
Protect yourself from the rising cost of
vehicle repairs with a Lincoln Protect
Extended Service Plan.
Lincoln Protect Extended Service Plans
- United States Only
Lincoln Protect means peace of mind. It is
the extended service plan backed by Lincoln,
and provides more protection beyond the
New Vehicle Limited Warranty coverage.
When you visit your Lincoln Dealer, insist on
genuine Lincoln Protect extended service
plans.
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs.Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’s
probably easier to list what’s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Lincoln Protect extended service plans are
honored by all authorized Lincoln dealers in
the United States, Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer for
service, we will give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
576
Lincoln Protect

There are several Lincoln Protect extended
service plans available in various time,
distance and deductible combinations. Each
plan is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Protect
extended service plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln dealers.
Note:Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Protect extended service plan
coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.LincolnCanada.com
to find the Lincoln Protect extended service
plan that is right for you.
578
Lincoln Protect

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
1
Normal
7,500–10,000 mi (12,000–16,000 km)Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000–7,500 mi (8,000–12,000 km)Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi (4,800–8,000 km)Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed the 1 year maximum oil change interval. Remaining
oil life can be accessed through the information display. See Information Displays (page 136).
584
Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information display and perform services listed in the Normal
Scheduled Maintenance chart. As required
Inspect front axle. Inspect frequently, service
as required
Inspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under Exceptions.
Replace spark plugs. Every 60,000 mi
(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information display and perform services listed in the Normal
Scheduled Maintenance chart. As required
Replace cabin air filter. Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs. Every 60,000 mi
(96,000 km)
588
Scheduled Maintenance

Engine Oil Dipstick.......................................401
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV)..............460
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV).............................461
Entertainment.................................................521
Environment.....................................................23
EPB
See: Electric Parking Brake..............................272
Essential Towing Checks............................357
Event Data.........................................................19
Export Unique Options...................................16
Exterior Mirrors..............................................122
F
Fastening the Seatbelts................................47
Flat Tire
See: Changing a Road Wheel..........................451
Floor Mats......................................................362
Fog Lamps - Front
See: Front Fog Lamps.........................................113
Front Fog Lamps............................................113
Front Parking Aid.........................................288
Front Passenger Sensing System..............58Front Wiper Blades
See: Changing the Front Wiper Blades - Vehicles
With: Heated Wiper Blades..........................419
See: Changing the Front Wiper Blades - Vehicles
Without: Heated Wiper Blades....................418
Fuel and Refueling.......................................223
Fuel Consumption........................................233
Fuel Filler Funnel Location........................224
Fuel Filter.........................................................418
Fuel Quality....................................................224
Fuel Shutoff...................................................365
Fuses...............................................................382
Fuse Specification Chart............................382
G
Garage Door Opener...................................195
Garage Door Opener Introduction...........195
Garage Door Opener Precautions and
Frequencies.................................................195
Gauges.............................................................128
Gearbox
See: Transmission..............................................259
General Information on Radio
Frequencies..................................................68
General Maintenance Information...........579
Getting Assistance Outside the U.S. and
Canada..........................................................377Getting the Services You Need.................373
Global Opening and Closing......................122
H
Hazard Flashers............................................365
Headlamp Adjusting
See: Adjusting the Headlamps........................416
Headlamp Exit Delay.....................................113
Headrest
See: Head Restraints..........................................177
Head Restraints..............................................177
Heated Exterior Mirrors................................171
Heated Rear Window....................................171
Heated Seats...................................................191
Heated Steering Wheel...............................106
Heating
See: Climate Control..........................................165
High Voltage Battery...................................238General Information...........................................238
Hill Descent Control....................................284
Hill Descent Control Indicator...................285
Hill Start Assist..............................................274
Hints on Controlling the Interior
Climate..........................................................168
Hints on Driving With Anti-Lock
Brakes...........................................................272
670
Index

