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Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.

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Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
expired, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
you will be presented with your ASSIST options on
the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the Siri -
usXM Guardian™ connected services.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs that
you may incur. In order to provide SiriusXM
Guardian™ connected services to you, we may
record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect
Care, or SiriusXM Guardian™ Customer Care,
whether such conversations are initiated through
the SiriusXM Guardian™ connected services in
your vehicle, or via a landline or mobile device, and
may share information obtained through such
recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree
and consent to any recording, monitoring or
sharing of information obtained through any such
call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send
the route to your vehicle’s Navigation system.
How It Works

1. There are multiple ways to find a destination. After selecting the Location tab at the bottom
of the App, browse through one of the
categories provided, or type the name or
keyword in the search box. You can also
select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle
(Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call
the destination by pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
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Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it. How It Works


1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Vehicle Branded
App, you can push the Settings menu button
on your device, select “Help”, and then select
“SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation. Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.
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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/
connectedservices/privacy.html (US Residents)
or www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see
https://siriusxmcvs.com/
privacy-policy.
NOTE:Your vehicle must be enrolled in an active
subscription with SiriusXM Guardian™ Connected
Services. If you have concerns about the operation,
function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check
the instrument cluster warning lights and cautions
in your vehicle for the most accurate vehicle health
information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask for help with my car.”
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask to start my name> with your Voice Code.”
“Alexa, ask to lock my name> with your Voice Code.”
“Alexa, ask to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
.”
“Alexa, ask what is the fuel
level of my .”

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CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED

1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?

You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will lock/unlock
the door more quickly, however its range is limited and your Vehicle Branded App comes
in handy for these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Vehicle Branded App.
Asking for your username, password and
SiriusXM Guardian™ Security PIN are required
for the activation of Remote services through
your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App is
compatible with most devices with the Apple®
and Android™ operating systems. The
capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Vehicle Branded App running slow?
The Vehicle Branded App relies on a mobile
network connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data), 4G (data), or 5G
(data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.

2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.

2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED

1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.

2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.

3.
Can SiriusXM Guardian™ lower my insurance
rates?
Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™ connected
services subscription to find out if the insurance
provider can offer you a lower rate.

NOTE:Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will remote start
your vehicle more quickly. However its range is
limited. For example, when you are leaving the
stadium after the game, you can use the
Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Vehicle Branded
App. Asking for your username, password and
SiriusXM Guardian™ Security PIN help to
ensure that nobody can start your vehicle if
they happen to find your device.

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4. Can someone drive off with my vehicle using
the App? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive.
5. Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS

1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will sound the horn
and flash the lights quicker; however, its range
is limited. 3.
How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pressing the red Panic
button. Otherwise, Remote Horn & Lights will
continue for a maximum of three minutes.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT
FAQS — IF EQUIPPED

1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can
register your SiriusXM Guardian™ Account:
Push the ASSIST button. A call will be placed
to an agent who can assist in registering
your new account.
Press the Activate Services icon in the Apps
menu. Select the button to speak with an
agent, who can assist in registering your
new account.
Press the Activate Services icon in the Apps
menu. Enter your email on the touchscreen and then follow the prompts from the
provided email. You will receive an email
with an activation link that will be good for
72 hours. Once you click the activation link,
you will be prompted to fill out your informa
-
tion and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your
profile and demo the remote services.
2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by selecting
Edit Profile on your Owner’s Site.
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5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be
updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in your
vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated online
on your Owner’s Site. Log in to your Owner’s
Site then select Edit Profile to edit your
personal information. Make your edits and
click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for certain
Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad). 9.
What happens when my subscription comes
up for renewal? If you have added a credit card
to your account information, your subscription
will be automatically renewed for a term length
in accordance with the service plan that you
have selected at the then current subscription
rate and on every renewal date thereafter,
unless you cancel your subscription by calling
SiriusXM Guardian™ Care. If you have not
added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you
that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror or overhead console.
12. How do I update my credit card information?
Login to your Owner’s Site, and select Edit
Profile, then select SiriusXM Guardian™
Payment Account. 13.
How do I find out how much longer I have on
my subscription? Contact SiriusXM Guardian™
Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of notifi -
cation.
14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided
from the date of cancellation for annual plans
or longer. Please see the Uconnect and
SiriusXM Guardian™ Terms & Conditions for
refunds related to billing plans of other lengths
and other circumstances.
15. Can I cancel a subscription before it expires?
Yes. If you have an annual subscription, your
subscription will be canceled the day you
cancel. If you have a monthly subscription,
your subscription will be canceled on the last
day of the month in which you choose to
cancel.

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