2023 RAM PROMASTER charging

3
INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

23_VF_OM_EN_USC_t.book Page 3

13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
can be used by pushing the emergency key release
button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 48.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster
display, which will display directions to follow
Ú page 280.
1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — Panic
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — Panic
2

23_VF_OM_EN_USC_t.book Page 13

GETTING TO KNOW YOUR VEHICLE45
USB CONTROL — IF EQUIPPED

The USB ports are located on the instrument panel to
the right of the radio. This feature allows an external
USB device to be plugged into the USB port.

Plugging in a smartphone device to a USB port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information, refer
to “Android Auto™” or “Apple CarPlay®” in the
Owner’s Manual Supplement.
NOTE:Two devices can be plugged in at the same time,
and both ports will provide charging capabilities.
Only one port can transfer data to the system at
a time.
For example, if a device is plugged into the Type A
USB port and another device is plugged into the
Type C USB port, a message will appear and allow
you to select which device to use.
Different scenarios are listed as follows when a
non-phone device is plugged into the smaller and
larger USB ports, and when a phone device is
plugged into the smaller and larger USB ports:
“A new device is now connected. Previous
connection was lost.”
“(Phone Name) now connected. Previous
connection was lost.”
“Another device is in use through the same USB
port. Please disconnect the first device to use
the second device.”

Plugging in a phone or another USB device may cause
the connection to a previous device to be lost.

AUX Jack And USB Ports

By using a USB cable to connect an external device:

The device can be played on the vehicle’s sound
system, providing the artist, track title, and
album information on the radio display.
NOTE:Depending on track configuration, track infor -
mation may not be present on the radio display.
The device can be controlled using the radio
buttons to play, and browse the contents of the
device.
The audio device battery charges when plugged
into the USB port.
NOTE:Charge unsupported devices with the Charge Only
USB ports. If an unsupported device is plugged into
a Media USB port, a message will display on the
touchscreen that the device is not supported by
the system.
USB Charging Port
The USB connector port can be used for charging
purposes only. Use the connection cable to
connect an external USB device to the vehicle's
USB charging port.
NOTE:If the device battery to be charged is completely
depleted, it may take awhile to charge.
1 — Media USB C and A Ports
WARNING!
Do not plug in or remove the external device
while driving. Failure to follow this warning could
result in a collision.
2

23_VF_OM_EN_USC_t.book Page 45

46GETTING TO KNOW YOUR VEHICLE
(Continued)
POWER OUTLETS
Passenger Compartment Power Outlet
The power outlet is located on the instrument
panel to the right of the radio. It only operates with
the ignition in the ON/RUN position.
Passenger Compartment Power Outlet

Load Compartment Power Outlet — If Equipped
The load compartment power outlet is located in
the rear cargo compartment. The outlet can be is
used for powering 12 Volt adapter accessories and
recharging communications devices.
Load Compartment Power Outlet

NOTE:Do not connect devices with power higher than
180 W to the socket. Do not damage the socket by
using unsuitable adapters.

Power Outlet Fuses — Under Hood

1 — F14 Fuse 20 Amp Yellow Front Power Outlet
2 — F09 Fuse 15 Amp Blue Rear Power Outlet
WARNING!
To avoid serious injury or death:

Only devices designed for use in this type of outlet
should be inserted into any 12 Volt outlet.

Do not touch with wet hands.
Close the lid when not in use and while driving
the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!

Many accessories that can be plugged in draw
power from the vehicle's battery, even when not in
use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough, the vehicle's battery
will discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
Accessories that draw higher power (i.e., coolers,
vacuum cleaners, lights, etc.) will degrade the
battery even more quickly. Only use these intermit -
tently and with greater caution.

23_VF_OM_EN_USC_t.book Page 46

48GETTING TO KNOW YOUR VEHICLE
WIRELESS CHARGING PAD —
I
F EQUIPPED

Wireless Charging Pad

Your vehicle may be equipped with a 15W 3A Qi
wireless charging pad located below the center
stack. This charging pad is designed to wirelessly
charge your Qi enabled mobile phone. Qi is a
standard that allows wireless charging of your
mobile phone.

