2023 MAZDA MAZDA ECO mode

▼Aluminum Wheel Maintenance*
A protective coating is provided over
the aluminum wheels. Special care is
needed to protect this coating.
CAUTION
Do not use any detergent other than
mild detergent. Before using any
detergent, verify the ingredients.
Otherwise, the product could discolor
or stain the aluminum wheels.
NOTE
Do not use a wire brush or any
abrasive cleaner, polishing
compound, or solvent on aluminum
wheels. They may damage the
coating.
Always use a sponge or soft cloth to
clean the wheels.
Rinse the wheels thoroughly with
lukewarm or cold water. Also, be
sure to clean the wheels after driving
on dusty or salted roads to help
prevent corrosion.
Avoid washing your vehicle in an
automatic car wash that uses
high-speed or hard brushes.
▼ Plastic Part Maintenance
When cleaning the plastic lenses of
the lights, do not use gasoline,
kerosene, rectified spirit, paint,
thinner, highly acidic detergents, or
strongly alkaline detergents.
Otherwise, these chemical agents
can discolor or damage the surfaces
resulting in a significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
If plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or
battery fluid, it could cause
discoloration, staining, or paint
peeling. Wipe off any such chemical
agents or fluids using a soft cloth
immediately.
High water temperature and high
water pressure car washers are
available depending on the type of
high pressure car washer device. If
the car washer nozzle is put too
close to the vehicle or aimed at one
area for an extended period of time,
it could deform plastic parts or
damage the paint.
Do not use wax containing
compounds (polish). Otherwise, it
could result in paint damage.
In addition, do not use an electrical
or air tool to apply wax. Otherwise,
the frictional heat generated could
result in deformation of plastic parts
or paint damage.
Maintenance and Care
Appearance Care
6-52*Some models.
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▼Upholstery Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked
in a mild detergent (approx. 5%)
diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a
vacuum cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner
or a soft cloth soaked in a mild
detergent (about 5%) diluted with
water.
3. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to
further dry in a well-ventilated,
shaded area. If the leather gets wet
such as from rain, remove the
moisture and dry it as soon as
possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance,
about twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirtGrease or oil, such as hand creamAlcohol, such as in cosmetic or
hair dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car
under direct sunlight for long
periods, shade the interior using
sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality
and coloring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
▼Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft material is used for the
soft pad surface. If the soft pad surface
is rubbed harshly with a dry cloth, it
could result in the surface being
damaged and leaving white scratch
marks.
1. Wipe the soiled area with a soft
cloth soaked in a mild detergent
(approx. 5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
Maintenance and Care
Appearance Care
6-54*Some models.
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▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating.
When cleaning , do not use a hard or
rough-surface cloth, or cleaning
detergent. In addition, if a chemical
solvent gets on the active driving
display, wipe it off immediately. The
dust-proof sheet could be damaged
and the surface coating could be
scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning
the dust-proof sheet is recommended.
▼Panel Maintenance
If a panel becomes soiled, wipe it off
with a soft cloth soaked in clean water
and thoroughly wrung out.
If some areas require further cleaning,
use the following procedure:
1. Wipe the soiled area with a soft
cloth soaked in a mild detergent
(approx. 5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be
scratched easily.
▼Cleaning the Window Interiors
If the windows become covered with
an oily, greasy, or waxy film, clean
them with glass cleaner. Follow the
directions on the container.
CAUTION

