
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................15
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................78
4 STARTING AND OPERATING ................................................................................................ 113 5 MULTIMEDIA ............................................................................................................................... 199
6 SAFETY ........................................................................................................................................ 270 7 IN CASE OF EMERGENCY .................................................................................................... 325
8 SERVICING AND MAINTENANCE ...................................................................................... 342
9 TECHNICAL SPECIFICATIONS .............................................................................................. 411
10 CUSTOMER ASSISTANCE ..................................................................................................... 422 11 INDEX ............................................................................................................................................. 428
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8
TIRES ..................................................................... 389 Tire Safety Information ................................ 389
Tires — General Information ......................... 397Tire Types ....................................................... 400
Spare Tires — If Equipped ............................ 401
Wheel And Wheel Trim Care ........................ 403
Snow Traction Devices ................................. 404Tire Rotation Recommendations ................. 405
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 406
Treadwear ...................................................... 406Traction Grades ............................................. 407
Temperature Grades ..................................... 407
STORING THE VEHICLE ...................................... 407
BODYWORK .......................................................... 407 Protection From Atmospheric Agents .......... 407
Body And Underbody Maintenance.............. 408
Preserving The Bodywork ............................. 408
INTERIORS ........................................................... 409
Seats And Fabric Parts.................................. 409
Plastic And Coated Parts .............................. 409Leather Surfaces ........................................... 410Glass Surfaces .............................................. 410
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ....... 411
BRAKE SYSTEM .................................................. 411
Hydraulic Brake Assist —If Equipped ........... 411 WHEEL AND TIRE TORQUE SPECIFICATIONS .. 411
Torque Specifications ................................... 411
FUEL REQUIREMENTS— GASOLINE ENGINE ... 413
6.4L Engine ................................................... 413
Reformulated Gasoline ................................ 413Materials Added To Fuel ............................... 413
Gasoline/Oxygenate Blends ......................... 414
Do Not Use E-85 In Non-Flex Fuel Vehicles ....414
CNG And LP Fuel System Modifications ...... 414Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 414Fuel System Cautions ................................... 415
FUEL REQUIREMENTS – DIESEL ENGINE ....... 415
Fuel Specifications ....................................... 416
Biodiesel Fuel Requirements ....................... 416
FLUID CAPACITIES ............................................. 418
ENGINE FLUIDS AND LUBRICANTS .................. 419
CHASSIS FLUIDS AND LUBRICANTS ................ 421
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 422
Prepare For The Appointment ...................... 422Prepare A List ................................................ 422Be Reasonable With Requests..................... 422 IF YOU NEED ASSISTANCE ................................ 422
Roadside Assistance..................................... 422FCA US LLC Customer Center....................... 424
FCA Canada Inc. Customer Center .............. 424
Mexico............................................................ 424
Puerto Rico And US Virgin Islands ............... 424
Customer Assistance For The Hearing Or
Speech Impaired(TDD/TTY) .......................... 424
Service Contract ........................................... 424
WARRANTY INFORMATION ................................ 425
MOPAR® PARTS ................................................. 425
REPORTING SAFETY DEFECTS .......................... 425
In The 50 United States And
Washington, D.C............................................ 425
In Canada ...................................................... 426
PUBLICATION ORDER FORMS .......................... 426
GENERAL INFORMATION.................................... 427
CHANGE OF OWNERSHIP OR ADDRESS .......... 427
23_DPF_OM_EN_USC_t.book Page 8

10
SYMBOLS KEY
If you do not read the entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Ú page 102.
WARNING!
These statements apply to operating procedures
that could result in a collision, bodily injury and/or
death.
CAUTION! These statements apply to procedures that could
result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
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102GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag-
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 104.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can be
affected by load reduction:
Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts, 115
Volt AC, USB ports) during certain driving condi -
tions (city driving, towing, frequent stopping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices.
What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte -
rior).
Check what may be plugged in to power
outlets +12 Volts, 115 Volt AC, USB ports.
Check HVAC settings (blower, temperature).
Check the audio settings (volume). After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive.
Always refer to the information in this chapter in
the event of a failure indication. All active telltales
will display first if applicable. The system check
menu may appear different based upon
equipment options and current vehicle status.
Some telltales are optional and may not appear.
23_DPF_OM_EN_USC_t.book Page 102

