Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40 daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that needs to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBreviews the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE a Division of BBB NationalPrograms, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
For additional information, refer to the BetterBusiness Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM -
CANADA
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Autounlock.......................................................88Autounlock Requirements..................................88Switching Autounlock On and Off....................88What Is Autounlock..............................................88
Autowipers.......................................................114Adjusting the Sensitivity of the RainSensor.................................................................115Autowipers Settings.............................................114What Are Autowipers..........................................114
B
BatterySee: Changing the 12V Battery.......................424
Blind Spot Assist...........................................304Blind Spot Assist Indicators.............................305Blind Spot Assist Limitations...........................304How Does Blind Spot Assist Work.................304What Is Blind Spot Assist..................................304
Blind Spot Assist with TrailerCoverage.....................................................306Blind Spot Assist with Trailer CoverageIndicators..........................................................307Blind Spot Assist with Trailer CoverageLimitations.......................................................306How Does Blind Spot Assist with TrailerCoverage Work..............................................306
What Is Blind Spot Assist with TrailerCoverage.........................................................306
Blind Spot Information System...................311Blind Spot Information System –Troubleshooting..............................................316Blind Spot Information System With TrailerCoverage..........................................................313
Blind Spot Information SystemIndicators......................................................315Blind Spot Information SystemLimitations.....................................................311Blind Spot Information SystemPrecautions...................................................311Blind Spot Information SystemRequirements..............................................312Blind Spot Information System –Troubleshooting..........................................316Blind Spot Information System – InformationMessages..........................................................316
Blind Spot Information System With TrailerCoverage......................................................313Blind Spot Information System With TrailerCoverage Limitations.....................................313Selecting a Trailer................................................315Setting a Trailer Length......................................314What Is Blind Spot Information System withTrailer Coverage..............................................313
Bluetooth®........................................................511
Body Control Module Fuse Box...............408Accessing the Body Control Module FuseBox.....................................................................408Identifying the Fuses in the Body ControlModule Fuse Box...........................................409Locating the Body Control Module FuseBox.....................................................................408
Bonnet LockSee: Opening and Closing the Hood.............414
Booster Seats..................................................48Brake Fluid Specification...........................233Brake Over Accelerator..............................232Brake Precautions........................................232Brakes.............................................................232Anti-Lock Braking System................................232Brakes – Troubleshooting................................233
Brakes – Troubleshooting..........................233Brakes – Frequently Asked Questions.........234Brakes – Warning Lamps.................................233
Breaking-In.....................................................384
C
Calculating Payload.....................................338Calculating the Load Limit..........................338Canceling the Set Speed...........................276Capacities and Specifications...................467
634
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMIndex