Page 369 of 681

The fuel pump shutoff stops the flow of fuel
to the engine in the event of a moderate to
severe crash. Not every impact causes a
shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps
1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your vehicle.
3. Remove your foot from the brake pedal
and press START/STOP to switch off
your vehicle.4. You can attempt to start the vehicle by
pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps
1 through 4.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
WARNING: Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush immediately
with water for a minimum of 15 minutes and
get prompt medical attention. If acid is
swallowed, call a physician immediately.
WARNING: Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatic
transmission vehicle.
Note:Attempting to push-start a vehicle with
an automatic transmission may cause
transmission damage.
Note:Use only a 12-volt supply to start your
vehicle.
366
Roadside Emergencies
Page 374 of 681

If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure. If
you tow your vehicle incorrectly, or by any
other means, vehicle damage may occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment.
We recommend towing a rear-wheel drive
vehicle with the rear wheels on a tow dolly
when towing your vehicle from the front
using wheel lift equipment. This prevents
damage to the transmission.We recommend towing a rear-wheel drive
vehicle with the front wheels on a tow dolly
when towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the front fascia.
371
Roadside Emergencies
Page 387 of 681
Protected Component Fuse Rating Fuse or Relay Number
Fuel pump. 30A 4
Powertrain control module keep alive power. 5A 5
Powertrain control module power. 20A 6
Canister vent solenoid. 20A 7
Evaporative leak control module.
Exhaust gas heat recovery.
Tank pressure control valve.
Refueling valve.
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Canister purge valve.
Cooling fan relay coil. 20A 8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Fuel flap door.
Engine coolant bypass valve.
Active grille shutters.
Ignition coils. 20A 9
384
Fuses
Page 388 of 681
Protected Component Fuse Rating Fuse or Relay Number
Front blower motor relay. 40A 13
Transmission oil pump. 15A 14
A/C compressor variable clutch.
Engine mounts.
Auxiliary pumps.
Windshield and rear window washer pump relay power. 15A 16
Charge status indicator. 5A 17
Starter motor. 30A 18
Headlamp leveling motors. 10A 21
Adaptive headlamps.
Electric power assisted steering module. 10A 22
Anti-lock brake system module with integrated park brake. 10A 23
Powertrain control module. 10A 24
Hybrid powertrain control module.
Air quality sensor. 10A 25
Particulate matter sensor.
360 degree camera with park aid.
Rear view camera.
Blind spot information system.
Adaptive cruise control module.
385
Fuses
Page 389 of 681
Protected Component Fuse Rating Fuse or Relay Number
Transmission control module. 15A 26
Anti-lock brake system valves with integrated park brake. 40A 28
Anti-lock brake system pump with integrated park brake. 60A 29
Driver seat module. 30A 30
Passenger seat module. 30A 31
Not used (spare). 20A 32
Rear cargo area power point. 20A 33
Main console bin power point. 20A 34
Not used (spare). 20A 35
Power inverter. 40A 36
Climate controlled seat module. 30A 38
Power liftgate module. 30A 41
Trailer brake control module. 30A 42
Body control module. 60A 43
Brake on and off switch. 10A 44
Battery charger control module. 15A 46
386
Fuses
Page 393 of 681
Protected Component Fuse Rating Fuse or Relay Number
Battery electronic control module. 15A 146
Left-hand headlamp module. 30A 148
Right-hand headlamp module. 30A 149
Not used (spare). 40A 150
Transmission control module. 25A 155
DC/DC converter. 15A 159
Not used (spare). 10A 160
Low voltage service disconnect. 20A 168
Coolant pump. 10A 169
Traction battery coolant pump. 10A 170
Pedestrian sounder.
Center console blower. 10A 177
Note: Spare fuse amperage may vary.
Passenger Compartment Fuse Panel
The fuse panel is under the instrument panel
to the left of the steering column.Note:It may be easier to access the fuse
panel if you remove the finish trim piece.
390
Fuses
Page 401 of 681

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running.1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E263274
1. Open the left-hand front door.
2. Fully pull the hood release lever and let
it completely retract.
398
Maintenance
Page 411 of 681

If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Stop your vehicle as soon as it is safe to
do so. Fully apply the parking brake, shift
into park (P) or neutral (N).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the
engine and continue.AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 579).
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, if the
transmission slips, shifts slowly or if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
408
Maintenance