STARTING AND OPERATING193
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body
Builder’s Guide.
1. The maximum number of occupants in the
truck should not exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow
system, all aftermarket accessories, driver,
passengers, options, and cargo, must not exceed
either the Gross Vehicle Weight Rating (GVWR) or
Gross Axle Weight Rating (GAWR). These weights
are specified on the Safety Compliance
Certification Label on the driver's side door
opening.
NOTE:Detach the snowplow when transporting
passengers.
Vehicle front end wheel alignment was set to
specifications at the factory without consideration
for the weight of the plow. Front end toe-in should
be checked and reset if necessary at the beginning
and end of the snowplow season. This will help
prevent uneven tire wear. The blade should be lowered whenever the vehicle
is parked.
Maintain and operate your vehicle and snowplow
equipment following the recommendations
provided by the specific snowplow manufacturer.
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade completely
and position it as low as road or surface conditions
permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping
distance and allow adequate passing clearance.
OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating speed.
The operator should be familiar with the area and
surface to be cleaned. Reduce speed and use
extreme caution when plowing unfamiliar areas or
under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in accordance
with the plow manufacturer's instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4WD LOW when
plowing small or congested areas where speeds
are not likely to exceed 15 mph (24 km/h). At
higher speeds operate in 4WD HIGH.
Vehicles with automatic transmissions should
use 4WD LOW when plowing deep or heavy
snow for extended periods of time to avoid
transmission overheating.
Do not shift the transmission unless the engine
has returned to idle and wheels have stopped.
Make a practice of stepping on the brake pedal
while shifting the transmission.
4
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332IN CASE OF EMERGENCY
Dual Rear Wheels
Slots in the wheels will assist in properly orienting
the inner and outer wheels. Align these slots when
assembling the wheels for best access to the tire
valve on the inner wheel. The tires of both dual
wheels must be completely off the ground when
tightening to ensure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug
nut tightening adapter (included with the vehicle)
to correctly tighten the lug nuts. Also, when it is
necessary to remove and install dual rear wheels,
use a proper vehicle lifting device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire
diameter of the two individual tires must be
compared. If there is a significant difference, the
larger tire should be installed in a front location.
The correct direction of rotation for dual tire instal -
lations must also be observed.
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque wheel
stud nuts to specifications at each lubrication
interval Ú page 411.
Wheel Nuts
All wheel nuts should be tightened occasionally to
eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming elongated. This is especially important during the
first few hundred miles/kilometers of operation to
allow the wheel nuts to become properly set. All
wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to
recommended torque. Tighten the wheel nuts to
final torque in increments. Progress around the
bolt circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved Ú
page 411.
TO STOW THE FLAT OR SPARE —
I
F EQUIPPED
Refer to Upfitters Body Builder’s Guide for
information on stowing your spare tire (if
equipped).
HUB CAPS/WHEEL COVERS —
I
F EQUIPPED
The hub caps must be removed before raising the
vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull off
the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.
Lug Wrench Insertion Location — Hub Cap
On 3500 models with Dual Rear-Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For the
wheel covers (wheel skins), insert the flat end of
the lug wrench between the outer edge of the
wheel cover and the wheel. Pry against the wheel
to remove the wheel cover. Repeat this procedure
around the wheel until the cover pops off.
CAUTION!
Use extreme caution when removing the front
and rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.
23_DPF_OM_EN_USC_t.book Page 332

354SERVICING AND MAINTENANCE
Engine Oil Selection — Diesel Engine
Use only the manufacturer's recommended fluid
Úpage 419.
American Petroleum Institute (API)
Approved Engine Oil
These symbols mean that the oil has been certified
by the API. The manufacturer only recommends API
trademark oils.
The API Starburst trademark certifies
0W-20, 0W-30 and 5W-30 engine oils.
The API Donut trademark certifies
0W-40 and 5W-40 engine oil.
For diesel engines, oils with a high ash
content may produce damaging
deposits on cylinder head valves and/or
after-treatment system damage. A maximum
sulfated ash content of 1.00 mass % is
recommended for all oil used in the engine.
The same oil change interval is to be followed for
synthetic oil as for petroleum-based oil. Also,
synthetic oil must meet the same performance
specifications as petroleum oil.
Synthetic Engine Oils
Your engine was designed for synthetic engine oils,
only use synthetic API approved engine oils.
Synthetic engine oils which do not have both the
correct API trademark and the correct SAE viscosity
grade numbers should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against
the addition of any additives (other than leak
detection dyes) to the engine oil. Engine oil is an
engineered product and its performance may be
impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil
Filters
Care should be taken in disposing of used engine
oil and oil filters from your vehicle. Used oil and oil
filters, indiscriminately discarded, can present a
problem to the environment. Contact an
authorized dealer, service station or governmental
agency for advice on how and where used oil and
oil filters can be safely discarded in your area.
ENGINE OIL FILTER
The engine oil filter should be replaced with a new
filter at every engine oil change.
Engine Oil Filter Selection
A full-flow type disposable oil filter should be used
for replacement. The quality of replacement filters
varies considerably. We recommend using a
Mopar® Engine Oil Filter. If a Mopar® Engine Oil
Filter is unavailable only use filters that meet or
exceed SAE/USCAR-36 Filter Performance
Requirements.
CAUTION!
Do not use chemical flushes in your engine oil as
the chemicals can damage your engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
23_DPF_OM_EN_USC_t.book Page 354