Rear jacking point1.Position the jack at the jacking pointindicator arrow closest to the flat tirelocation. Assemble the jack driveextension to the lug wrench as shownand use it to turn the jack drive clockwiseto raise the vehicle until the flat tire iscompletely off the ground.
2.Remove the lug nuts with the lug wrench.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward.
3.Reinstall the lug nuts until the wheel issnug against the hub. Do not fully tightenthe lug nuts until the wheel has beenlowered.
4.Completely lower the vehicle by turningthe jack drive counterclockwise.
5.Remove the jack and fully tighten the lugnuts in the order shown. See Wheel Nuts(page 465).
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Stowing the Flat or Spare Tire
1.Lay the tire on the ground, near the rearof the vehicle, with the valve stem sidefacing up.
2.Slide the wheel partially under thevehicle and install the retainer throughthe wheel center. You may have toremove the wheel center cap prior topushing the retainer through the centerof the wheel. To remove the center cap,press it off with the jack tool from theinner side of the wheel. Pull on the cableto align the components at the end of thecable.
3.Using the swivel wrench, insert it throughthe access hole behind the third row seatand engage the winch.
4.Turn the swivel wrench clockwise untilthe tire is raised to its stowed positionunderneath the vehicle. The wrenchbecomes harder to turn and the sparetire winch ratchets or slips when the tireis raised to maximum tightness. A clickingsound can be heard from the winchindicating that the tire is properly stowed.
5.Carefully place all tools back into the toolkit bag.
6.Reinstall the tool kit bag on the jack andtighten the straps.
7.Reinstall the jack properly on the bracketand secure with the wing nut.
8.Close the access hole with the rubberplug.
9.If the vehicle has an access panel,reinstall.
10.Unblock the wheel.
WHEEL NUTS
WARNING: When you install a wheel,always remove any corrosion, dirt orforeign materials present on the mountingsurfaces of the wheel or the surface of thewheel hub, brake drum or brake disc thatcontacts the wheel. Make sure to secureany fasteners that attach the rotor to thehub so they do not interfere with themounting surfaces of the wheel. Installingwheels without correct metal-to-metalcontact at the wheel mounting surfacescan cause the wheel nuts to loosen andthe wheel to come off while your vehicleis in motion, resulting in loss of vehiclecontrol, personal injury or death.
lb.ft (Nm)1Bolt Size
150 lb.ft (204 Nm)M14 x 1.5
1 Torque specifications are for nut and boltthreads free of dirt and rust. Use only ourrecommended replacement wheel nuts andor wheel bolts.
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Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or to aplace where the network signal is notobstructed.
What can I do if I am close to a Wi-Firouter but the network signal strengthis weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Fi router.
•If your vehicle has metallic tinting on thewindows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting on thewindows and the windshield, open thewindows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
Why can I not see a network I expectto see in the list of available networks?
•The network is hidden. Make the networkvisible and try again, or manually add anetwork in the Wi-Fi settings menu.
•Some network security types are notsupported, for example, WEP.
Why do software downloads take toolong?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or to aplace where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
Why does the software not updatewhen the system seems to connect toa Wi-Fi network and the signal strengthis excellent?
•No software update is available at thistime.
•Select automatic updates option in thesettings menu to enable automaticsoftware update or contact an authorizeddealer.
•There could be a connection problem.Test the network using another device.
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Tone Settings
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Tone Settings.
4.Press the arrows or slider bar to adjustthe settings.
Speed Compensated Volume
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Speed Compensated Volume.
4.Press a setting.
Occupancy Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Occupancy Mode.
4.Press a setting.
Sound Mode (If Equipped)
1.Press Settings on the touchscreen.
2.Press Sound Settings.
3.Press Sound Mode.
4.Press a setting.
SETTING THE CLOCK AND DATE
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Set the time.
Note:The AM and PM options are notavailable if 24-hour mode is on.
Switching Automatic Time Updates Onand Off
1.Press Settings on the touchscreen.
2.Press Clock Settings.
3.Switch Auto Time Update on or off.
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FMstation, the weaker the signal and the weakerthe reception.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with thereception.
When you pass a ground-based broadcastrepeating tower, a stronger signal mayovertake a weaker one and result in theaudio system muting.
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Recommended ActionPotential EffectsError Message
Your subscription does not include access tothe listed content. You may need to upgradeyour subscription. Navigate to Subscriptionunder the Satellite Radio Settings menu. If youhave an active subscription which includesthe listed channel or content and you see thiserror, you may need to refresh your radio. Torefresh your SiriusXM radio, visit www.siri-usxm.com/refresh in the US, or www.siri-usxm.ca/refresh in Canada.You may need to provide your SiriusXM Radioidentification number. See Locating theSatellite Radio Identification Number (page491).