Do not scrape or scratch the inside
of the window glass. It could
damage the thermal filaments and
the antenna lines.
 When washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water, gently
wiping the thermal filaments and the
antenna lines.
Use of glass cleaning products could
damage the thermal filaments and
the antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned
with mild soap and water only.
WARNING
Do not use rubber cleaners, such as
tire cleaner or tire shine, when
cleaning rubber floor mats:
Cleaning the rubber floor mats with
rubber cleaning products makes the
floor mats slippery.
This may cause an accident when
depressing the accelerator, brake, or
clutch (Manual transmission) pedal or
when getting in or out of the vehicle.
After removing the floor mats for
cleaning, always reinstall them securely
(page 3-48).
Maintenance and Care
Appearance Care
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▼Brake Override Warning Indication
This message is displayed when the
accelerator pedal and brake pedal are
depressed at the same time while
driving.
Release the accelerator pedal and
depress the brake pedal.
▼Check Engine Indication/Light
If this light illuminates while driving ,
the vehicle may have a problem. It is
important to note the driving
conditions when the light illuminated
and consult an Authorized Mazda
Dealer.
The check engine light may illuminate
in the following cases:
The engine's electrical system has a
problem.
The emission control system has a
problem.
The fuel-filler cap is missing or not
tightened securely.
The fuel tank level being very low or
approaching empty.
If the check engine light remains on, or
it flashes continuously , do not drive at
high speeds and consult an Authorized
Mazda Dealer as soon as possible.
WARNING
If the check engine light turns on, do
not disconnect the battery cables.
If the battery cables are disconnected
and then reconnected, the engine
could be damaged and catch on fire.
▼i-stop Warning Indication/
Warning Light (Amber)*
The light turns
on/flashes
continuously if the system has a
problem.
Have the vehicle inspected by an
Authorized Mazda Dealer.
▼ Automatic Transmission Warning
Indication/Warning Light*
The indication/light illuminates when
the transmission has a problem.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Touch Sensor Inoperable Warning
Beep (With the advanced keyless
function)
A warning beep is activated to notify
the driver that the doors are not locked
when all of the following conditions
are met:
The ignition is switched OFF.All the doors and liftgate are not fully
closed.
The lock is operated 3 times within 5
seconds.
Check the ignition and whether the
doors and liftgate are open or closed,
and then operate the lock again.
▼ Liftgate Door-lock Switch
Inoperable Warning Beep*
When the door-lock switch on the
liftgate is pressed under any of the
following conditions, a warning sound
is activated.
The ignition is switched to a position
other than OFF.
Any door is open.
Make sure that none of the above
conditions are present, and then press
the door-lock switch again.
▼ Key Left-in-luggage
Compartment/Trunk Warning
Beep (With the advanced keyless
function)
If the key is left in the luggage
compartment/trunk with all the doors
locked and the liftgate/trunk lid
closed, a beep will be heard outside
for about 10 second
s to notify the
driver that the key is in the luggage
compartment/trunk. In this case, take
out the key by pressing the electric
liftgate/trunk lid opener and opening
the liftgate/trunk lid. The key taken out
of the luggage compartment/trunk
may not operate because its functions
have been temporarily stopped. To
restore the key's functions, perform
the applicable procedure (page 3-8).
▼ Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage
compartment/trunk are locked using
another key while the key is left in the
cabin, the beep which sounds outside
of the vehicle will be heard for about
10 seconds to notify the driver that the
key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this
method may not operate because its
functions have been temporarily
stopped. To restore the key's functions,
perform the applicable procedure
(page 3-8).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Low Fuel Warning Beep
When the low fuel warning light
flashes, a warning beep is activated
once at the same time.
▼Brake System Warning Beep (With
M Hybrid)
A warning beep is activated if a
problem with the brake system occurs
and the brakes may not work as
intended. Decelerate the vehicle while
checking the safety of the surrounding
area, and park the vehicle in a safe
place. After stopping the vehicle,
contact an Authorized Mazda Dealer.
▼Brake Override Warning Beep
A warning beep is activated when the
accelerator pedal and brake pedal are
depressed at the
same time while
driving. Only depress the brake pedal.
▼ Shift Position Warning Beep
A sound is activated when the push
button start is pressed while the
selector lever is in a position other
than P, and the ignition is switched to
ACC. Check the selector lever
position.
▼
Selector Lever Not In P or N
Reminder Warning Beep (With M
Hybrid)
A warning beep is activated
continuously if the driver's door is
opened with the selector lever in a
position other than the P or N position
when the engine is running. Shift the
selector lever to the P or N position, or
close the driver's door.
▼
i-stop Warning Beep*
If the driver's door is opened while
engine idling is stopped, the warning
sound operates to notify the driver
that engine idling is stopped. It stops
when the driver's door is closed.
▼Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under
the following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
You attempt to start driving the
vehicle while the conditions for
releasing the Electric Parking Brake
(EPB) automatically have not been
met.
▼AUTOHOLD Warning Beep
Warning light flashes/message is
displayed and beep sound is activated
simultaneously for about 5 seconds
when using AUTOHOLD function or
when AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is
activated simultaneously, have your
vehicle inspected at an Authorized
Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
effectively
resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional Office
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional Office address
and phone numbers are shown (page
8-8).
▼
STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satisfied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle
Identification Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
8-6
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▼Regional Offices
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA INC.
WESTERN REGION
5011 275 STREET
LANGLEY, BRITISH COLUMBIAV4W 0A8
(778) 369-2100
1 (800) 663-0908 ALBERTA,
BRITISH COLUMBIA, MANITOBA,
SASKATCHEWAN, YUKON
MAZDA CANADA INC.
CENTRAL REGION
55 VOGELL ROAD, RICHMOND HILL,
ONTARIO, L4B 3K5 1 (800) 263-4680 ONTARIO,
NEW BRUNSWICK, NOVA SCOTIA,
PRINCE EDWARD IS- LAND,
NEWFOUNDLAND
MAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE- BEC
H9R 5A5
(514) 694-6390 QUEBEC
Customer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-11.

Please help us by providing the
following information:

1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
8-8
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