CC_a030
Unable to charge - Primary / paired unit mismatch
Wall Connector current ratings must match
What this alert means:
Load sharing (circuit breaker sharing) network: The paired Wall Connectors have different maximum current
capabilities.
What to do:
Only Wall Connectors with the same maximum current capabilities can be paired in a load sharing (circuit breaker
sharing) network. Have your electrician inspect the type labels on the Wall Connectors and make sure the current
capabilities match. It is further recommended that your electrician only pair Wall Connectors with the same part
number, as an easy way to make sure paired units are compatible.
For more information, see the installation guide for your Wall Connector.
CC_a041
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CC_a043
Wall Connector configuration must be completed
Refer to Installation Guide to enable charging
What this alert means:
Wall Connector configuration is incomplete.
What to do:
The Wall Connector needs to be commissioned to appropriately configure the circuit breaker size and protective
earth connection type.
For more information, refer to Commissioning Procedure in the Wall Connector Installation Manual. If the issue persists, contact an electrician to inspect the building wiring connection to the Wall Connector. They should make
sure the power output and grounding connections are properly
configured according to the installation guide for the
Wall Connector.
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
225Troubleshooting
If the alert remains present, limited AC charging should still be available.
For more information on charging, see Charging Instructions on page 163.
CP_a101
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
CP_a102
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CP_a143
Charging adapter has electric arc flash hazard
Use different charging equipment
What this alert means:
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging
adapter used to connect a Combined Charging System (CCS) charge handle to your vehicle
summer tires: 177
Summon: 105
Summon Distance: 105
superchargers, displaying on map: 147
supercharging: 166
described: 166
idle fees: 166
pay-per-use fees: 166
suspension: 129
suspension specifications: 194
suspension, air: 129
suspension, auto-raising: 129
suspension, damping: 129
T
telematics: 261
temperature: 50, 61, 119, 161, 197
Battery (high voltage), limits: 161
cabin, controls for: 119
heated: 50
outside: 61
tires: 197
tesla profiles: 47
Teslacam: 135, 136
tie-down straps: 205
tilt/intrusion detection: 133
Tire and Loading Information label: 188
tire noise: 177
Tire Pressure Monitoring System: 175
overview of: 175
tire pressures, checking: 173
tire pressures, displaying: 173
tires: 173, 174, 176, 177, 194, 195, 197
all-season: 177
balancing: 174
chains: 177
inspecting and maintaining: 173
pressures, displaying: 173
pressures, how to check: 173
quality grading: 197
replacing: 174
replacing a tire sensor: 176
rotation: 174
specification: 194
summer: 177
temperature grades: 197
tire markings: 195
traction grade: 197
treadwear grade: 197
wheel configuration: 173
winter: 177
toll system transponders, attaching: 185
torque specifications: 192
touch up body: 180
touchscreen: 6, 8, 10, 143, 180
adding shortcuts: 10
cleaning: 180
customizing My Apps: 10
display settings: 6
frozen: 8
main: 6
overview: 6
rear: 6
reboot: 8
software updates: 143
unresponsive: 8
towing: 203, 206, 207
towing, instructions: 202
towing, transporting: 202
Toybox: 156
TPMS: 175
overview of: 175
Track Mode: 74
Tracking Disabled: 147
traction control: 69
trademarks: 259
Traffic Light and Stop Sign Control: 96
Traffic-Aware Cruise Control: 84
transmission specifications: 192
transponders, attaching: 185
Transport Canada, contacting: 264
Transport Mode: 203
transporting: 203
trip chart: 170
trip meter: 76
Trip Planner: 151
trunk, front: 22
trunk, rear: 20
turn signals, lights: 60
U
ultrasonic sensors: 81
uniform tire quality grading: 197
Unlock On Park: 18
unlocking: 17
USB devices, connecting: 25
USB flash drive: 133, 135, 136
USB ports, console: 25
Index
V
Valet mode: 48
vehicle certification label: 188
vehicle identification labels: 187
Vehicle Identification Number (VIN) labels: 187
vehicle lights: 58
vehicle loading: 188
ventilation: 122
video call: 128
video clips: 135
videos and recording (Track Mode): 74
View Live Camera: 136
voice commands: 131
volume control: 6
volume control (media): 153
W
Walk-Away Door Lock: 18
Wall Connector: 160
warning flashers: 60
washer fluid, topping up: 182
washer jets, cleaning: 183
washers, using: 65
web conferencing: 128
wheel chocks: 205
wheels: 174, 175, 194
aero covers, removing and installing: 175
alignment: 174
replacing: 174
specifications: 194
torque: 194
Wi-Fi, connecting to: 142
windshield washer fluid, topping up: 182
winter tires: 177
wiper blades, replacing: 182
wipers, using: 65
Work location: 149
Z
Zoom: 128
Index