Tire Pressure Monitoring System
Sensors..............................................................621
Wireless Accessory Charging Module..........627
Rear Occupant Alert System Audible
Warnings.......................................................194
Rear Occupant Alert System
Indicators......................................................194
Rear Occupant Alert System
Limitations....................................................193
Rear Occupant Alert System
Precautions..................................................193
Rear Occupant Alert System......................193
Rear Parking Aid...........................................286
Rear Passenger Climate Controls -
Vehicles With: Quadruple Zone
Automatic Temperature Control.............169
Rear Passenger Climate Controls -
Vehicles With: Triple Zone Automatic
Temperature Control..................................170
Rear Seats.......................................................187
Rear Under Floor Storage..........................346
Rear View Camera.......................................297
Rear View Camera
See: Rear View Camera....................................297
Rear Window Wiper and Washers............109
Rear Wiper Blades
See: Changing the Rear Wiper Blades..........419
Recommended Towing Weights..............356Reduced Engine Performance...................361
Refreshing the Interior Air...........................174
Automatically Refreshing the Interior Air.......174
Manually Refreshing the Interior Air...............174
Refueling - Excluding: Hybrid Electric
Vehicle (HEV)..............................................226
Refueling - Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................229
Remote Control...............................................69
Remote Start...................................................172
Repairing Minor Paint Damage.................427
Replacement Parts Recommendation........14
Replacing a Lost Key or Remote
Control.............................................................73
Replacing the Cabin Air Filter.....................173
Reporting Safety Defects (Canada
Only)..............................................................380
Reporting Safety Defects (U.S. Only)......380
Resuming the Set Speed...........................304
Reverse Braking Assist Indicators...........278
Reverse Braking Assist Precautions........277
Reverse Braking Assist...............................277
Reverse Braking Assist –
Troubleshooting.............................................279
Reverse Braking Assist –
Troubleshooting.........................................279
Reverse Braking Assist – Frequently Asked
Questions........................................................280Reverse Braking Assist – Information
Messages.........................................................279
Roadside Assistance...................................364
Roadside Emergencies...............................364
Rollover Warning...........................................591
Roof Racks and Load Carriers...................347
Running-In
See: Breaking-In..................................................361
Running Out of Fuel....................................225
S
Safety Canopy™................................................61
Safety Precautions.......................................223
Satellite Radio...............................................502
Scheduled Maintenance............................579
Seatbelt Extensions.......................................53
Seatbelt Height Adjustment.........................49
Seatbelt Reminder..........................................50
Seatbelts...........................................................46
Principle of Operation..........................................46
Seatbelt Warning Lamp and Indicator
Chime..............................................................49
Seats.................................................................176
Security.............................................................99
Selecting a Drive Mode..............................343
Service Data......................................................19
Settings Data...................................................20
673
Index

Settings...........................................................555
Setting the Adaptive Cruise Control
Gap..................................................................311
Setting the Adaptive Cruise Control
Speed............................................................310
Setting the Cruise Control Speed............303
Setting the Hill Descent Speed................284
Side Airbags.....................................................60
Side Sensing System..................................290
Sitting in the Correct Position....................176
Snow Chains
See: Using Snow Chains..................................445
Soft Closing Door............................................91
Spare Wheel
See: Changing a Road Wheel..........................451
Special Notices................................................15
Special Operating Conditions Scheduled
Maintenance...............................................587
Speed Control
See: Cruise Control............................................303
Speed Sign Recognition.............................335
Stability Control............................................282
Principle of Operation.......................................282
Starting a Gasoline Engine........................206
Starting a Hybrid Electric Vehicle
System...........................................................210
Starting and Stopping the Engine...........205
General Information..........................................205
Steering...........................................................336
Steering Wheel..............................................102
Storage Compartments..............................204
Sunroof
See: Moonroof.....................................................125
Sun Visors.......................................................125
Supplementary Restraints System.............55
Principle of Operation.........................................55
Switching Adaptive Cruise Control On and
Off..................................................................309
Switching Automatic High Beam Control
On and Off.....................................................119
Switching Cruise Control On and
Off..................................................................303
Switching From Adaptive Cruise Control
to Cruise Control.........................................313
Switching Hill Descent Control On and
Off..................................................................284
Switching Intelligent Mode On and
Off...................................................................315
Switching Lane Centering On and
Off...................................................................314
Switching Rear Occupant Alert System On
and Off...........................................................194
Switching Reverse Braking Assist On and
Off..................................................................278
Symbols Glossary.............................................11SYNC™ 3..........................................................507
General Information...........................................507
SYNC™ 3 Troubleshooting..........................557
T
Technical SpecificationsSee: Capacities and Specifications...............460
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)..........................375
Tire Care.........................................................432
Tire Pressure Monitoring System.............447
Tires
See: Wheels and Tires......................................430
Towing a Trailer.............................................354
Towing the Vehicle on Four Wheels.......359
Towing.............................................................354
Traction Control.............................................281
Principle of Operation........................................281
Trailer Sway Control....................................355
Transmission..................................................259
Transporting the Vehicle............................370
U
Under Hood Overview...............................400
Unique Driving Characteristics..................215
USB Port.........................................................505
674
Index