3. Insert the fuel pump nozzle up to the first
notch on the nozzle A. Keep the fuel
pump nozzle resting on the fuel tank filler
pipe.
E139203
A
B
4. Hold the fuel pump nozzle in position B
when refueling. Holding the fuel pump
nozzle in position A can affect the flow
of fuel and shut off the fuel pump nozzle
before the fuel tank is full.
5. Operate the fuel pump nozzle within the
area shown.
E190819081
6. When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.Do not attempt to start the engine if you have
filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage that
the vehicle Warranty may not cover. See your
authorized dealer immediately.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully close,
a message could appear in the information
display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to
do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
228
Fuel and Refueling
GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to follow this
instruction could result in serious personal
injury or death.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:The high-voltage battery does not
require regular service maintenance.
CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustrations below to identify the
charger, and the instructions for use with the
specific type charger.
Charging Solution One (If Equipped)
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Do not use the
dual-voltage charging cord in commercial
garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
238
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)
AUTOMATIC TRANSMISSION
WARNING: Apply the parking brake
and make sure your vehicle is in park (P).
Power the vehicle off and remove the keys
or remote control whenever you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note:You cannot shift out of park (P) unless
the intelligent access key is inside your
vehicle.
Understanding Your Transmission
Selector Positions
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center stack below the touchscreen.
E247220E247E247E24E247E247E247E24E24E22E2E22E2E2E2424E247E247E247E24447247247E2472E247E247E247E24E2247E247E247E247E22222222202202220220220222202022220220220
Park. P
Reverse. R
Neutral. N
Drive. D
The instrument cluster displays the current
position.Note:The position could illuminate on the
transmission selector.
Park (P)
With the transmission in park (P), your vehicle
locks the transmission and prevents the
wheels from turning. Always come to a
complete stop before putting your vehicle
into and out of park (P). An audible tone
sounds once you select park (P).
When you switch the ignition off, your vehicle
shifts into park (P). If you switch the ignition
off while your vehicle is moving, the
transmission first shifts into neutral (N) until
it reaches a speed less than 3 mph (5 km/h)
and then shifts into park (P).
The electric parking brake could apply when
you shift to park (P) without the brake pedal
fully pressed. The electric parking brake
applies when you shift to park (P) on large
slopes. The electric parking brake releases
with the drive away release function, or
manually as described in the Releasing the
Electric Parking Brake section. See Electric
Parking Brake (page 272).
259
Transmission
Note:A warning tone sounds if you open the
driver door and you have not shifted the
transmission selector to park (P).
Reverse (R)
With the transmission selector in reverse (R),
your vehicle moves backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the transmission selector in neutral (N),
you can start your vehicle and it is free to
roll. Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness. Shift
the transmission selector to drive (D) to allow
your vehicle to move forward and shift
through the forward gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input.Automatic Return to Park
Your vehicle shifts into park (P) when your
vehicle is stationary and any of the following
occur:
• You switch the vehicle off.
• You open the driver door with your
seatbelt unlatched.
• You unlatch the driver seatbelt when the
driver door is open.
Note:Do not use automatic return to park
(P) when your vehicle is moving, except in
an emergency.
Automatic return to park (P) may not work if
the door ajar switch is malfunctioning.See an authorized dealer if any of the
following occur:
• Door ajar indicator does not illuminate
with the driver door open.
• Door ajar indicator illuminates with the
driver door closed.
• Transmission not in park message
appears with the driver door closed, after
you shift out of park (P). You unlatch the
driver seatbelt when the driver door is
open.
Stay in Neutral Mode
This mode keeps your vehicle in neutral (N)
when you switch your vehicle off. Use this
mode at an automatic car wash if you exit
your vehicle, or switch your vehicle off.
Note:Automatic return to park (P) is delayed
when your vehicle is in this mode.
Your vehicle could shift to park (P) after 30
minutes, or when the vehicle battery charge
level is low. Prolonged use of this mode can
cause the vehicle battery to run out of
charge.
260
Transmission
Do not tow your vehicle in this mode. Failure
to follow these instructions could result in
vehicle damage not covered by the vehicle
warranty.
Entering Temporary Neutral Mode
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:An instructional message appears.
5. Press the neutral (N) button.
Note:A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note:Your vehicle is free to roll.
7. Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Note:The neutral (N) indicator on the
transmission selector may flash in this mode.
Exiting Temporary Neutral Mode
1. Press the brake pedal.2. Shift into park (P), or power your vehicle
on and shift into drive (D) or reverse (R).
Manually Shifting Gears
The instrument cluster displays the current
gear. The current gear flashes when your
vehicle cannot shift into the requested gear.
