2023 RAM 1500 phone

CUSTOMER ASSISTANCE399
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
10

23_DT_OM_EN_USC_t.book Page 399

CUSTOMER ASSISTANCE401
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
10

23_DT_OM_EN_USC_t.book Page 401

402CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004 Make sure to include the following:

Date of Sale (mm/dd/yy)
 Vehicle Identification Number (17 Character ID located
on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

23_DT_OM_EN_USC_t.book Page 402

403
INDEX
AAccessory Drive Belt Inspection .................................. 346
Adaptive Cruise Control (ACC)
(Cruise Control) ................................................... 143
, 145
Adding Engine Coolant (Antifreeze) ............................ 350
Adding Fuel................................................................... 171
Additives, Fuel .............................................................. 393
Adjust Down...........................................................................32
Forward ...................................................................... 32
Rearward ....................................................................32
Up................................................................................ 32
Adjustable Pedals ...........................................................38
Advance Phone Connectivity ....................................... 235
Air Bag Air Bag Operation.................................................... 290
Air Bag Warning Light .................................... 288
, 291
Enhanced Accident Response ...................... 297, 332
Event Data Recorder (EDR).................................... 332 Front Air Bag ........................................................... 291
If Deployment Occurs ............................................. 297
Knee Impact Bolsters ............................................. 294
Maintaining Your Air Bag System .......................... 298
Maintenance ........................................................... 298
Redundant Air Bag Warning Light ......................... 289
Transporting Pets.................................................... 311
Air Bag Light ...............................................108
, 288, 311
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 342
Air Conditioner Maintenance ...................................... 344
Air Conditioner Refrigerant .......................................... 344
Air Conditioner System ................................................ 344 Air Conditioning........................................................ 54
, 56
Air Conditioning Filter ............................................59, 344
Air Conditioning System ................................................. 59
Air Conditioning, Operating Tips .................................... 59
Air Filter ............................................................... 342
, 344
Air Pressure Tires.......................................................................... 377
Air Suspension .................................................... 134
, 137
Alarm Panic........................................................................... 17
Security Alarm...................................................23
, 110
Alterations/Modifications Vehicle........................................................................ 11
Antifreeze (Engine Coolant) ............................... 350
, 395
Disposal ...................................................................351
Anti-Lock Brake System (ABS) ..................................... 262
Anti-Lock Warning Light................................................ 110
Assist, Hill Start ............................................................. 266
Audio Settings ............................................................... 224
Audio Systems (Radio) ................................................. 191
Auto Down Power Windows............................................ 70
Automatic Door Locks .................................................... 27 Automatic Headlights ..................................................... 48Automatic High Beams ................................................... 47
Automatic Tailgate Release ........................................... 75
Automatic Temperature Control (ATC) .......................... 59
Automatic Transmission ..................................... 125
, 353
Adding Fluid ............................................................. 353
Fluid And Filter Change ...........................................353
Fluid Change ............................................................353 Fluid Level Check ....................................................353 Fluid Type .......................................................353
, 397
Special Additives ..................................................... 353
Automatic Transmission Limp Home Mode ............... 128
AutoPark ....................................................................... 119
AUX Camera .................................................................. 168
Auxiliary Driving Systems ............................................. 269
Axle Fluid.............................................................. 353
, 397
Axle Locker System ...................................................... 140
Axle Lubrication ............................................................ 353
BBack-Up Camera........................................................... 163
Battery..................................................................108, 340
Charging System Light ............................................ 108
Keyless Key Fob Replacement................................. 17
Battery Saver Feature .................................................... 50
Bed Divider ..................................................................... 84 Bed Extender .................................................................. 84
Bed Step ......................................................................... 78
Bedliner......................................................................... 389
Belts, Seat..................................................................... 311
Blind Spot Monitoring .................................................. 269
Bluetooth Connecting To A Particular Mobile Phone Or Audio Device After Pairing ................................. 231
Body Builders Guide..........................................................9
Body Mechanism Lubrication ...................................... 347
Bodywork ...................................................................... 388
B-Pillar Location ........................................................... 374
Brake Assist System..................................................... 263
Brake Control System .................................................. 263
11

