2023 RAM PROMASTER steering

SAFETY183
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra
-
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might get
sliding along a carpet or gymnasium floor. They are
not caused by contact with chemicals. They are not
permanent and normally heal quickly. However, if
you haven’t healed significantly within a few days,
or if you have any blistering, see your doctor
immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

6

23_VF_OM_EN_USC_t.book Page 183

184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

23_VF_OM_EN_USC_t.book Page 184

193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

23_VF_OM_EN_USC_t.book Page 193

194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

23_VF_OM_EN_USC_t.book Page 194

196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

23_VF_OM_EN_USC_t.book Page 196

IN CASE OF EMERGENCY207
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 bar) within 15 minutes:
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.

1. Push the Power Button to turn the Tire
Service Kit off.

2. Remove the speed limit label from the
Tire Service Kit and place sticker on the
steering wheel.
3. Immediately disconnect the Sealant Hose from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.
Drive Vehicle: Immediately after injecting sealant
and inflating the tire, drive the vehicle
5 miles (8 km) or 10 minutes to ensure distribution of the Tire Service Kit Sealant
within the tire. Do not exceed 50 mph (80 km/h). After Driving:
Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.
Verify that the valve stem (on the wheel with
the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting the
sealant into the deflated tire and running the
air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
Place the transmission in PARK (P) and cycle the
ignition in the OFF position.
Apply the parking brake.
NOTE:
If tire has improper inflation follow these next steps:

1. Uncoil the Sealant Hose, and then remove the
cap from the fitting at the end of the hose.

2. Place the Tire Service Kit flat on the
ground next to the deflated tire.
3. Remove the cap from the valve stem, and then screw the fitting at the end of the Sealant Hose
onto the valve stem.
4. Uncoil the Power Plug and insert the
plug into the vehicle's 12 Volt power
outlet.
5. Uncoil the Hose and screw the fitting at
the end of the hose onto the valve stem.
6. Turn the Mode Select Knob and turn to
the Air Mode position.
7. Check the pressure in the tire by reading the Pressure Gauge.
If tire pressure is less than 19 psi (1.3 bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.WARNING!

The Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired or
replaced after using the Tire Service Kit. Do not
exceed 50 mph (80 km/h) until the tire is repaired
or replaced. Failure to follow this warning can result
in injuries that are serious or fatal to you, your
passengers, and others around you. Have the tire
checked as soon as possible at an authorized dealer.

7

23_VF_OM_EN_USC_t.book Page 207

208IN CASE OF EMERGENCY
If the tire pressure is 19 psi (1.3 bar) or higher:
1. Push the Power Button to turn on Tire
Service Kit and inflate the tire to the cold
tire inflation pressure found on the tire
and loading information label located in
the driver-side door opening.

NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
2. Disconnect the Tire Service Kit from the valve stem, reinstall the cap on the valve stem and
unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an
authorized dealer or tire service center.
5. Remove the Speed Limit sticker from the steering wheel after the tire has been repaired.
6. Replace the Sealant Bottle at an authorized dealer as soon as possible.
NOTE:When having the tire serviced, advise the autho -
rized dealer or service center that the tire has been
sealed using the Tire Service Kit. Sealant Bottle Replacement:

1. Unwrap the power cord.

2. Unwrap the hose.

Hose Location

3. Remove the bottle cover.

Remove The Bottle Cover
4. Rotate the bottle up beyond vertical to release.

Rotate The Bottle Up

5. Pull the bottle away from the Compressor.

Remove The Bottle

23_VF_OM_EN_USC_t.book Page 208

218IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 154.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmission
failure during prolonged efforts to free a stuck
vehicle.
WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or
for longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).

23_VF_OM_EN_USC_t.book Page 218