2023 KIA SORENTO service

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Kia Connect service
Kia Connect provides connected car services, such as roadside assistance and emergency
rescue, via the latest IT and communication technologies.
When you have subscribed to Kia Connect, you can access other useful fea\
tures using the Kia
Connect menu on your system.
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The UVO service name has been changed to Kia Connect.

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You must be an active Kia Connect subscriber or within the initial free trial period to
receive Kia Connect services, including Auto Collision Notification.

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Depending on the conditions such as vehicle type, system type, and the s\
ubscribed
service package, available services may differ.

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The exact appearance or position of the button may differ depending on the vehicle
model and specifications.

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Some services may incur additional charges.

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Services may be modified, added, or deleted by changes in the company's policies.
Service restrictions
Kia Connect services are provided via the mobile communication network. Accordingly,
the service may be restricted depending on the mobile communication network condition.
Use the network signal strength icon (
) at the top of the screen to check the mobile
communication status.

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It is recommended to use the service when the number of signal bars in the icon\
is 4 or
more.

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Depending on the network signal status, access to Kia Connect may be restricted in the
following locations:

Inside a building or tunnel

Mountain or forest area

Road close to a cliff

Area densely populated with tall buildings

Road under expressway or multi-level road

Communication shadow area according to the service provider's network coverage
policy

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Subscribing to the service
You must activate the service to use it on the system. An account with owners.kia.com is
required to activate the service. When you do not have an account, create a new account
to activate the service. When you already have an account, enter the verification code you
received from owners.kia.com.

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Running the Kia Connect menu
You can run the Kia Connect in the system to use the service.
On the All Menus screen, press Kia Connect.
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a a Returns to the previous step.
b b Call to the Roadside Assistance using the Kia Connect service. > See "Contacting the
roadside assistance."
c c View the schedule details for today and tomorrow (if equipped). > See " Checking schedule
details (if equipped)."
d d Can see the weather information (if equipped). > See "Checking weather information (if
equipped)."
e e Checks your vehicle for abnormal conditions and displays the result. > See " Diagnosing the
vehicle."
f f See the information about the intervals for the last and next maintenance services (if
equipped).
> See "Checking maintenance service intervals (if equipped) ."
g g Call the Kia Connect Center to request help or make inquiries about using the Kia Connect
service.
h h Call the Kia Connect Center and request assistance regarding use of the Kia Connect
service, including information on subscribing to the Kia Connect service\
and service
activation.
i i Access the Kia Connect service to use it on the system, activate the automatic 911
connection feature, or access modem information.
j j The list of menu items appears.
Display Off: Turns off the screen. To switch the screen back on, press the screen or
briefly press the power button.
User's Manual on Web (QR Code): Displays the QR code that provides access to the
online user manual for the system.

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The screen may differ depending on the vehicle model and specifications.

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ÝWarning
Driving while distracted may cause a loss of vehicle control that may lead to an accident,
severe bodily injury, or death. The driver's primary responsibility is the safe and legal
operation of the vehicle, and the use of any vehicle systems, including the \
touch screen
and steering wheel controls that take the driver's eyes, attention, and focus away from safe
driving or that are not permissible by the law, should never be used while driving.
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Use the Kia Connect features on the system when the vehicle is stationary with the vehicle
turned on.
Contacting the roadside assistance
When you encounter a disabled vehicle or other problems on the road, you can directly
contact the Kia Connect Center for roadside assistance and receive the service for vehicle
towing.
Perform any of the following methods:
On the All Menus screen, press
Kia Connect >
Roadside Assist.
 Press the [] button on the vehicle.

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Depending on the network status, this feature may not work correctly.
Checking schedule details (if equipped)
View the schedule details for today and tomorrow.
On the All Menus screen, press Kia Connect >
Calendar.

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To use the calendar, make sure you install the Kia Connect App on your smartphone and
sign up for the Kia Connect Service. Use either Google Play Store or App Store (depending
on your smartphone model) to download and install the Kia Connect App and sign up for
the Kia Connect Service.
> See "Subscribing to the service."

