To change the contact sharing status:
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Contact List.
4.Enable or disable sharing for each phone.
Note:You can share contacts from morethan one phone at a time.
Note:If a contact list is not shared,hands-free calling does not work via Alexa.
Things to Try
Learn more about what you can do withAlexa by browsing the things to try.
1.Press Settings on the touchscreen.
2.Press Amazon Alexa.
3.Press Things to Try.
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APP PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
APP REQUIREMENTS
When you start an app through the systemfor the first time, you could be asked to grantcertain permissions. You can review andchange the permissions that you havegranted at any time when your vehicle is notmoving. We recommend that you check yourdata plan before using your apps through
the system. Using them could result inadditional charges. We also recommend thatyou check the app provider's terms andconditions and privacy policy before usingtheir app. Make sure that you have an activeaccount for apps that you want to usethrough the system. Some apps will workwith no setup. Others require you toconfigure some personal settings before youcan use them.
ACCESSING APPS
Select the apps option on thefeature bar.
ENABLING APPS ON AN IOS
DEVICE
Select the apps option on thefeature bar.
1.Select Mobile Apps Help.
2.Follow the instructions to pair andconnect your device via Bluetooth® orwith a USB cable.
3.Start the apps on your device that youwant to use.
4.Select the app that you want to use onthe touchscreen.
Note:Some apps may run through AppleCarPlay if it is enabled.
Note:Closing an app on your device willclose it on the touchscreen.
Note:For troubleshooting assistance selectMobile Apps List under Mobile Apps Help.
ENABLING APPS ON AN ANDROID
DEVICE
Select the apps option on thefeature bar.
1.Select Mobile Apps Help.
2.Follow the instructions to pair andconnect your device via Bluetooth® orwith a USB cable.
3.Start the apps on your device that youwant to use.
4.Select Find Mobile Apps.
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1.Press Settings on the touchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
Switching Automatic Updates On andOff
Your vehicle may come with AutomaticUpdates switched on. To make sure yourvehicle always has the latest software, whichcould include security or otherenhancements, we do not recommendswitching Automatic Updates off.
Note:Software updates require approval todownload or install with Automatic Updatesswitched off.
Scheduling and Installing SoftwareUpdates
Scheduling Software Updates
From the Software Updates menu:
1.Press Schedule Updates.
2.Select the days and time for updates.
3.Press Save.
The more days that updates are scheduled,the more frequently your vehicle installs newupdates. We recommend selecting a timeyou normally do not need your vehicle, suchas overnight.
Some updates require your vehicle to beswitched off.
Note:The schedule you set is recurring. IfAutomatic Updates is on, every time anon-drivable update is available, it installson this schedule unless you change it. Youare notified on your touchscreen andconnected device prior to a non-drivableupdate, with an option to reschedule it.
Installing Software Updates
Using the Status Bar
1.Press a Software Update indicator onyour touchscreen when it appears.
2.Follow the instructions on thetouchscreen.
Using the Touchscreen
From the Software Updates menu:
1.Press Update Details.
2.Press Update Now.
Viewing Software Update Details
From the Software Updates menu:
1.Press Update Details.
SOFTWARE UPDATE INDICATORS
You can press the indicators in the status barwhen they appear for more information.
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There are several Lincoln Protect extendedservice plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase a Lincoln Protectextended service plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect extended service plancoverage.
This information is subject to change. Formore information, visit your local Lincoln ofCanada dealer or www.LincolnCanada.comto find the Lincoln Protect extended serviceplan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle when yousell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
It is important that you have your vehicleserviced at the proper times. These intervalsserve two purposes: first is to maintain thereliability of your vehicle and the second isto keep the cost of owning your vehicledown.
It is your responsibility to have all scheduledmaintenance performed and to make surethat the materials used meet thespecifications identified in this owner'smanual. See Capacities and Specifications(page 408).
Failure to perform scheduled maintenanceand regularly inspect your vehicle may resultin vehicle damage not covered by the vehicleWarranty.
Why Maintain Your Vehicle at YourDealership?
Our Genuine Replacement Parts
Dealerships stock our parts and ourauthorized branded remanufacturedreplacement parts. These parts meet orexceed our specifications. Parts installed atyour dealership carry a nationwide 24-monthor unlimited mile (kilometer) parts and laborlimited warranty.
If you do not use our authorized parts, theymay not meet our specifications and couldaffect emissions compliance.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improved reliability,durability and resale value. To maintain theproper performance of your vehicle and itsemission control systems, make sure youhave scheduled maintenance performed atthe designated intervals.
Your vehicle comes with the IntelligentOil-Life Monitor system, a message appearsin the instrument cluster display at the properoil change interval. This interval may be upto one year or 10,000 mi (16,000 km), hybridvehicles could exceed 10,000 mi (16,000 km).
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure to reset the Intelligent Oil-Life Monitorafter each oil change. See Resetting theIntelligent Oil Life Monitor (page 348).
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If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval at sixmonths or 5,000 mi (8,000 km) from yourlast oil change. Never exceed one year or10,000 mi (16,000 km) between oil changeintervals.
You can drive your vehicle in such a way thatmay lead to higher oil consumption includingextended time at high engine speeds, highloads, engine braking, hard corneringmaneuvers, track and off-road usage. Underthese conditions, oil consumption ofapproximately 1 quart per 500 miles (1 literper 800 km) is possible. Check the engineoil level at every refueling and adjust tomaintain proper levels to avoid enginedamage.
You can also drive your vehicle in such a waythat dilutes and increases the level of oil byfrequent short trips that do not allow theengine to get to operating temperature,extended idling and low speed driving forlong periods of time.
It is important to rely upon your dealershipto properly diagnose and repair your vehicle.
We strongly recommend only using ourgenuine or our authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
We do not recommend using chemicals oradditives not approved by us as part of yourvehicle’s normal maintenance. Please consultyour warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. Have discoloredfluids that also show signs of overheating orforeign material contamination checkedimmediately.
Make sure to change the vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using ourapproved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections.
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Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
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Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40 daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that needs to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBreviews the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE a Division of BBB NationalPrograms, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
For additional information, refer to the BetterBusiness Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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