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Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call
877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983 Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system.
Only one linked (or paired) mobile phone and one
audio device can be used with the system at a
time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features if your vehicle is
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:
1. Say compound commands like “Call John Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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CALL CONTROLS
The touchscreen allows you to control the following
call features:
Uconnect 3 With 5-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
Uconnect 3 With 5-inch Display
1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer Button
2 — Caller ID Box
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MULTIMEDIA241
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to 160
characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS
Uconnect 3 With 5-inch Display
If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
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Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 427.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Úpage 326.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM
Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans -
mission and use of data from your vehicle
Ú page 263.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveu -
connect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
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GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Vehicle Branded App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Vehicle Branded App to your
mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
For customers in the United States, if your
vehicle is not registered at the dealership, you
will have to call the Customer Care call center
from inside your vehicle, or press the in-vehicle
registration button. From there, you will be able
to register your vehicle and add your vehicle’s
VIN to your account.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confir -
mation email will be sent to the provided
email address.
d. Press “Continue Activation” from the confir -
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Vehicle
Branded App and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or www.mopar.ca (Canadian Residents) provides
you with all the information you need, all in one
place. You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can
manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
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NOTE:Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light will turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call. 2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 4G (data) coverage and/or
GPS signals are unavailable or obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
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After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agent.
2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the Siri -
usXM Guardian™ subscriber agreement apply.
See terms of services for complete service
limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle. Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Vehicle
Branded App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Vehicle Branded App
1. Press the desired Remote Command icon on your mobile device.
2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Lock
Press this button to
lock your vehicle.
Vehicle Start Press this button to
start your vehicle.
Horn & Lights Press this button to
sound the horn and activate your lights.
Unlock Press this button to
unlock your vehicle.
Cancel Vehicle Start Press this button to
cancel remote start.
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Using A Remote Command Through Your Owner’s
Site
1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.
NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
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