2023 RAM PROMASTER maintenance

264SERVICING AND MAINTENANCE
TIRE ROTATION RECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For these
reasons, they wear at unequal rates.

These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season
type tires. Rotation will increase tread life, help to
maintain mud, snow and wet traction levels, and
contribute to a smooth, quiet ride.

Refer to the Maintenance Plan for the proper
maintenance intervals Úpage 222. The reasons
for any rapid or unusual wear should be corrected
prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This rotation pattern does not apply to some
directional tires that must not be reversed.

Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES

The Traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement, as
measured under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C may
have poor traction performance.

Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed of
the device manufacturer’s if it is less than
30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!

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SERVICING AND MAINTENANCE265
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat
and its ability to dissipate heat, when
tested under controlled conditions on a
specified indoor laboratory test wheel.

Sustained high temperature can cause the
material of the tire to degenerate and
reduce tire life, and excessive temperature
can lead to sudden tire failure. The grade C
corresponds to a level of performance,
which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance on
the laboratory test wheel, than the minimum
required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than
3 weeks, we recommend that you take the
following steps to minimize the drain on your
vehicle's battery:
Disconnect the negative cable from the battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting prior to storing. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather, and other extreme conditions will have an
adverse affect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!

The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure.

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266SERVICING AND MAINTENANCE
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec
-
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE267
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar® Total Clean, or
a mild soap solution to a clean, damp cloth and
remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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268SERVICING AND MAINTENANCE
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small particles
of dirt can act as an abrasive and damage the leather
upholstery and should be removed promptly with a
damp cloth. Stubborn soils can be removed easily with
a soft cloth and Mopar® Total Clean. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based cleaners to
clean your leather upholstery.

NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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275
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take
the vehicle to an authorized dealer. They know
your vehicle the best, and are most concerned
that you get prompt and high quality service.
FCA US LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.

This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit
chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com
(Canada)
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283
INDEX
A
Active Driving Assist....................................... 100Active Speed Limiter........................................ 86Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 87Adding Engine Coolant (Antifreeze)............... 233Adding Washing Fluid.................................... 226Additives, Fuel............................................... 271Air Bag........................................................... 179Air Bag Operation...................................... 180Air Bag Warning Light................................ 178Enhanced Accident Response...................220Event Data Recorder (EDR)....................... 220If Deployment Occurs................................ 183Maintaining Your Air Bag System.............. 184Maintenance............................................. 184Side Air Bags............................................. 180Transporting Pets...................................... 190Air Bag Light..................................65, 178, 190Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 228, 229Air Conditioner Maintenance......................... 229Air Conditioner Refrigerant.................. 229, 230Air Conditioner System.................................. 229Air Conditioning Filter............................. 43, 230Air Conditioning, Operating Tips................ 43, 44
Air Filter........................................................ 228Air PressureTires......................................................... 256AlarmSecurity Alarm...................................... 20, 68Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 233, 273Disposal................................................... 234Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................... 68Assist, Hill Start............................................. 155Audio Systems (Radio).................................. 133Auto Down Power Windows............................. 49Auto Up Power Windows.................................. 49Automatic Door Locks...................................... 23Automatic Headlights....................................... 34Automatic High Beams.................................... 34Automatic Transmission.........................81, 236Adding Fluid.............................................. 236Fluid And Filter Change............................ 236Fluid Change............................................ 236Fluid Level Check..................................... 236
Fluid Type........................................ 236, 274Special Additives...................................... 236AUX Cord..........................................................45Auxiliary Driving Systems.............................. 158
B
Base / Midline Instrument Cluster
S
............53Battery................................................... 66, 227Charging System Light.................................66Keyless Key Fob Replacement....................14Belts, Seat.................................................... 190Blind Spot Monitoring................................... 158Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 231B-Pillar Location............................................ 253Brake Assist System..................................... 153Brake Control System, Electronic.................. 153Brake Fluid........................................... 235, 274Brake System....................................... 235, 269Anti-Lock (ABS)......................................... 152Fluid Check............................................... 235Master Cylinder........................................ 235Parking........................................................78Warning Light...............................................6611

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285
E
Electric Brake Control System
....................... 153Electric Parking Brake..................................... 78Electric Remote Mirrors................................... 32Electrical Power Outlets................................... 46Electronic Speed Control (Cruise Control)........ 88Electronic Stability Control (ESC)...................154Electronic Throttle Control Warning Light........ 67Emergency Braking........................................ 167Emergency, In Case Of Freeing Vehicle When Stuck...................... 218Jacking...................................................... 196Jump Starting............................................ 214Emission Control System Maintenance........... 74Engine........................................................... 225Air Cleaner................................................. 228Block Heater............................................... 77Break-In Recommendations........................ 78Checking Oil Level..................................... 226Compartment............................................ 225Compartment Identification...................... 225Coolant (Antifreeze)......................... 233, 273Cooling...................................................... 233Exhaust Gas Caution................................. 192Fails To Start............................................... 77Flooded, Starting......................................... 77Fuel Requirements.......................... 270, 273Jump Starting............................................ 214
Oil.................................................... 228, 273Oil Filler Cap............................................. 225Oil Filter.................................................... 228Oil Selection.................................... 228, 273Oil Synthetic............................................. 228Overheating.............................................. 216Starting........................................................ 76Enhanced Accident Response Feature......... 220Entry System, Illuminated................................ 38Ethanol......................................................... 271Exhaust Gas Cautions................................... 192Exhaust System................................... 192, 232Exterior Lights.........................................33, 191
F
FiltersAir Cleaner
................................................ 228Air Conditioning..................................43, 230Engine Oil................................................. 228Engine Oil Disposal................................... 228FlashersHazard Warning........................................ 193Turn Signals............................................. 191Flat Tire Changing................................ 249, 260Flat Tire Stowage................................. 249, 260Flooded Engine Starting................................... 77Fluid Capacities............................................ 273Fluid Leaks................................................... 191
Fluid Level ChecksAutomatic Transmission........................... 236Brake........................................................ 235Cooling System......................................... 233Engine Oil................................................. 226Fog Lights........................................................35Fold-Flat Seats.................................................23Forward Collision Warning............................ 164Four-Way Hazard Flasher.............................. 193Freeing A Stuck Vehicle................................. 218Fuel............................................................... 270Additives................................................... 271Clean Air................................................... 271Ethanol..................................................... 271Filler Cap (Gas Cap).................................. 122Gasoline................................................... 270Materials Added....................................... 271Methanol.................................................. 271Octane Rating.................................. 270, 273Requirements.................................. 270, 273Tank Capacity........................................... 273Fuses............................................................ 236
G
Gas Cap (Fuel Filler Cap)...................... 122, 123Gasoline, Clean Air........................................ 271Gasoline, Reformulated................................ 27111

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