2023 RAM CHASSIS CAB service

302SAFETY
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags — If Equipped
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners — If Equipped
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu
-
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
ORC will determine whether to have the Enhanced
Accident Response System perform the following
functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor
(if equipped).
Flash hazard lights as long as the battery has
power.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.

23_DPF_OM_EN_USC_t.book Page 302

304SAFETY
Event Data Recorder (EDR)

This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds or
less. The EDR in this vehicle is designed to record
such data as:

How various systems in your vehicle were oper -
ating;
Whether or not the driver and passenger safety
belts were buckled/fastened;
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
How fast the vehicle was traveling. These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi
-
tions and no personal data (e.g., name, gender,
age, and crash location) are recorded. However,
other parties, such as law enforcement, could
combine the EDR data with the type of personally
identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to the
vehicle or the EDR.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

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SAFETY305
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at
all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and you
can be prosecuted for ignoring it.
Children 12 years or younger should ride properly
buckled up in a rear seat, if available. According to
crash statistics, children are safer when properly
restrained in the rear seats rather than in the front. There are different sizes and types of restraints for
children from newborn size to the child almost
large enough for an adult safety belt. Always check
the child seat Owner’s Manual to make sure you
have the correct seat for your child. Carefully read
and follow all the instructions and warnings in the
child restraint Owner’s Manual and on all the
labels attached to the child restraint.
Before buying any restraint system, make sure that
it has a label certifying that it meets all applicable
Safety Standards. You should also make sure that
you can install it in the vehicle where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
WARNING!
In a collision, an unrestrained child can become
a projectile inside the vehicle. The force required
to hold even an infant on your lap could become
so great that you could not hold the child, no
matter how strong you are. The child and others
could be badly injured or killed. Any child riding
in your vehicle should be in a proper restraint for
the child’s size.6

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322SAFETY
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown about
and possibly injured, or injure a passenger during
panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that are
secured by seat belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communications
cannot be assured. Third parties may unlawfully
intercept information and private communications
without your consent. For further information, refer
to “Data Collection & Privacy” in your Uconnect
Owner’s Manual Supplement or “Onboard
Diagnostic System (OBD II) Cybersecurity”
Úpage 111.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically, checking
for cuts, frays, and loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding seat belt or retractor
conditions, take your vehicle to an authorized FCA
dealer or authorized FCA Certified Collision Care
Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first placed in
ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer
as soon as possible. After the bulb check, this light
will illuminate with a single chime when a fault with
the Air Bag System has been detected. It will stay
on until the fault is removed. If the light comes on
intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately
Ú page 288.
Defroster
Check operation by selecting the defrost mode and
place the blower control on high speed. You should
be able to feel the air directed against the
windshield. See an authorized dealer for service if
your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with the
operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot
slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems are
breached. It may be possible that vehicle
systems, including safety related systems, could
be impaired or a loss of vehicle control could
occur that may result in an accident involving
serious injury or death.

23_DPF_OM_EN_USC_t.book Page 322

326IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
If equipped, the overhead console may contain an
ASSIST and a SOS button. Depending on the
vehicles trim level, the overhead consoles may
vary.

Assist And SOS Buttons Assist And SOS Buttons

NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 427.
The SOS and ASSIST buttons will only function if
you are connected to an operable 4G (data)
network, which comes as a built in feature.
Other services will only be operable if your Siri -
usXM Guardian™ or Ram Connect service is
active and you are connected to an operable 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™ (if equipped).
Vehicle Customer Care – Total support for all
other vehicle issues.
Ram Connect Customer Care (if equipped) –
Total support for Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

23_DPF_OM_EN_USC_t.book Page 326

IN CASE OF EMERGENCY327
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the overhead console or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
overhead console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle. 4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
7

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328IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located within the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network conges -
tion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT OR RAM CONNECT
FEATURES, APPS AND SERVICES, AMONG
OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.

23_DPF_OM_EN_USC_t.book Page 328

IN CASE OF EMERGENCY329
(Continued)
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment. Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
4500/5500 MODELS
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or
knowledgeable service personnel with the appro
-
priate heavy duty equipment, like a tire service
company.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack. If
you need to get under a raised vehicle, take it to
a service center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
7

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