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To use the calendar, make sure your user profile is linked to your Kia Connect account. It
is not possible to use the calendar if your user profile is set to "Guest." To link your user
profile to your Kia Connect account, press Setup >
User Profile from All Menus.

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Search: Can see the weather information by searching for an address (if equipped).
Forecast: Provides the weather forecast (if equipped).
Update: Update to the latest weather information (if equipped).
User's Manual on Web (QR Code): Displays the QR code that provides access to the
online user manual for the system.
Split Screen: Can turn on or off the split screen mode.
Diagnosing the vehicle
If you are curious about whether or not there is a problem with your vehicle, you can
diagnose your vehicle. With the diagnosis result, you can also reserve a maintenance service.
1 Park your vehicle in a safe location.

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The vehicle must be stationary because some components cannot be diagnos\
ed
while driving.
2 On the All Menus screen, press Kia Connect >
Vehicle Diagnostics.
Remote vehicle diagnosis starts.

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Keep the screen on until the diagnosed result appears. When you switch to another
screen during diagnosis, the diagnosis service is canceled.
3 See the diagnosis results and perform a required function, as follows:

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A diagnosis result provided by this service is only an estimated result based on the signals
from your vehicle. Visit a Kia dealership for a detailed diagnosis.

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When a critical diagnostics issue is detected on your vehicle, an automa\
tic diagnosis
starts when a warning light illuminates on the instrument cluster. You are notified of the
diagnosis result.

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Your preferred dealership must be registered on owners.kia.com for you to schedule a
maintenance service with it.

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Checking maintenance service intervals (if equipped)
You can see information about the intervals for the last and next maintenance services. This
feature can help you maintain your vehicle on a regular basis.
1 On the All Menus screen, press Kia Connect >
Maintenance.
2 Check the maintenance information.

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You can see the distance driven and the number of days remaining before the
vehicle should receive maintenance again. Use the information to determine when to
perform the next maintenance service.

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To reset the information, press Reset.

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To access the online user's manual on the Maintenance screen, press >
User's
Manual on Web (QR Code) and then scan the displayed QR code.
Contacting the Kia Connect Center
You can contact a Kia Connect Center representative directly to request help or make
inquiries about using the Kia Connect services.

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The UVO service name has been changed to Kia Connect.
Perform any of the following methods:
On the All Menus screen, press
Kia Connect >
Virtual Assistant.
 Press the button on the vehicle.

l (2 Button Type) : Press the [] button on the vehicle.

l l (3 Button Type) : Press the [] button on the vehicle.

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The exact appearance or position of the button may differ depending on the vehicle
model and specifications.

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To end a call, press the button in the vehicle again or press End on the screen.

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This feature is not available during a Bluetooth call.

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Using Voice Local Search (if equipped)
With Kia Connect, you can search for locations from the online map database by using voice
commands.
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This function is only available in vehicle models with
l l (3 Button type).

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Depending on the conditions such as vehicle type, system type, and the s\
ubscribed
service package, available services may differ.

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The exact appearance or position of the button may differ depending on the vehicle
model and specifications.
If you did not update the map or system or you cannot find your destination in the
navigation, you can use the latest information from the online server to search for locations
and receive guidance.
1 Press the [] button on the vehicle.
Voice recognition starts with voice guidance.
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This function is not supported if the system display language is not Eng\
lish.
2 After the voice guidance ends and you hear a beep, say the POI name or
Address.
Type1
Type2

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Depending on the system language, voice recognition may not be supported.

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Configuring the Kia Connect settings
You can subscribe to the Kia Connect service or see the modem information\
.
1 On the All Menus screen, press Kia Connect >
Kia Connect Settings.
2 Select the desired option(s):
 To subscribe to the Kia Connect service, press
Activate Service (if equipped).
To automatically make an emergency call when airbags are deployed due to an
accident, check in 911 Connect.
To see the modem information, press
Modem Information.
To check the modem status, press
Modem Status.