STARTING AND OPERATING135
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
6-SPEED AUTOMATIC TRANSMISSION —
I
F EQUIPPED
Chassis Cab models may use either the AS66RC or
AS69RC transmission (which are equipped with a
Power Take Off (PTO) access cover on the side of
the transmission case).
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. The gear selector is mounted on the
right side of the steering column. You must press
the brake pedal to move the gear selector out of PARK Ú
page 131. Pull the gear selector toward
you when shifting into REVERSE or PARK, or when
shifting out of PARK.
The electronically-controlled transmission provides
a precise shift schedule. The transmission
electronics are self-calibrating; therefore, the first
few shifts on a new vehicle may be somewhat
abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE shift positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pushing the ERS (“-”/”+”) switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster as
1, 2, 3, etc. Úpage 137. Some models will display
both the selected gear limit, and the actual current
gear, while in ERS mode.
Gear Ranges
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4
23_DPF_OM_EN_USC_t.book Page 135
138STARTING AND OPERATING
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Tapping the ERS “-” switch will activate ERS mode,
display the current gear in the instrument cluster,
and set that gear as the top available gear. Once in
ERS mode, tapping “-” or “+” will change the top
available gear.
Electronic Range Select
To exit ERS mode, simply push and hold the
ERS “+” switch until the gear limit display
disappears from the instrument cluster.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply push and
hold the ERS “-” switch. The transmission will shift
to the range from which the vehicle can best be
slowed down.
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (FIFTH and SIXTH
gears). The transmission will automatically shift into
Overdrive if the following conditions are present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
Vehicle speed is sufficiently high.
The TOW/HAUL switch has not been activated.
The driver is not heavily pressing the acceler -
ator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the
transmission will automatically downshift (for
engine braking) when the throttle is closed and/or
during steady braking maneuvers.
TOW/HAUL Switch
1 — GEAR “+” Switch
2 — GEAR “–” Switch
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.
23_DPF_OM_EN_USC_t.book Page 138
STARTING AND OPERATING139
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine coolant
are warm (usually after 1 to 3 miles (2 to 5 km)
of driving). Because engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting properly when cold; this is normal.
Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently
warm, will demonstrate that the transmission is
able to shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and will
not cause damage to the transmission. The
torque converter will refill within five seconds
after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located in
the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped, it
will take the place of the sixth auxiliary switch.
Connections to the switches are found under the
hood in the connectors attached to the auxiliary
Power Distribution Center.
You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
momentary, power source of either battery or
ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to
ignition.
For further information on using the auxiliary
switches, please refer to the Ram Body Builder’s
Guide by accessing
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
and choosing the
appropriate links.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4
23_DPF_OM_EN_USC_t.book Page 139
STARTING AND OPERATING141
This electronically shifted transfer case is designed
to be driven in the two-wheel drive position (2WD)
for normal street and highway conditions on dry
hard surfaced roads. Driving the vehicle in
two-wheel drive will have greater fuel economy
benefits as the front axle is not engaged in
two-wheel drive.
When additional traction is required, the transfer
case 4WD HIGH and 4WD LOW positions can be
used to maximize torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by pushing the
desired position on the four-wheel drive control
switch.
For specific shifting instructions Ú page 144.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW positions
on dry, hard surfaced roads may cause increased
tire wear and damage to the driveline components.
NOTE:The transfer case N (Neutral) button is located in
the center of the four-wheel drive Control Switch
and is pushed by using a ballpoint pen or similar
object. The transfer case N (Neutral) position is to
be used for recreational towing only Ú page 194.Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a
different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the selection, push the current position, wait five
seconds, and retry selection Ú
page 144.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or
illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll which may cause
personal injury or death.4
23_DPF_OM_EN_USC_t.book Page 141
144STARTING AND OPERATING
NOTE:The transfer case N (Neutral) button is located on
the lower left hand corner of the four-wheel drive
Control Switch. The transfer case N (Neutral)
position is to be used for recreational towing only
Úpage 194.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a
different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash. 3. The transfer case
will not shift.NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the
selection, turn the control switch back to the
current position, wait five seconds, and retry
selection Ú page 144.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or
illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components. When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi
-
cator light for the previous position will remain
ON and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
To retry a shift: return the control switch back to
the original position, make certain all shift
requirements have been met, wait five seconds
and try the shift again.WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll, which may cause
personal injury.
