2023 RAM PROMASTER light

SAFETY191
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
 ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.

ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved
floor mat for the specific make, model, and year of
your vehicle.
ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any
pedal, or is not secure to the floor, remove the
floor mat from the vehicle and place the floor mat
in your trunk.

ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!

ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under accel -
erator, brake, or clutch pedals and could cause a
loss of vehicle control.

NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
6

23_VF_OM_EN_USC_t.book Page 191

194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

23_VF_OM_EN_USC_t.book Page 194

IN CASE OF EMERGENCY195
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
7

23_VF_OM_EN_USC_t.book Page 195

202IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left, making sure it is securely on the ground.
Tighten the lug nuts/bolts in a star pattern
until each nut/bolt has been tightened twice.
Ensure that the socket is fully engaged on
the lug nut/bolt (do not insert it halfway)
Úpage 269.

Torque Patterns

8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire by reinstalling the wheel retainer and using the
cable winch mechanism to securely tighten
under the vehicle before driving.WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

23_VF_OM_EN_USC_t.book Page 202

221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
8

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226SERVICING AND MAINTENANCE
(Continued)
CHECKING OIL LEVEL
To ensure proper engine lubrication, the engine oil
must be maintained at the correct level. Check the
oil level at regular intervals, such as every fuel
stop. The best time to check the engine oil level is
about five minutes after a fully warmed up engine
is shut off.
Checking the oil while the vehicle is on level ground
will improve the accuracy of the oil level readings.
There are four possible dipstick types:
Crosshatched zone.
Crosshatched zone marked SAFE.
Crosshatched zone marked with MIN at the low
end of the range and MAX at the high end of the
range.
Crosshatched zone marked with dimples at the
MIN and the MAX ends of the range.
NOTE:Always maintain the oil level within the crosshatch
markings on the dipstick.
Adding 1 qt (1 L) of oil when the reading is at the
low end of the dipstick range will raise the oil level
to the high end of the range marking.
ADDING WASHER FLUID
The fluid reservoir is located in the engine
compartment and should be checked at regular
intervals. Fill the reservoir with windshield washer
solvent (not radiator antifreeze) and operate the
system for a few seconds to flush out any residual
water.
The washer fluid reservoir will hold a full gallon of
fluid when the Low Washer Fluid Light illuminates.
WARNING!
Never smoke while working in the engine
compartment: gas and flammable vapors may
be present, with the risk of fire.
Be very careful when working in the engine
compartment when the engine is hot: you may
get burned. Do not get too close to the radiator
cooling fan: the electric fan may start; danger
of injury. Scarves, ties and other loose clothing
might be pulled by moving parts.
CAUTION!

Be careful not to confuse the various types of
fluids while topping up: they are not compatible
with each other! Topping up with an unsuitable
fluid could severely damage your car.

The oil level must never exceed the MAX mark.
Always top up using engine oil of the same
specifications as that already in the engine.
If the engine oil is being topped up, wait for the
engine to cool down before loosening the filler
cap, particularly for vehicles with aluminum
caps (if equipped). WARNING: risk of burns!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This
could damage your engine.
CAUTION!
CAUTION!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling or
working around the washer solution.

23_VF_OM_EN_USC_t.book Page 226

SERVICING AND MAINTENANCE235
If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically Ú page 222.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood service
or immediately if the Brake System Warning Light
indicates system failure. If necessary, add fluid to
bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be
sure to clean the top of the master cylinder area
before removing cap. With disc brakes the fluid
level can be expected to fall as the brake linings
wear. However, an unexpected drop in fluid level
may be caused by a leak and a system check
should be conducted Ú page 273.
WARNING!

Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting or
riding on the brake pedal can result in abnormally
high brake temperatures, excessive lining wear, and
possible brake damage. You would not have your full
braking capacity in an emergency.

WARNING!
Use only the manufacturer recommended
brake fluid Úpage 273. Using the wrong type
of brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure.
This could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.

Do not allow petroleum-based fluid to contami -
nate the brake fluid. Brake seal components could
be damaged, causing partial or complete brake
failure. This could result in a collision.

8

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242SERVICING AND MAINTENANCE
Interior Fuses
The interior fuse panel is part of the Body Control
Module (BCM) and is located on the driver's side
under the instrument panel.
NOTE:Please contact an authorized dealer for BCM fuse
replacement.

Fuse PanelFuse Panel Cavity Locations

CavityMini Fuse Description
F315 Amp Beige INT/A
F33 7.5 Amp Brown +30 TTM
F34 7.5 Amp Brown Clearance Lights
F36 15 Amp Blue +30 (ACM / USB Power Out / USB Recharge / TBM / RRM / DLC)
F37 7.5 Amp Brown INT (IPC – DASM / AEB)
F38 20 Amp Yellow Central Locking
F42 5 Amp Beige INT (BSM / BRAKE NC) / EPS
F43 20 Amp Yellow Bi-Directional Washer Pump
F47 20 Amp Yellow Driver Power Window
F48 20 Amp Yellow Passenger Power Window
F49 5 Amp Beige INT (RRM / TTM / SBDU / XAN / JHC / RFX)
F50 7.5 Amp Brown INT (ORC)
F51 7.5 Amp Brown INT (REAR CAMERA-AUX) / HALF / DRVM/ PAM / CVPM / EMC / TCM / STM / ASS / SGW

23_VF_OM_EN_USC_t.book Page 242