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404
Brake Fluid .......................................................... 352, 397
Brake System ...................................................... 352, 392
Fluid Check.............................................................. 352
Master Cylinder ....................................................... 352
Parking .................................................................... 122
Warning Light .......................................................... 108
Brake/Transmission Interlock..................................... 125
Bulb Replacement ....................................................... 365
Bulbs, Light.......................................................... 313
, 365
CCamera ......................................................................... 163
Camera, AUX................................................................. 168
Camera, Rear ............................................................... 163
Camera, Surround View ............................................... 165
Camera, Trailer 360..................................................... 168
Capacities, Fuel............................................................ 395
Caps, Filler Oil (Engine) .............................................................. 337
Radiator (Coolant Pressure)................................... 350
Car Washes .................................................................. 388
Carbon Monoxide Warning .......................................... 313
Care And Maintenance ................................................ 388
Cargo Light ...................................................................... 49
CD.................................................................................. 226
Cellular Phone .............................................................. 252
Center High Mounted Stop Light................................. 369
Center Seat Storage Compartment ...............................60
Chart, Tire Sizing .......................................................... 371
Check Engine Light (Malfunction Indicator Light) ...... 117
Checking Your Vehicle For Safety ............................... 311
Checks, Safety.............................................................. 311
Child Restraint.............................................................. 298 Child Restraints
Booster Seats .......................................................... 301
Child Seat Installation ................................... 306
, 308
How To Stow An unused ALR Seat Belt .................305 Infant And Child Restraints ..................................... 300
Locating The LATCH Anchorages............................ 304
Lower Anchors And Tethers For Children............... 302
Older Children And Child Restraints....................... 300
Seating Positions ..................................................... 301
Clean Air Gasoline ........................................................ 393
Cleaning Wheels .....................................................................383
Climate Control ............................................................... 54 Automatic ................................................................... 54
Manual ....................................................................... 56
Compact Spare Tire ...................................................... 381
Connected Services ................ 236
, 237, 238, 239, 248
Contract, Service .......................................................... 400
Controls ......................................................................... 218
Cooling Pressure Cap (Radiator Cap) ..........................350
Cooling System ............................................................. 349 Adding Coolant (Antifreeze) ....................................350
Coolant Level ................................................. 349
, 351
Cooling Capacity ...................................................... 395
Disposal Of Used Coolant ....................................... 351 Drain, Flush, And Refill............................................349
Inspection ................................................................ 351
Points To Remember............................................... 352
Pressure Cap ...........................................................350
Radiator Cap ............................................................350Selection Of Coolant (Antifreeze) ........ 350
, 395, 396
Corrosion Protection ..................................................... 388
Cruise Control Accel/Decel.............................................................. 144 Cancel ...................................................................... 145
Resume.................................................................... 144
Cruise Control (Speed Control) ........................... 143
, 145
Cruise Light ..........................................................115, 116
Customer Assistance ................................................... 398
Cybersecurity ................................................................ 191
DDaytime Running Lights ................................................. 47 Dealer Service .............................................................. 341
Defroster, Windshield .................................... 54
, 56, 311
Deleting A Phone .......................................................... 231
Diagnostic System, Onboard ....................................... 116
Differential, Limited Slip .............................................. 140
Dimmer Control Switch .................................................. 51
Disable Vehicle Towing ................................................ 330
Disc Drive ...................................................................... 226
Disconnecting ............................................................... 231
Disposal Antifreeze (Engine Coolant) .................................... 351
Disturb........................................................................... 234
Door Ajar .............................................................. 108
, 110
Door Ajar Light ..................................................... 108, 110
Door Locks Automatic .................................................................. 27
Doors ............................................................................... 24
Driver Memory Presets ................................................ 224
Driver’s Seat Back Tilt .................................................... 30
Driving Through Flowing, Rising, Or Shallow Standing Water .................................................. 189
Driving Tips ................................................................... 189
Dual Rear Wheels......................................................... 392

