2023 RAM PROMASTER phone

MULTIMEDIA147
Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change the audio
location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
BalanceThis setting will adjust audio levels from specific speakers in the front/back and left/right of the
vehicle. The Speaker icon can be moved to set audio location.
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.
Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting, the volume will increase
more as the vehicle speeds up. The available settings are “Off”, “1”, “2”, and “max”.
Surround Sound This setting will turn the Surround Sound system on or off.
Auto Play This setting will automatically begin playing audio from a connected device.
Auto-On Radio This setting will automatically turn the radio on when the vehicle is started. The available settings are
“Off”, “On”, and “Recall Last”. With “Recall Last”, the system resumes the previous task before vehicle
shut off.
Radio off With Door This setting will keep the radio on when a door is opened or until the Radio Off Delay time is reached.
The available settings are “On” and “Off”.
Volume Adjustment This setting will allow you to set the audio volume levels for each option (Media, Phone, Navigation,
etc.). You can set the volume between 0 and 38.
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148MULTIMEDIA
Notifications
SiriusXM® Setup
When the Notifications button is pressed on the touchscreen, the system displays the options related to Notifications for the system.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Notification SoundsTurn this setting on or off to hear notification sounds throughout your system.
App Drawer Favoriting Pop-Ups This setting turns the App Favorited pop-up on or off.
App Drawer Unfavoriting Pop-Ups This setting turns the App Unfavorited pop-up on or off.
New Text Message Pop-Ups
This setting turns receiving/storing a pop-up for new text messages from any connected phone on or off.

Missed Calls Message This setting turns receiving/storing a pop-up for missed calls from any connected phone on or off.
Navigation Pop-Ups This setting turns receiving/storing predictive Navigation Pop-Ups on or off.
When the SiriusXM® Setup button is pressed on the touchscreen, the system displays the options related to SiriusXM® satellite radio. These settings can be
used to skip specific radio channels and restart favorite songs from the beginning.
NOTE:
A subscription to SiriusXM® satellite radio is required for these settings to be functional.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
SiriusXM® Account, Profile, And SettingsThis setting will redirect you to the SiriusXM® Settings menu within the SiriusXM® menu.
Block Explicit This setting will skip over content labeled as explicit. The available settings are “On” and “Off”.

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150MULTIMEDIA
Reset
When the Reset button is pressed on the touchscreen, the system displays the options related to resetting the Uconnect system back to its default settings.
These settings can clear personal data and reset selected settings from other menus.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Restart RadioThis setting will reboot the radio.
Reset Apps Drawer To Default Order This setting will return the apps drawer to the default order. The available options are “Yes” and
“Cancel”. The X button can also be pressed to cancel the screen.
Restore Settings to Default This setting will return all the previously changed settings to their factory defaults.
Clear Personal Data This setting will display a pop-up that gives you the option to clear all personal data from the system,
including Bluetooth® devices and presets.
Reset Wi-Fi Password For Projection This setting will allow you to reset the vehicle’s Wi-Fi password for smartphone projection. The available
options are “Yes” and “Cancel”. The X button can also be pressed to cancel the screen.
Factory Reset This setting will restore the radio to its factory default settings.

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MULTIMEDIA151
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 inches (20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú
page 280.
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196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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275
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take
the vehicle to an authorized dealer. They know
your vehicle the best, and are most concerned
that you get prompt and high quality service.
FCA US LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.

This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit
chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com
(Canada)
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276CUSTOMER ASSISTANCE
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With
your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within
30 days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually paid,
based on the usual and customary charges for that
service in the area where they were provided. FCA US
LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:

FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire,
we will dispatch a service provider to use your
vehicle’s temporary spare tire (if equipped)
as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.

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CUSTOMER ASSISTANCE277
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as
a result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment
at its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.

Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY teletypewriter
users, dial 711 and for Voice callers, dial
1-800-855-0511 to connect with a Bell Relay Service
operator.

SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC’s New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English/(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.
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