
Potential Causes Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 79).
· The key or remote control used to start the vehicle does not have
admin privileges. I cannot clear the MyKeys.
· You do not have any MyKeys created. See Creating a MyKey (page
79).
· Purchase a new key or remote control from your authorized dealer. I lost the only admin key.
· Program a spare remote control. You may need to see your author-
ized dealer. See Starting a Gasoline Engine (page 206). I lost a remote control.
· The MyKey user is not using the MyKey. MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
82
MyKey™

LOCKING AND UNLOCKING
Your vehicle has an intelligent electronically
controlled door system that is in constant
communication with overall vehicle systems.
When you lock your vehicle using either the
lock switch on each door interior trim panel,
the keyless entry keypad or the lock sensor
on each exterior door trim panel, the exterior
door handle switches do not release the
doors. This helps secure your vehicle and
prevent unauthorized entry. Also, when your
vehicle reaches a speed greater than 12 mph
(20 km/h), the exterior door handle switches
do not release the doors.
If the airbags deploy or the fuel pump shutoff
switch activates, all interior and exterior
unlock switches do not unlock your door for
six seconds. This helps secure the doors in
the event of a crash. After six seconds, all
switches reset and you can open the doors
using the interior and exterior unlatch
switches.
Door Lock Indicator
An LED on each door lock switch illuminates
when you lock the doors. It remains on for
2 to 5 seconds after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the door lock switches and the interior
luggage compartment release switch do not
operate after 20 seconds. To restore
function to these switches, you must unlock
your vehicle with the remote control or
keyless entry keypad, or switch the ignition
on.
Activating Intelligent Access
The intelligent access key must be within 3 ft
(1 m) of the door or luggage compartment
you intend to lock or unlock.At a Door
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83
Doors and Locks

Locking and Unlocking the Doors from
Inside
E295772
Unlock. A
Lock. B
Locking the Doors
Press the lock switch on the door interior trim
panel. The doors can no longer be released
using the exterior door handle switches and
the luggage compartment locks.Unlocking the Doors
Press the unlock switch on the door interior
trim panel. The doors can then be released
using the exterior door handle switches.
Locking the Doors from the Luggage
Compartment
E295295959209592095920
On the left-hand side of the liftgate, press
the lock switch. The doors can no longer be
opened using the exterior door handle
switches and the luggage compartment
locks.
Emergency Locking
Each door has a backup power system which
allows the door to function if your vehicle
has no power. The system has a limited
number of operations before the power is
depleted and turns off. When the system
turns off, the door remains open and
unlatched and does not close.
If your vehicle has no power and the backup
power system is turned off, you can close
and secure your vehicle by manually
resetting each door latch using a key in the
position shown.
86
Doors and Locks

E316247E316247316247316247
Left-Hand Side
Turn clockwise to reset the latch.
Right-Hand Side
Turn counterclockwise to reset the latch.When you have reset the latch, you are then
able to fully close and latch the door.
Note:You cannot open the door again until
the vehicle battery is fully charged and
operational.
Unlatching the Driver Door with the
Key Blade
If your vehicle has no power and the backup
power system is turned off, you can manually
unlatch the driver door using a key in the
position shown.
E295771
1. Remove the key blade from the remote
control.
2. Insert the key blade into the lock cylinder.
3. Turn the key clockwise to unlatch the
driver door.
Note:All other doors remain locked.
87
Doors and Locks

E261582
Use the control on the side of the steering
column to adjust the position.
To adjust:
• Tilt: Press the top or bottom of the
control.
• Telescope: Press the front or rear of the
control.
End of Travel Position
The steering column stops just short of the
end of the column travel to prevent damage
to the steering column. A new stopping
position sets if it encounters an object when
tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the
motion of the steering column.
2. Press and hold the steering column
control until the steering column stops
moving.
3. Press the steering column control again.
Note:The steering column may begin to
move again.
4. When the steering column stops,
continue holding the control for a few
seconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next time
you tilt or telescope the steering column, it
stops just short of the end of the column
travel.
Memory Feature
You can save and recall the steering column
position with the memory function. See
Memory Function (page 184).
Pressing the adjustment control during a
memory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch the
ignition off. Switch the ignition on to return
the system to its previous settings. You can
switch this feature on or off through the
touchscreen. See Settings (page 555).
Note: If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note:Depending on your vehicle, the column
may move up and in.
103
Steering Wheel