23_DPF_OM_EN_USC_t.book Page 144
146STARTING AND OPERATING
4H
Four-Wheel Drive Lock High Range — This range
locks the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú page 194.
4L
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing the
front and rear wheels to rotate at the same speed.
Additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
This transfer case is intended to be driven in the
2H position for normal street and highway
conditions such as dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear
driveshafts together and force the front and rear
wheels to rotate at the same speed. This is
accomplished by simply moving the gear selector
to the desired positions once the appropriate
speed and gear requirements are met
Ú page 144. The 4H and 4L positions are intended for loose,
slippery road surfaces only. Driving in the 4H and
4L positions on dry, hard surfaced roads may
cause increased tire wear and damage to the
driveline components.
The Transfer Case Position Indicator Light in the
instrument cluster will alert the driver that the
vehicle is in four-wheel drive and that the front and
rear driveshafts are locked together. This light will
illuminate when the transfer case is shifted into
either the 4H or 4L position. There is no light for the
2H or N (Neutral) positions on some models.
When operating your vehicle in 4L, the engine
speed is approximately three times that of the
two-wheel drive or 4H positions at a given road
speed. Take care not to overspeed the engine and
do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference will
adversely affect shifting and can cause damage to
the drivetrain.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
NOTE:Delayed shifts out of four-wheel drive may be expe -
rienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold
temperatures.
Shifting Procedure — Manually Shifted
Transfer Case
2H TO 4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in
motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the transfer
case will engage/disengage faster if you
momentarily release the accelerator pedal after
completing the shift. Apply a constant force when
shifting the transfer case lever.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear drive shafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
23_DPF_OM_EN_USC_t.book Page 146
STARTING AND OPERATING147
2H OR 4H TO 4L
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detri -
mental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h),
shift the transmission into NEUTRAL. While the
vehicle is coasting at 2 to 3 mph (3 to 5 km/h),
shift the transfer case lever firmly to the desired
position. Do not pause in transfer case Neutral.
NOTE:
Pausing in transfer case N (Neutral) in vehicles
equipped with an automatic transmission may
require shutting the engine OFF to avoid gear
clash while completing the shift. If difficulty
occurs, shift the transmission into Neutral, hold
your foot on the brake, and turn the engine OFF.
Complete the range shift to the desired position.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating teeth not being prop -
erly aligned. Several attempts may be required for
teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4L with the vehicle moving
faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The Transfer Case Position Indicator Light in the
instrument cluster is used to alert the driver that
the front axle is fully engaged and all four wheels
are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between the
traction characteristics of the surface under the
right and left rear wheels. During normal driving
and cornering, the limited-slip unit performs
similarly to a conventional differential. On slippery
surfaces, however, the differential delivers more of
the driving effort to the rear wheel having the
better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application of
the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be necessary
to gain maximum traction. Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear wheels
to spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION —
IF EQUIPPED
This vehicle when equipped with PTO Prep and the
AS66RC/AS69RC automatic 6-speed, will allow for
an aftermarket upfit with a transmission driven
PTO. The customer will have the ability to operate
the PTO in either a “stationary”, “mobile” or
“remote” mode. The vehicles will be factory set to
the “stationary” mode. To select a different mode,
or to change any other PTO setting, you will need to
enter the commercial vehicle menu on the
instrument cluster screen. Details of the PTO
selection modes and further PTO information is
available at the Ram Truck Body Builder’s web site:
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground.
You could lose control of the vehicle.
4
23_DPF_OM_EN_USC_t.book Page 147
STARTING AND OPERATING149
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the instrument
cluster display will illuminate. To turn the system
off, push the on/off button a second time. The
cruise indicator light will turn off. The system
should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on.
When the vehicle has reached the desired speed,
push the SET (+) or SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (+) or
SET (-) button.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can increase the set
speed by pushing the SET (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+) , or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust in 5 mph incre -
ments until the button is released. The new set
speed is reflected in the instrument cluster
display.
Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set speed
will continue to adjust in 10 km/h increments
until the button is released. The new set speed is
reflected in the instrument cluster display.
NOTE:When you override and push the SET (+) or SET (-)
button, the new set speed will be the current speed
of the vehicle.
1 — SET (+)/Accel
2 — CANC/Cancel
3 — SET (-)/Decel
4 — On/Off
5 — RES/Resume
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always ensure the system is off when
you are not using it.4
23_DPF_OM_EN_USC_t.book Page 149