Your vehicle will not shift if the requested
gear raises or lowers the engine speed
beyond the limit.
Your vehicle could shift when you fully press
the accelerator or brake pedal.
Note:Prolonged driving with high engine
speed could cause vehicle damage not
covered by vehicle warranty.
Note:Drive modes could affect when the
vehicle shifts into the requested gear.
E144821
Manually Shifting Gears in Drive (D)
Use this feature to temporarily change gear.
Note:We recommend using this feature for
engine braking or driving on hilly or
mountainous roads.
• Pull any paddle to switch the feature on.
• Pull the right (+) paddle to upshift.
• Pull the left (-) paddle to downshift.
• Hold the + paddle for a few seconds to
switch the feature off.
Note:The feature switches off after a short
period of time if neither paddle is pulled.
Manual Park Release
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, apply the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate.
261
Transmission
WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
WARNING: Do not drive your vehicle
until you verify that the stoplamps are
working.
Use the manual park release to move your
transmission from the park (P) position in the
event of an electrical malfunction or
emergency.Activating the Manual Park Release CableE294326
1. Apply the parking brake. See Electric
Parking Brake (page 272).
Note:If the vehicle battery is dead, for
example, no electrical power is available,
you could require an external power source
to apply the parking brake.
2. Using a flat head screwdriver 4.7 in
(120 mm), carefully open the access cover
under the arm rest console.
3. Turn the vehicle ignition on without
starting the vehicle. Press the push to
start button without pressing the brake.4. Once in the driver seat, fully apply the
brake pedal and hold. Do not release.
5. Insert a screwdriver fully into the Manual
Park Release lever slot, pull the Manual
Park Release lever toward the rear until
the detent in the slot pops up against the
screwdriver. Allow 0.3 in (7 mm) of full
upward travel of the detent, which locks
in the park override mode, and you can
remove the screwdriver. If done correctly,
a message on the instrument cluster
displays Park Not Available, Transmission
Not in Park or Shift System Fault.
E297270E297E297E297E297E2972972972979797797777E297E297E292977297E297972972222222272727022702702702270272702702270270270
262
Transmission
Note:A screwdriver tool longer than 4.7 in
(120 mm) could hit the underside of the
armrest console before you achieve full
travel of the detent.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake (page
272).
7. Your vehicle remains in neutral (N) for
emergency towing purposes.
8. Switch off the ignition.
9. Once it is safe to do so, and there is no
risk of your vehicle rolling, disconnect
the negative, black, battery cable from
the battery.
Returning Your Vehicle to Normal Mode
1. Once it is safe to do so, reconnect the
negative, black, battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake (page 272).
Note: If the vehicle battery is dead, you
could require an external power source to
apply the parking brake.3. Fully apply the brake pedal and hold, do
not release.
4. Insert the screwdriver fully into the
Manual Park Release lever slot. Push the
tool downwards. The system detent
releases and the Manual Park Release
lever moves forward, allowing the vehicle
to go back into the park (P) position.
Remove the screwdriver.
5. Install the access cover.
6. With your foot fully applied on the brake
pedal, start your vehicle. Confirm that
your vehicle is in the park (P) position and
that the instrument cluster indicates park
(P).
7. If the instrument cluster does not display
the park (P) position or there is a
message stating Park Not Available,
Transmission Not In Park or Shift System
Fault, apply the parking brake before
exiting your vehicle. Contact an
authorized dealer.If Your Vehicle Gets Stuck in Mud or
Snow
If your vehicle gets stuck in the mud or snow,
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note:Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note:Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat.
263
Transmission
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the area.
To maintain steering and braking control of
your vehicle, you must have all four wheels
on the ground and they must be rolling, not
sliding or spinning.
Driving in Special Conditions With All-
Wheel Drive (AWD)
Note:Use of the AWD system in slippery,
deep snow and sand drive modes on dry
surfaces could produce some vibration and
driveline bind up and, or excessive tire wear,
as the intent of these drive modes are for
slippery and loose surfaces.
Note:You can use AWD vehicles for driving
on sand, snow, mud and rough roads and
have operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.Basic Operating Principles in Special
Conditions
• Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.If Your Vehicle Goes Off the Edge of the
Pavement
• If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle back
onto the pavement only after reducing
your speed. Do not turn the steering
wheel too sharply while returning to the
road surface.
• It could be safer to stay on the apron or
shoulder of the road and slow down
gradually before returning to the
pavement. You could lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often could be less risky to strike small
objects, such as highway reflectors, with
minor damage to your vehicle rather than
attempt a sudden return to the pavement
which could cause the vehicle to slide
sideways out of control or rollover.
Remember, your safety and the safety of
others should be your primary concern.
266
All-Wheel Drive (If Equipped)