ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.E154903
Right-hand side. A
Left-hand side. B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
E67017
Airbag
E162384E162384Air conditioning system
11
Introduction
E130458
Stability control off
E332910
Trail control
Turn Signal
Windshield defrosting system
E270969
Windshield wiping system
E270967
Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offer
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
We offer a number of convenient ways to
contact us and to manage your account
online.
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
For more information, visit www
.lincoln.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford, Lincoln and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford, Lincoln and Motorcraft
parts by looking for the Ford, Lincoln,
FoMoCo or Motorcraft branding on the parts
or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’s
Manual. Genuine Ford, Lincoln and
Motorcraft parts meet or exceed these
specifications.
14
Introduction
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services equipped with your vehicle
or to which you subscribe. We take no
responsibility for services that third parties
provide.
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic informationfor vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, pleasereview the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data storage
and use of service providers in other
jurisdictions who may be subject to legal
requirements in Canada, the United States
and other countries applicable to them, for
example, lawful requirements to disclose
personal information to governmental
authorities in those countries.EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data will assist in understanding how a
vehicle’s systems performed. The event data
recorder is designed to record data related
to vehicle dynamics and safety systems for
a short period of time, typically 30 seconds
or less.
19
Data Privacy
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our privacy
policy, refer to the local Lincoln website.
Note:To find out if your vehicle has
connectivity technology, visit
www.ConnectedLincoln.com.
EMERGENCY CALL SYSTEM DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to the emergency call system may
also be capable of electronically or verbally
disclosing to emergency services operators
your vehicle location or other details about
your vehicle or crash to assist emergency
services operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do not
activate the emergency call system.Note:You cannot deactivate emergency call
systems that are required by law.
22
Data Privacy
This system provides an improved overall
level of frontal crash protection to front seat
occupants and is designed to help further
reduce the risk of airbag-related injuries. The
system analyzes different occupant
conditions and crash severity before
activating the appropriate safety devices to
help better protect occupants in a variety of
frontal crash situations.
Your vehicle's Personal Safety System
consists of:
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Front passenger sensing system.
• Passenger airbag off and on indicators.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.• Restraint system warning light and tone.
• The electrical wiring for the airbags, crash
sensors, seatbelt pretensioners, front
seatbelt usage sensors, front passenger
sensing system and indicator lights.
How Does the Personal Safety System
Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a crash,
the restraints control module may deploy the
seatbelt pretensioners, one or both stages
of the dual-stage airbags based on crash
severity and occupant conditions.
54
Personal Safety System™
FRONT PASSENGER SENSING
SYSTEM
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Sitting improperly, out of
position or with the seatback reclined too
far can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.This system works with sensors that are part
of the front passenger seat and seatbelt to
detect the presence of a properly-seated
occupant and determine if the front
passenger frontal airbag should be enabled
(may inflate) or not.
E181984
The front passenger sensing system uses a
passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either on
(enabled) or off (disabled).
The indicators are on the overhead console.
Note:The indicators illuminate briefly when
you first switch the ignition on to confirm they
are functional.The front passenger sensing system is
designed to disable (will not inflate) the front
passenger frontal airbag when the front
passenger seat is unoccupied, or a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected. Even
with this technology, parents are strongly
encouraged to always properly restrain
children in the rear seat.
• When the front passenger sensing
system disables (will not inflate) the front
passenger frontal airbag, the airbag off
indicator illuminates and stays lit to
remind you that the front passenger
frontal airbag is disabled.
• If you have installed the child restraint
and the airbag on indicator illuminates,
switch the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint according to the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the system
senses that a person of adult size is sitting
properly in the front passenger seat.
58
Supplementary Restraints System
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the airbag on
indicator illuminates and remains
illuminated.If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
is lit, it is possible that the person is not
sitting properly in the seat. If this happens:
• Switch the vehicle off and ask the person
to place the seat backrest in an upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.• Restart the vehicle and have the person
remain in this position for about two
minutes. This allows the system to detect
that person and enables the passenger
frontal airbag.
• If the airbag off indicator remains lit even
after this, advise the person to ride in the
rear seat.
Passenger Airbag Passenger Airbag Status Indicator Occupant
Disabled OFF: Lit Empty
ON: Unlit
Disabled OFF: Lit Child
ON: Unlit
Enabled OFF: Unlit Adult
ON: Lit
59
Supplementary Restraints System
WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help.
For more information, visit
www
.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activate
the fuel pump shut-off. If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
searches for and tries to connect to a
previously paired cell phone. SYNC then
attempts to call the emergency services.Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call and SYNC makes
a successful call a pre-recorded message
plays for the 911 operator. The occupants in
your vehicle are able to talk with the
operator. Be prepared to provide your name,
phone number and location immediately
because not all 911 systems are capable of
receiving this information electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
66
911 Assist