Your mobile phone must be designed for Qi wireless
charging. If the phone is not equipped with Qi wireless
charging functionality, an aftermarket sleeve or a
specialized back plate can be purchased from your
mobile phone provider or a local electronics retailer.
Please see your phone’s owner’s manual for further
information.
The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator light.
LED Indicator Status:
NOTE:Using a phone case may interfere with wireless
charging.
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
Important Notes Regarding This Vehicle’s Wireless
Charging Pad:
With a compatible mobile phone placed on the
charging pad, when the ignition is switched to
the OFF position, a phone reminder message
will appear on the instrument cluster to warn
the customer.
Wireless charging is not as fast as when the
phone is connected to a wired charger.
The phone’s protective case must be removed
when placed on the wireless charging pad.
iPhone® 12 (including iPod®) is equipped with
software to protect the device from overheating.
When the software is active, the rate of charge
is slowed down to protect the device.
Phones must always be placed on the wireless
charging pad within the outline shown on the
pad so that its charging parts connect with the
charging coils of the system. Movement of the
phone during charging may prevent or slow the
rate of charge.
Having multiple applications open on the phone
while charging will reduce the charging effi -
ciency, and may even shut down an application
that is actively running (i.e. Apple CarPlay®).
This may also cause the phone to overheat.

Wireless chargers may implement certain methods
to prevent the phone from overheating during
charging such as slowing down the rate of charge.
In certain instances, the device may shut down for a
brief period of time (when the device reaches a
certain temperature). If this happens, it does not
mean there is a fault with the wireless charing pad.
This may just be a protective measure to prevent
damage to the phone.

CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.

23_VF_OM_EN_USC_t.book Page 48

66GETTING TO KNOW YOUR INSTRUMENT PANEL
Brake Warning Light
This warning light monitors various brake
functions, including brake fluid level and
parking brake application. If the brake
light turns on it may indicate that the
parking brake is applied, that the brake fluid level
is low, or that there is a problem with the Anti-Lock
Brake System reservoir.

If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability Control (ESC)
system. In this case, the light will remain on until the
condition has been corrected. If the problem is related
to the brake booster, the ABS pump will run when
applying the brake, and a brake pedal pulsation may be
felt during each stop.

The dual brake system provides a reserve braking
capacity in the event of a failure to a portion of the
hydraulic system. A leak in either half of the dual
brake system is indicated by the Brake Warning
Light, which will turn on when the brake fluid
level in the master cylinder has dropped below a
specified level.
The light will remain on until the cause is corrected.
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
Battery Charge Warning Light

This warning light will illuminate when the
battery is not charging properly. If it stays on
while the engine is running, there may be
a malfunction with the charging system.
Contact an authorized dealer as soon as possible.

This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light

This indicator will illuminate when one or
more door(s) are not fully closed. A pop-up
appears on the instrument cluster display
showing which door is open.

NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle.
You could have a collision. Have the vehicle
checked immediately.

23_VF_OM_EN_USC_t.book Page 66

IN CASE OF EMERGENCY215
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

NOTE:The remote positive (+) post is located in the
engine compartment on the driver's side under the
cover of the Front Power Distribution Center.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative post or a
good engine ground of the discharged vehicle.
A “ground” is an exposed metallic/unpainted
part of the engine, frame or chassis, such as
an accessory bracket or large bolt. The ground
must be away from the battery and the fuel
injection system.
NOTE:The remote negative (-) post is located in the front
of the engine compartment on the driver's side. 5. Start the engine in the vehicle that has the
booster battery. Let the engine idle a few
minutes and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-) end of the jumper
cable from the remote negative (-)
post of the
vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.
WARNING!WARNING!
Do not connect the jumper cable to the negative
(-) post of the discharged battery. The resulting
electrical spark could cause the battery to
explode and could result in personal injury.
7

23_VF_OM_EN_USC_t.book Page 215

216IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the discharged vehicle, and reinstall the
protective cap.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow for
battery access.
Battery Access Panel
Battery Location

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.

23_VF_OM_EN_USC_t.book Page 216