2023 RAM PROMASTER turn signal

SAFETY191
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
 ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.

ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved
floor mat for the specific make, model, and year of
your vehicle.
ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any
pedal, or is not secure to the floor, remove the
floor mat from the vehicle and place the floor mat
in your trunk.

ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!

ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under accel -
erator, brake, or clutch pedals and could cause a
loss of vehicle control.

NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
6

23_VF_OM_EN_USC_t.book Page 191

193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

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194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

23_VF_OM_EN_USC_t.book Page 194

IN CASE OF EMERGENCY195
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
7

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244SERVICING AND MAINTENANCE
BULB REPLACEMENT
Replacement Bulbs, Names, And Part Numbers
In the instance a bulb needs to be replaced, this section includes bulb description and replacement part numbers.
NOTE:See an authorized dealer for LED bulb replacement.
Interior Bulbs
Bulb Name Bulb Number
Dome Lamp C5W
Courtesy Lamp FF500
Cargo Lamp C5W
Exterior Bulbs
Bulb Name Bulb Number
Low Beam Headlamp (Halogen – If Equipped) H11LL
High Beam Headlamp (Halogen – If Equipped) 9005LL
Low Beam Headlamp LED
High Beam Headlamp LED
Front Park/Turn Signal Lamps (Halogen – If Equipped) T20
Daytime Running Lamps (Halogen – If Equipped) T20
Front Park/Turn Signal/Daytime Running Lamps LED
Front Side Marker Lamps (Halogen – If Equipped) W3W
Front Side Marker Lamps LED

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SERVICING AND MAINTENANCE245
Front Fog Lamps (Halogen – If Equipped) PSX24W
Front Fog Lamps LED
Rear Tail/Stop Lamps W21/5W
Rear Turn Signal Lamps WY21W
Rear Backup Lamps 921
Rear Side Marker Lamps W5W
License Plate Lamps (Halogen – If Equipped) C5W
License Plate Lamps (RR Roll Up Door – If Equipped) LED
Front Roof Lamps WY5W
Rear Roof Lamps W3W
NOTE:Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced, visit an authorized dealer.
Exterior Bulbs
Bulb Name Bulb Number
8

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246SERVICING AND MAINTENANCE
Replacing Exterior Bulbs
HEADLAMPS LOW BEAM AND HIGH BEAM
See the following steps to replace:

1. Disconnect the negative battery terminal.

2. Remove the headlamp retaining screws.
3. Remove the headlamp assembly from the
vehicle (by moving the headlamp to release
the lower slides from the headlamp mounting
on the vehicle).
4. Disconnect the headlamp harness electrical connector.
5. Remove appropriate plastic cap from the back of the headlamp housing.
6. Detach the wire connector from the bulb.
7. Rotate the bulb counterclockwise and remove it from the reflector.
8. Install a new bulb.
9. Rotate the new bulb clockwise to lock it in place.
10. Reinstall the wire connector.
11. Reinstall the access cap and rotate to lock into place.
12. Connect the headlamp harness electrical connector. 13. Carefully reinstall headlamp in the same
position on the vehicle, so as not to affect
headlamp aiming.
14. Reinstall the headlamp screws.
15. Connect the negative battery terminal.
16. Check lights to make sure they are operating correctly.
FRONT TURN SIGNAL/PARKING LAMPS
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Rotate the bulb counterclockwise and remove.
7. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in place.
8. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming. 9. Install the one upper retaining screw on
headlamp housing.
10. Install the two lower retaining screws on headlamp housing.
11. Carefully reinstall the lower headlamp filler panel and one retaining screw.
12. Carefully reinstall the upper headlamp filler panel and two retaining screws.DAYTIME RUNNING LAMP (DRL)/FRONT SIDE
MARKER LAMP
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Remove the (DRL), side marker bulb by pulling straight out.
7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.

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SERVICING AND MAINTENANCE247
9. Carefully reinstall headlamp in the same position on the vehicle, as not to affect
headlamp aiming.
10. Install the one upper retaining screw on the headlamp housing.
11. Install the two lower retaining screws on the headlamp housing.
12. Carefully reinstall the lower headlamp filler panel and one retaining screw.
13. Carefully reinstall the upper headlamp filler panel and two retaining screws.
See an authorized dealer for LED bulb
replacement.
FRONT FOG LAMPS
See the following steps to replace:

1. Turn front wheels inboard to access cover in wheel liner.

2. Open the cover on the front of the wheel liner.
3. Remove connection and replace the bulb.
4. Connect the wire and rotate bulb/socket clockwise into lamp locking it in place.
5. Reinstall the plastic cap and close the cover on the wheel liner. See an authorized dealer for LED bulb
replacement.
FRONT, REAR ROOF LAMPS
See the following steps to replace:

1. Remove two screw and remove the lamp
assembly.

2. Remove the socket bulb by turning counter -
clockwise.
3. Remove bulb and replace as needed.
4. Reinstall the bulb socket and rotate clockwise to lock in place.
5. Reinstall lamp.
REAR TAIL, STOP, BACKUP, TURN SIGNAL AND
REAR SIDE MARKER LAMPS
See the following steps to replace:

1. Open rear doors.

2. Remove the seven (7) fasteners from the rear access cover and remove cover to gain access
to the tail lamp assembly fasteners.
Rear Access Cover

3. Remove the two (2) 17 mm tail lamp assembly fasteners.
4. Disconnect the tail lamp harness connector and remove tail light assembly from the
vehicle.
5. Remove the tail/stop, turn signal, backup and rear side marker bulb/socket by rotating
counterclockwise.
6. Remove the bulb and replace as needed.
7. Reinstall bulb/socket and rotate clockwise to lock in place.
8. Reinstall lamp.
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