Cannot listen to selected content. Contentmay appear grayed out and some featuresmay be disabled.
Upgrade to Listen
Content is not available in your location orSiriusXM is unable to determine your location.Tuning to a different channel may resolve theissue.
Audio may mute. Not available in your locationor Unable to determine your location may bedisplayed.
Location Restricted Content
The Block Explicit Content filter is turned on.Navigate to Listener Settings under the Satel-lite Radio Settings menu to access the BlockExplicit Content filter. Navigate to ListenerSettings. See Satellite Radio Settings (page492).
Audio may mute. Radio may tune to a differentchannel.Channel Blocked
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HOW DO PERSONAL PROFILES
WORK
This feature allows you to create multiplepersonal profiles enabling users topersonalize vehicle’s settings such as seatsand mirrors, as well as non-positional settingslike radio, navigation, driver assist systemsettings. Positional settings are saved byholding a memory seat button.Non-positional settings are saved youchange a setting while a profile is active. Youcan create one profile for each presetmemory seat button along with a guestprofile.
Recalling and Changing a Profile
You can recall a profile using thetouchscreen or the preset button youselected when you created your profile. Youcan also link a remote control and a mobiledevice to your profile, which are used torecall it.
ENABLING OR DISABLING
PERSONAL PROFILES
When you switch on the Personal Profilesfeature:
•Unlocking a door with a remote controlor mobile device that is not linked to adriver profile does not change the activeprofile, but remains in the last knownprofile. It does not change the positionalsettings.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting does not change theactive profile, but remains in the lastknown profile. It does not change thepositional settings.
•Pressing a memory seat button that isnot linked to a driver profile but is savedto a preset setting does not change theactive profile, but remains in the lastknown profile. It recalls the positionalsettings that you saved to that memoryseat button.
When you switch off a Personal Profilesfeature:
•Unlocking a door with a remote controlor mobile device does not recall anynon-positional settings but still recallspositional settings from the driver profilewhich the remote control or mobiledevice is linked to.
•Pressing a memory seat button that isnot linked to a driver profile or saved toa preset setting does not change thepositional or non-positional settings.
•Pressing a memory seat button that islinked to a driver profile or has saved toa preset setting recalls the positionalsettings that you saved to that memoryseat button.
CREATING A PERSONAL PROFILE
Use the touchscreen to create a personalprofile.
1.Switch the vehicle on and leave thevehicle in park (P).
2.Select the Personal Profiles button underSettings.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updates on,set a recurring update schedule and connectyour vehicle to Wi-Fi. Updates could takelonger when not connected to Wi-Fi or couldnot download at all. See Connecting theVehicle to a Wi-Fi Network (page 482). SeeConnecting the Vehicle to a Wi-Fi Network(page 482).
Your vehicle may be able to receive drivablesoftware updates, non-drivable softwareupdates or both. Drivable software updateshappen during normal vehicle usage andrequire limited input from you. You arenotified on your touchscreen and connecteddevice prior to a non-drivable update.
Most updates complete in less than 30minutes, although some updates could takeup to a few hours. Check your touchscreenor connected device for the most accurateestimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen and onyour connected device. See SoftwareUpdate Indicators (page 521).
Vehicle Software Update Requirements
Non-drivable software updates do not installif any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software Update Limitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicle unlessyou have a key blade.
•You can open the doors using themechanical latch if child locks are noton.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlock orstart your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE SETTINGS
To access the Software Updates menu:
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WHAT IS LINCOLN PROTECT
Protect yourself from the rising cost ofvehicle repairs with the Lincoln Protectextended service plan.
Lincoln Protect Extended Service Plans(United States Only)
Lincoln Protect means peace of mind. It isthe extended service plan backed by Lincoln,and provides more protection beyond theNew Vehicle Limited Warranty coverage.When you visit your Lincoln Dealer, insist ongenuine Lincoln Protect extended serviceplans.
Lincoln Protect Extended Service Plan CanQuickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Lincoln Protectextended service plan. With Lincoln Protect,you minimize your risk for unexpected repairbills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our most comprehensivecoverage. With over 1,000 coveredcomponents, this plan is so complete itis probably easier to list what is notcovered.
2.ExtraCARE - Covers 113 components, andincludes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Lincoln Protect extended service plans arehonored by all authorized Lincoln dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Lincoln orFord dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and field service actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jumpstarts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage and other transportation.
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