23_DT_OM_EN_USC_t.book Page 404

408 N
Navigation .................................................................... 103
New Vehicle Break-In Period ....................................... 122
OOccupant Restraints .................................................... 282
Octane Rating, Gasoline (Fuel) ................................... 393
Off Road Pages ............................................................ 256 Accessory Gauges................................................... 259
Pitch And Roll .......................................................... 260
Status Bar ............................................................... 257Vehicle Dynamics.................................................... 258
Off-Pavement Driving (Off-Road) ................................. 190
Off-Road Driving (Off-Pavement) ................................. 190
Oil Filter, Change .......................................................... 342
Oil Filter, Selection ....................................................... 342
Oil Life Reset ¹ .............................................................. 101
Oil Pressure Light ......................................................... 109
Oil, Engine............................................................ 341
, 396
Capacity ................................................................... 395
Dipstick.................................................................... 340
Disposal................................................................... 342
Filter......................................................................... 342
Filter Disposal ......................................................... 342 Identification Logo .................................................. 341Materials Added To................................................. 342Pressure Warning Light .......................................... 109Recommendation .......................................... 341
, 395
Synthetic.................................................................. 342
Viscosity................................................................... 395
Onboard Diagnostic System ........................................ 116
Operating Precautions ................................................. 116 Operator Manual
Owner's Manual ....................................................... 401
Outside Rearview Mirrors............................................... 40
Overheating, Engine ..................................................... 327
PPaddle Shifters ............................................................. 129
Paint Care...................................................................... 388
Pair (Link) Uconnect Phone To A Mobile Phone

b
...230
Panic Alarm ..................................................................... 17
Parallel Parking ............................................................. 159
Parking Brake ............................................................... 122
Parking Lights ................................................................. 48
ParkSense Front And Rear......................................................... 152
ParkSense Active Park Assist ...................................... 157
ParkSense System, Rear.............................................. 152
Passive Entry................................................................... 25 Pedals, Adjustable .......................................................... 38
Pedestrian Warning System ......................................... 276
Pets ................................................................................ 311
Phone Mode .................................................................. 228
Pickup Box................................................................ 79
, 81
Pinch Protection.............................................................. 73
Placard, Tire And Loading Information ........................ 374
Power Distribution Center (Fuses)........................... 355
, 360
Door Locks ................................................................. 25
Mirrors ........................................................................ 41
Outlet (Auxiliary Electrical Outlet) ...................... 66
, 67
Seats .......................................................................... 32
Side Steps .................................................................. 25
Sliding Rear Window ................................................. 71
Steering ....................................................................141 Sunroof ...................................................................... 72
Windows .................................................................... 70
Power Seats Down .......................................................................... 32
Forward ...................................................................... 32
Rearward ................................................................... 32
Recline ....................................................................... 32
Tilt .............................................................................. 32
Up ............................................................................... 32
Power Steering ............................................................. 141
Pregnant Women And Seat Belts ................................ 287
Presets .......................................................................... 224
Pressure Washing ........................................................ 341
Pretensioners Seat Belts ................................................................ 287
Profile Settings ............................................................. 193
RRadial Ply Tires ............................................................. 378
Radiator Cap (Coolant Pressure Cap) ................349, 350
Radio Off Road Pages ....................................................... 256Presets ..................................................................... 224Settings.................................................................... 191
Sound Setting .......................................................... 211
Radio Controls .............................................................. 218
Radio Mode .................................................................. 218
Radio Operation ..................................................218
, 252
Radio Remote Controls ................................................ 218
Rain Sensitive Wiper System......................................... 53 RamBox........................................................................... 81
RamBox Safety ............................................................... 83Rear Axle (Differential) ................................................. 353
Rear Cargo Area Utility Rails .......................................... 80