POWER WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not let
them play with the power windows. Failure
to follow this instruction could result in
personal injury.
WARNING: When closing the power
windows, verify they are free of obstruction
and make sure that children and pets are
not in the proximity of the window
openings.
E295317
Note:You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window.
Resetting One-Touch Up
Start the engine.
1. Lift and hold the window switch until you
fully close the door window. Continue to
hold the switch for a few seconds after
you close the window.
2. Release the window switch.
3. Press and hold the window switch until
you fully open the door window.4. Release the window switch.
5. Lift and hold the window switch until you
fully close the window.
6. Test for correct window operation by
carrying out the one-touch down and
one-touch up features.
Bounce-Back
The window will stop automatically while
closing. It reverses some distance if there
is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING: If you override
bounce-back, the window does not reverse
if it detects an obstacle. Take care when
closing the windows to avoid personal
injury or damage to your vehicle.
Pull up the window switch and hold within a
few seconds of the window reaching the
bounce-back position. The window travels
up with no bounce-back protection. The
window stops if you release the switch
before the window fully closes.
121
Windows and Mirrors

E295322
Power-folding mirror control. A
Window lockout. B
Adjustment control. C
Right-hand mirror. D
Left-hand mirror. ESwitch your vehicle on to adjust the mirrors.
With the ignition in accessory mode or the
engine running:
1. Select the mirror you want to adjust. The
control lights.
2. Use the adjustment control to adjust the
position of the mirror.
3. Press the mirror control again. The
control light turns off.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Auto-Folding Exterior Mirrors
The exterior mirrors fold in toward the glass
after you place the transmission into park (P),
switch off the vehicle, open and close the
driver side door and lock the vehicle. The
exterior mirrors unfold and return to their
driving position after you unlock the vehicle
and open and close the driver side door.You can switch this feature on and off
through the touchscreen.
You can fold the mirrors on demand by
pressing the power-folding mirror control on
the door. The control lights and the mirrors
fold in toward the glass. Press the control
again to unfold the mirrors. The control light
turns off.
Note:If you use the power-folding control to
fold the mirrors on demand with the auto
fold feature on, you must use the control
again to unfold them.
Loose Mirror
If you manually fold your power-folding
mirrors, they may not work properly even
after you re-position them. You need to reset
them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
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Windows and Mirrors

To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud noise
as you reset the power-folding mirrors. This
sound is normal. Repeat this process as
needed each time you manually fold the
mirrors.
Heated Exterior Mirrors
See Heated Exterior Mirrors (page 171).
Memory Mirrors
You can save and recall the mirror positions
through the memory function. See Memory
Function (page 184).
Auto-dimming Feature
The driver exterior mirror dims when the
interior auto-dimming mirror turns on.
Direction Indicator Mirrors
When the vehicle is running, the
forward-facing portion of the appropriate
mirror housing blinks when you switch on
the direction indicator.
Lincoln Welcome Mat Projection Lamp
The lamps on the bottom part of the exterior
mirror lower housing light when you use your
transmitter to unlock the doors or when you
open a door.
360-Degree Camera (If Equipped)
See 360 Degree Camera (page 300).
Blind Spot Information System (If Equipped)
See Blind Spot Information System (page
326).
INTERIOR MIRROR
WARNING: Do not adjust the mirrors
when your vehicle is moving. This could
result in the loss of control of your vehicle,
serious personal injury or death.
Note:Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.You can adjust the interior mirror to your
preference. Some mirrors also have a second
pivot point. This lets you move the mirror
head up or down and from side to side.
Auto-Dimming Mirror
Note: Do not block the sensors on the front
and back of the mirror. A rear center
passenger or raised rear center head
restraint may also block light from reaching
the sensor.
The mirror dims to reduce the effect of bright
light from behind. It returns to normal when
the bright light from behind is no longer
present or if you shift into reverse (R).
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Windows and Mirrors