2023 RAM CHASSIS CAB automatic transmission

STARTING AND OPERATING139
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine coolant
are warm (usually after 1 to 3 miles (2 to 5 km)
of driving). Because engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting properly when cold; this is normal.
Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently
warm, will demonstrate that the transmission is
able to shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and will
not cause damage to the transmission. The
torque converter will refill within five seconds
after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located in
the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped, it
will take the place of the sixth auxiliary switch.
Connections to the switches are found under the
hood in the connectors attached to the auxiliary
Power Distribution Center.
You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
momentary, power source of either battery or
ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to
ignition.
For further information on using the auxiliary
switches, please refer to the Ram Body Builder’s
Guide by accessing
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
and choosing the
appropriate links.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4

23_DPF_OM_EN_USC_t.book Page 139

STARTING AND OPERATING147
2H OR 4H TO 4L
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detri -
mental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h),
shift the transmission into NEUTRAL. While the
vehicle is coasting at 2 to 3 mph (3 to 5 km/h),
shift the transfer case lever firmly to the desired
position. Do not pause in transfer case Neutral.
NOTE:
Pausing in transfer case N (Neutral) in vehicles
equipped with an automatic transmission may
require shutting the engine OFF to avoid gear
clash while completing the shift. If difficulty
occurs, shift the transmission into Neutral, hold
your foot on the brake, and turn the engine OFF.
Complete the range shift to the desired position.

Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating teeth not being prop -
erly aligned. Several attempts may be required for
teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4L with the vehicle moving
faster than 2 to 3 mph (3 to 5 km/h).

Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The Transfer Case Position Indicator Light in the
instrument cluster is used to alert the driver that
the front axle is fully engaged and all four wheels
are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between the
traction characteristics of the surface under the
right and left rear wheels. During normal driving
and cornering, the limited-slip unit performs
similarly to a conventional differential. On slippery
surfaces, however, the differential delivers more of
the driving effort to the rear wheel having the
better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application of
the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be necessary
to gain maximum traction. Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear wheels
to spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION —
IF EQUIPPED
This vehicle when equipped with PTO Prep and the
AS66RC/AS69RC automatic 6-speed, will allow for
an aftermarket upfit with a transmission driven
PTO. The customer will have the ability to operate
the PTO in either a “stationary”, “mobile” or
“remote” mode. The vehicles will be factory set to
the “stationary” mode. To select a different mode,
or to change any other PTO setting, you will need to
enter the commercial vehicle menu on the
instrument cluster screen. Details of the PTO
selection modes and further PTO information is
available at the Ram Truck Body Builder’s web site:
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground.
You could lose control of the vehicle.
4

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150STARTING AND OPERATING
To Accelerate For Passing
While the Cruise Control is set, press the
accelerator to pass as you would normally. When
the pedal is released, the vehicle will return to the
set speed.
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A tap on the brake pedal, pushing the CANC
(cancel) button, or normal brake pressure while
slowing the vehicle will deactivate the Cruise
Control system without erasing the set speed from
memory.
The following conditions will also deactivate the
Cruise Control system without erasing the set
speed from memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button or placing the ignition in
the OFF position, erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently Ú page 149.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes a
radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or acceleration (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you.
Always be aware of the feature selected
Ú page 427.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

23_DPF_OM_EN_USC_t.book Page 150

152STARTING AND OPERATING
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the display will read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read “ACC
Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:You cannot engage ACC under the following condi -
tions:
When in 4WD Low
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speeds
When there is a stationary vehicle in front of
your vehicle in close proximity
When Electronic Stability Control (ESC) Full Off
mode is active
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will show “Adaptive
Cruise Control (ACC) Off.”
To Set A Desired ACC Speed
When the vehicle reaches the speed desired, push
the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used without
ACC enabled. To change between the different
modes, push the ACC on/off button which turns
the ACC and the Fixed Speed Cruise Control off.
Pushing the Fixed Speed Cruise Control on/off
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.

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192STARTING AND OPERATING
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission

The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat build-up.
This action will also provide better engine braking.
6-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades at
low speeds (20 mph [32 km/h] or below), holding
your vehicle in FIRST gear (using the ERS shift
control) can help to avoid transmission
overheating.

If you regularly tow a trailer for more than 45 minutes
of continuous operation, then change the automatic
transmission fluid and filter(s) as specified for "police,
taxi, fleet, or frequent trailer towing."
Ú
page 344.

NOTE:Check the automatic transmission fluid level
before towing (6-speed automatic only).
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a factory
installed option. These packages include
components necessary to equip your vehicle with a
snowplow.
NOTE:Before installation of a snowplow it is highly recom -
mended that the owner/installer obtain and follow
the recommendations contained within the current
Body Builder’s Guide. See an authorized dealer, installer or snowplow manufacturer for this infor
-
mation. There are unique electrical systems that
must be connected to properly ensure operator
safety and prevent overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and proper
fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for exces -
sive wear. The cutting edge should be ¼ to ½
inches (6 cm to 1.2 cm) above ground in snow
plowing position.
Check that snowplow lighting is connected and
functioning properly.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

23_DPF_OM_EN_USC_t.book Page 192

STARTING AND OPERATING193
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body
Builder’s Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow
system, all aftermarket accessories, driver,
passengers, options, and cargo, must not exceed
either the Gross Vehicle Weight Rating (GVWR) or
Gross Axle Weight Rating (GAWR). These weights
are specified on the Safety Compliance
Certification Label on the driver's side door
opening.
NOTE:Detach the snowplow when transporting
passengers.
Vehicle front end wheel alignment was set to
specifications at the factory without consideration
for the weight of the plow. Front end toe-in should
be checked and reset if necessary at the beginning
and end of the snowplow season. This will help
prevent uneven tire wear. The blade should be lowered whenever the vehicle
is parked.
Maintain and operate your vehicle and snowplow
equipment following the recommendations
provided by the specific snowplow manufacturer.
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade completely
and position it as low as road or surface conditions
permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping
distance and allow adequate passing clearance.
OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating speed.
The operator should be familiar with the area and
surface to be cleaned. Reduce speed and use
extreme caution when plowing unfamiliar areas or
under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in accordance
with the plow manufacturer's instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4WD LOW when
plowing small or congested areas where speeds
are not likely to exceed 15 mph (24 km/h). At
higher speeds operate in 4WD HIGH.
Vehicles with automatic transmissions should
use 4WD LOW when plowing deep or heavy
snow for extended periods of time to avoid
transmission overheating.
Do not shift the transmission unless the engine
has returned to idle and wheels have stopped.
Make a practice of stepping on the brake pedal
while shifting the transmission.
4

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194STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Towing Condition Wheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See InstructionsAutomatic transmission in PARK
Transfer case in N (Neutral)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

23_DPF_OM_EN_USC_t.book Page 194

STARTING AND OPERATING195
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral) for
recreational towing. Automatic transmissions must
be shifted into PARK for recreational towing. Refer
to the following for the proper transfer case N
(Neutral) shifting procedure for your vehicle.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission, causing
damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive vehicle.
Towing with only one set of wheels on the
ground (front or rear) will cause severe trans -
mission and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
Before recreational towing, the transfer case
must be in N (Neutral). To be certain the
transfer case is fully in N (Neutral), perform
the procedure outlined under “Shifting Into N
(Neutral)”. Internal transmission damage will
result, if the transfer case is not in N (Neutral)
during towing.
The transmission must be placed in PARK for
recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
CAUTION!
4

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