
E190819081
6. When the pump shuts off, wait 5 seconds,
then slowly lift and remove the nozzle.
7. Fully close the fuel filler door.
Note:To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the left side of the instrument
panel again. Fuel pump nozzle automatic
shut off could occur if you do not press the
button on the left side instrument panel.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display.
231
Fuel and Refueling

Action Message
Your vehicle has a sealed fuel
system that may be under
pressure. This information
message appears while the
fuel system is depressurizing
with the fuel filler door closed.
Wait for the fuel system to
depressurize and for the fuel
filler door to unlatch. Please wait
for fuel
door to
open
This information message
appears when the fuel system
depressurizes and the fuel
filler door opens. Fully open
the fuel filler door to refuel
and fully close the fuel filler
door when refueling is
complete. Fuel Door
Open
Your vehicle has a sealed fuel
system that requires the fuel
filler door to be fully closed
after refueling. This warning
message appears when the
fuel filler door is ajar. Please Fuel door
ajar Close
fully to
avoid
""Check
Engine""
Action Message
light fully close the fuel filler door
to avoid a "Check Engine"
Light.
If you see this message and
a "Check Engine" lamp illumin-
ates, please fully close the
fuel filler door. The "Check
Engine" Light should clear
within five seconds. If the
"Check Engine" light persists,
please see your dealer.
A warning message appears
in the information display
when the fuel system fails to
depressurize or the fuel filler
door fails to open. You may
have to use the fuel filler door
manual override lever. Refuel Error
See Manual
If the Refuel Error information message
appears, do the following:
1. Check the fuel filler door for anything that
may be obstructing its movement, for
example ice or snow.2. Remove any obstruction from the fuel
filler door.
3. Press the button on the left side of the
instrument panel to open the fuel filler
door.
4. If the fuel filler door fails to open and the
Refuel Error message remains in the
information display, use the fuel filler
door manual override lever.
Fuel Filler Door Manual Override Lever
WARNING: The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Note:The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
232
Fuel and Refueling

EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal floor.
Failure to follow these instructions may
result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components. Similar
federal or provincial laws may apply in
Canada. We do not approve of any vehicle
modification without first determining
applicable laws.
Tampering with emissions control
systems including related sensors
or the Diesel Exhaust Fluid system
can result in reduced engine power and the
illumination of the service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by any
person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to the
ultimate purchaser or while it is in use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive exhaust
smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
234
Engine Emission Control

• An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic
conditions.
Note:Some vehicles have a lifetime fuel filter
that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
Note:If these checks do not help you correct
the concern, have your vehicle checked as
soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb (4,536 kg)
Gross Vehicle Weight Rating (GVWR). The
preceding statements concerning prohibited
tampering acts and maintenance, and the
noise warranty found in the Warranty Guide,
are applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire.
WARNING: The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off.
WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter and
other emission control components continue
to work properly:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 366).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note:Resulting component damage may
not be covered by the vehicle Warranty.
235
Engine Emission Control

The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Ford parts should be equivalent to
genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 229).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
236
Engine Emission Control

GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to follow this
instruction could result in serious personal
injury or death.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:The high-voltage battery does not
require regular service maintenance.
CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustrations below to identify the
charger, and the instructions for use with the
specific type charger.
Charging Solution One (If Equipped)
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Do not use the
dual-voltage charging cord in commercial
garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
238
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)

RISK OF FIRE or ELECTRIC SHOCK
WARNING: The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a qualified
electrician replace the AC outlet. Using a
dual-voltage charging cord with a worn
outlet may cause burns, property damage
and increase the risk of electric shock or
fire.
WARNING: Do not use the
dual-voltage charging cord with an
extension cord, two-prong adapter, surge
protector, timer or other adapter. Failure
to follow this instruction could result in
electric shock or fire.
WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning could
result in fire, electric shock, or serious
personal injury or death.
WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, fire, electric shock, death or property
damage.
WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this instruction
could result in personal injury, fire, electric
shock, death or property damage.
WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
WARNING: Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, electric shock, serious
personal injury or death.
WARNING: Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could result
in electric shock, personal injury, or death.
WARNING: Do not modify the
dual-voltage charging cord plug. If the
dual-voltage charging cord plug does not
properly fit into the wall outlet, have a
qualified electrician install the correct wall
outlet. Failure to follow this instruction
could result in personal injury, fire, electric
shock, or death.
OPERATION INSTRUCTIONS
• Read all the instructions before using this
product.
• Supervise this device when in use around
children.
• Do not put fingers into the electric vehicle
connector.
239
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)

4. Press the center right edge of the charge
port door to close.
Note:Do not pull the wall plug from the wall
when your vehicle is charging. Doing so
could damage the outlet and the cord.
MOVING AND STORAGE
INSTRUCTIONS
Make sure that you completely wrap the
dual-voltage charging cord after charging.
When complete, replace the dual-voltage
charging cord in the luggage compartment.
Note:Do not hold the dual-voltage charging
cord by the flexible power cable.
Note:Store the dual-voltage charging cord
in a clean, dry place between the
temperature of -40–158°F (-40–70°C).
Charging Solution Two (If Equipped)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustration below to identify the
charger and the instructions for use with the
specific type charger.
WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning could
result in fire, electric shock, or serious
personal injury or death.
WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, fire, electric shock, death or property
damage.
WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this instruction
could result in personal injury, fire, electric
shock, death or property damage.
WARNING: Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, electric shock, serious
personal injury or death.
WARNING: Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could result
in electric shock, personal injury, or death.
WARNING: It is recommended that
electrical outlets for use with your charging
equipment be installed by a licensed,
qualified electrician. Installations must
comply with the provisions of all local
codes. Failure to follow this warning could
result in personal injury or death.
WARNING: Do NOT DROP the
control box or coupler.
WARNING: Do NOT use if stored
outside temperature range specified.
WARNING: Do not attempt to repair
the charging equipment. Contact your local
dealer for assistance.
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High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)