2023 LINCOLN NAUTILUS phone

•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetooth®enabled and compatible cell phone toSYNC.
•A connected Bluetooth® enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth® enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
This device complies with Part 15 of the FCCRules and with Industry Canadalicense-exempt RSS standard(s). Operationis subject to the following two conditions: (1)This device may not cause harmfulinterference, and (2) This device must acceptany interference received, includinginterference that may cause undesiredoperation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles and rearof vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 90).
Lock
Press the button to lock all doors.See Unlocking and Locking theDoors Using the Remote Control(page 90).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page 154).
Liftgate (If Equipped)
Press the button to open or closethe liftgate. See Opening theLiftgate (page 101).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 77).
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WHAT IS PHONE AS A KEY
Lincoln Phone As A Key Video Link
Phone as a key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone as akey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create a new account or sign in to anexisting account on the Lincoln Way app.
3.Add the vehicle identification number toyour account and follow the prompts inthe Lincoln Way app to complete theSync Connect Authorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the Lincoln Way app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup start passcodewith you in case of an emergency.
Resetting Phone as a Key
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Phone as a Key Reset.
6.Confirm you would like to continue witherasing all phone as a key, keys andbackup start passcodes.
7.Press Continue.
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8.Confirm you are aware you arede-authorizing all authorized users andLincoln Way Connect settings.
9.Press Continue.
USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in yourvehicle.
1.Press Settings on the touchscreen.
2.Press Valet Mode.
3.Enter a four digit code to lock thetouchscreen.
4.Re-enter the same four digit code tocomplete enabling valet mode.
Disabling Valet Mode
1.Press Exit Valet Mode.
2.Enter your four digit code to disable valetmode and unlock your touchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcode completelyset up before using valet mode. SeeProgramming Your Phone (page 81).
Note:If your vehicle detects a remotecontrol, the system defaults to classic valetmode.
1.Press Settings on the touchscreen.
2.Press Valet Mode.
Note:If the system detects a valid phone asa key, a valet passcode displays in both thetouchscreen and mobile app.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode on the touchscreen.Once validated, a valet passcode displayson the touchscreen.
3.Provide the valet the first five digits of thevalet passcode to enter on the keylessentry keypad to unlock your vehicle.
4.Provide the valet the eight-digit valetpasscode to enter on the touchscreen tostart and drive your vehicle.
Disabling Valet Mode
1.Press Exit Valet Mode.
Note:If the system detects an authorizedphone as a key, valet mode disables.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode. Once validated, valetmode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key activeon at least one phone to use the previouslycreated backup start passcode. SeeProgramming Your Phone (page 81).
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1.Press the brake pedal and the pushbutton ignition switch. If the system doesnot detect a valid phone as a key orremote control, a message appears onthe touchscreen and the system promptsyou for your backup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button ignition switch again.
2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your backup startpasscode, press Enter within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts you tostart your vehicle.
5.Press the brake pedal and the pushbutton ignition switch within 20 secondsto start the vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has phoneas a key?
•The touchscreen shows the phone as akey reset option.
•A control button appears on the homescreen of the Lincoln Way app if you haveregistered your vehicle through theLincoln Way app.
What happens if I cannot unlock thevehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the Lincoln Way app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to press theremote unlock button in the Lincoln Wayapp. If the phone is not connected or theremote unlock button does not work inthe Lincoln Way app, attempt to forceclose and restart the app.
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Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 82).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 82).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page81).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 81).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keys can beactivated with these restricted modes.
Any keys that remain unprogrammed arereferred to as administrator keys or adminkeys. They can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information by usingthe information display to determine:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle traveledwith a MyKey.
Note:Switch the vehicle on to use thesystem.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin key arepresent, the vehicle will recognize the adminkey when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt reminder. You cannot disablethis feature. The audio system will mutewhen the driver and front-seat passengerseatbelts are not fastened.
•Early low fuel or charge. The low-fuel orlow charge warning activates earlier,giving the MyKey user more time to refuelor recharge.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput when the vehicle is in any gearother than park (P), or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if available on your vehicle.
Note:If a phone is connected using AppleCarPlay or Android Auto when driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. If the vehicle comes withsatellite radio, the adult content is notrestricted.
Note:The audio system may not mute witha basic AM/FM radio.
Note:You may be able to turn the lanedeparture warning feature off, but thefeature will automatically re-activate withevery new key cycle.
Configurable Settings
With an admin key, you can configure certainMyKey settings when you first create aMyKey and before you restart the vehicle.You can also change the settings afterwardwith an admin key.
Note:Available vehicle features will appearin your information display, providing youwith choices to switch them on or off, or toselect a more specific setting.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issues withthe remote control frequencies.
•The remote control is too close to metalobjects or electronic devices, for examplekeys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlocking functionallowing you to unlock only the driver doorwhen you touch the unlock sensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function so thatonly the driver door unlocks, you can unlockall of the other doors from inside your vehicleusing the power door lock control. You canunlock individual doors by pulling the interiordoor handles on those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With the remote control within 3 ft (1 m) ofyour vehicle, touch the unlock sensor on theback of the door handle for a brief periodand then pull on the door handle to unlock,being careful not to touch the lock sensor atthe same time or pull on the door handle tooquickly. The system requires a brief delay toauthenticate the remote control.
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