging locations that are within range. When you
select a charging location from the list,
Model X provides
navigation instructions and the turn-by-turn direction list
displays the predicted amount of energy that will remain when you arrive at the charging destination.
Trip Planner (if available in your market region) routes
you through Supercharger locations to minimize the amount of time you spend charging and driving. To
enable, touch
Controls > Navigation > Trip Planner (see
Trip Planner on page 168).
Energy App
The Energy app provides a visual representation of your vehicle

Cautions for Exterior CleaningCAUTION: Do not wash in direct sunlight.CAUTION: Do not use windshield treatment fluids.

Doing so can interfere with wiper friction and
cause a chattering sound.
CAUTION: Do not use hot water, detergents, or
highly alkaline or caustic cleaning products,
especially those containing hydroxide.
CAUTION: If using a pressure washer, maintain a
distance of at least 12" (30 cm) between the
nozzle and the surface of Model X. Avoid aiming
the water jet directly at parking sensors (if
equipped). Keep the nozzle moving and do not
concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at
windows, door, or hood seals or at electronic
modules or exposed cabling.
CAUTION: To avoid corrosive damage that may
not be covered by the warranty, rinse away any
road salt from the underside of the vehicle, wheel
wells, and brakes. After cleaning the vehicle, dry
the brakes by going on a short drive and applying
the brakes multiple times.
CAUTION: Avoid using tight-napped or rough
cloths, such as washing mitts. A high-quality
microfiber cleaning cloth is recommended.
CAUTION: If washing in an automatic car wash, use
touchless car washes only. These car washes have
no parts (brushes, etc.) that touch the surfaces of
Model X. Some touchless car washes use caustic
solutions that, over time, can cause discoloration
of decorative exterior trim. Avoid exposure to
soaps and chemicals above pH 13. If unsure, check
the product label or ask the staff at the car wash.
Damage caused by improper washing is not
covered by the warranty.
CAUTION: If washing in an automatic car wash,
make sure the vehicle is locked. In addition, avoid
using controls on the touchscreen that can result
in accidentally opening doors or trunks while the
vehicle is being washed. Any damage caused is
not covered by the warranty.
CAUTION: Ensure the wipers are off before
washing Model X to avoid the risk of damaging the
wipers.
CAUTION: Do not use chemical based wheel
cleaners or pre-wash products. These can damage
the finish on the wheels.
WARNING: Never spray liquid at a high velocity
(for example, if using a pressure washer) towards
the charge port while Model X is charging. Failure
to follow these instructions can result in serious
injury or damage to the vehicle, charging
equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its
appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For
general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm
water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
reflective surface of the mirror and the heating elements
in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are
reflective and could interfere with
your driving view.
Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain
performance and an as-new appearance. Promptly treat
dye transfer from clothing, such as indigo-dyed denim.
Avoid contact with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test cleaners on an inconspicuous area
before applying to visible surfaces.
If equipped with leather seats, note that leather is prone to dye-transfer which can cause discoloration, particularly on light colored leather. White and tan
leather is coated with an anti-soiling treatment. Using detergents or commercially available leather cleaners and conditioners is not recommended because they can discolor or dry out the leather.
Vacuum cloth seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of a seat

CAUTION: Use only a Tesla-approved car cover
when Model X is plugged in. Using a non-Tesla car
cover can prevent the Battery from being
adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier
to clean, use genuine Tesla
floor mats (see Parts and
Accessories on page 203). Maintain floor mats by
regularly cleaning them and checking that they are properly attached. Replace
floor mats if they become
excessively worn.
WARNING: To avoid potential interference with a
foot pedal, ensure that the driver

If Vehicle Has No Power
If Model X has no low voltage power, perform the
following steps to open the hood or jump start the
low
voltage battery.
1.
Open the hood. See Opening Hood with No Power on
page 28 for more information on opening the hood if
the vehicle does not have power.
2.
Jump start the low voltage battery (see Jump
Starting on page 226).
NOTE: Tow providers: See Running Out of Range on
page 225 for more information on transporting the
vehicle to a charging station and preparing the vehicle
to charge.
Instructions for Transporters
224MODEL X Owner

CC_a003
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a004
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a005
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Troubleshooting Alerts
234MODEL X Owner

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a006
Unable to charge - Wall Connector overcurrent
Disconnect and retry or use different equipment
What this alert means:
Over current protection.
What to do:
Reduce the vehicle

The wiring between the wall power and the Wall Connector has been incorrectly installed. Consult your electrician.
For more information, see the installation guide for your Wall Connector.
CC_a010
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a011
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem
persists in normal ambient temperatures
(under 100

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a015
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1.
If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
2.
If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a
Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
3.
If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
CC_a016
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1.
If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit
breaker ON again, then try reconnecting the Wall Connector to the vehicle.
2.
If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a
Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
3.
If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
CC_a017
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Troubleshooting Alerts
238MODEL X Owner