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411
Replacement ........................................................... 380
Rotation ................................................................... 386
Run Flat ................................................................... 378
Safety.............................................................. 370
, 377
Sizes ........................................................................ 371
Snow Tires ............................................................... 381 Spare Tires ..................................................... 381
, 382
Spinning .................................................................. 379
Trailer Towing .......................................................... 179
Tread Wear Indicators ............................................ 379
Types ....................................................................... 380 Wheel Nut Torque ................................................... 392
To Open Hood..................................................................74
Tongue Weight/Trailer Weight ........................... 173
, 176
Tonneau Cover ...................................................... 86, 388
Tonneau Cover Cleaning ............................................. 388
Tow/Haul Mode............................................................ 130
Towing .................................................................. 173
, 330
Disabled Vehicle ..................................................... 330
Guide ....................................................................... 176 Recreational ............................................................ 186
Weight...................................................................... 176
Towing Behind A Motorhome ...................................... 186
Traction ......................................................................... 189
Traction Control............................................................ 268 Trailer Reverse Steering Control..................................177
Trailer Sway Control (TSC) .................................. 173
, 268
Trailer Tire Pressure ..................................................... 280
Trailer Towing ................................................................ 173 Frontal Area ............................................................. 173
Hitches .....................................................................176
Minimum Requirements ......................................... 179
Mirrors ........................................................................ 42
Tips ...........................................................................184 Trailer And Tongue Weight...................................... 176Weight Carrying Hitch.............................................. 173Weight Distributing Hitch ........................................ 174
Wiring ....................................................................... 182
Trailer Towing Guide ..................................................... 176
Trailer Weight ................................................................ 176
Transfer Case ................................................................ 354 Electronically Shifted..................................... 130
, 132
Fluid.......................................................................... 397
Transmission................................................................. 125 Automatic ....................................................... 125
, 353
Fluid.......................................................................... 397 Maintenance............................................................353Shifting .....................................................................124
Transporting Pets ......................................................... 311
Tread Wear Indicators ..................................................379
Tri-Fold Tonneau Cover .................................................. 86 Cleaning ..................................................................... 92
Install.......................................................................... 90
Removal ..................................................................... 87
Turn Signals ........................................ 49
, 115, 366, 368
UUconnect Phone Call Features................................................ 232Things You Should Know About Your Uconnect Phone................................................. 235
Uconnect Settings ................................................... 191
Uconnect (Radio) .......................................................... 191
Uconnect 4C Nav With 12-Inch Display ...................... 191
Uconnect 4C/4C Nav With 8.4-Inch Display............... 191
Uconnect Phone ..................................................229
, 230
Answer Or Ignore An Incoming Call — Call Currently In Progress .................................. 233
Answer Or Ignore An Incoming Call — No Call Currently In Progress ............................ 233
Bluetooth Communication Link.............................. 236
Call Continuation..................................................... 234
Call Controls ............................................................ 233
Call Termination ...................................................... 234
Cancel Command.................................................... 230
Connecting To A Particular Mobile Phone Or Audio Device After Pairing ............................ 231
Help Command ....................................................... 230 Join Calls.................................................................. 234
Making A Phone Or Audio Device A Favorite ......... 231
Making A Second Call While Current Call Is In Progress ......................................................... 234
Managing Your Favorites ........................................ 232 Natural Speech ....................................................... 229Operation ................................................................. 229
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412
Overview .................................................................. 228
Pair (Link) Uconnect Phone To A Mobile Phone ... 230
Phonebook Download ............................................ 232
Place/Retrieve A Call From Hold ........................... 234Power-Up ................................................................. 236
Recent Calls ............................................................ 233
Redial....................................................................... 234To Remove A Favorite............................................. 232
Toggling Between Calls .......................................... 234Touch-Tone Number Entry...................................... 233
Transfer Call To And From Mobile Phone.............. 235Voice Command ...................................................... 235
Uconnect Settings Customer Programmable Features ................ 25
, 192
Passive Entry Programming ...................................... 25
Uconnect System ......................................................... 215
Uniform Tire Quality Grades ........................................ 386
Universal Garage Door Opener (HomeLink®) —
If Equipped

b
................................................................43
Unleaded Gasoline....................................................... 393
Untwisting Procedure, Seat Belt ................................. 285
USB ..................................................................................65
Utility Rails, Rear Cargo Area .........................................80
UV-C Light ........................................................................69
VVehicle Finder ..................................................... 245, 249
Vehicle Health Alert ...................................................... 247
Vehicle Health Report...................................................246
Vehicle Identification Number (VIN) ............................ 392
Vehicle Loading................................................... 172
, 374
Vehicle Maintenance ....................................................341
Vehicle Modifications/Alterations ................................. 11
Vehicle Notifications ..................................................... 247
Vehicle Settings ............................................................191
Vehicle Storage ......................................................59
, 387
Ventilated Seats ............................................................. 34
Voice Command.............................................................. 36
Voice Recognition System (VR) ...................................... 36
WWarranty Information ................................................... 400
Washers, Windshield ................................................... 340
Washing Vehicle ........................................................... 388
Water Driving Through ....................................................... 189
Wheel And Wheel Tire Care ......................................... 383
Wheel And Wheel Tire Trim.......................................... 383
Wi-Fi............................................................................... 245
Wind Buffeting ................................................................ 72
Window Fogging ............................................................. 59
Window Lockout Switch ................................................. 71 Windows.......................................................................... 70 Power ......................................................................... 70
Rear Sliding ............................................................... 71
Reset Auto-Up............................................................ 71
Windshield Defroster ................................................... 311
Windshield Washers ............................................. 52
, 340
Fluid ......................................................................... 340
Windshield Wiper Blades ............................................. 347
Windshield Wipers.......................................................... 52
Wipers Blade Replacement ......................................... 347
Wipers, Rain Sensitive ................................................... 53
Wireless Charging Pad ................................................... 68

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