2023 KIA NIRO PHEV Quick Start Guide Base Audio

10-5
SymptomPossible causeSolution
Phone projection
disabled
\225 Depending on the availability of
wireless connectivity and usable
connection types, enable phone
projection by using one of the
following ways:
- For USB connections (if wireless
connectivity is not supported):
Press All Menus > Setup > Device
Connections , then select a function
you want to use.
- For USB connections (if wireless
connectivity is supported): USB
connections are available only for
Android Auto. Press All Menus >
Setup > Device Connections and
activate USB connectivity in the
phone projection settings menu.
- For wireless phone projection: Press
All Menus > Setup > Wi-Fi and
activate Wi-Fi connectivity.
\225 Check if phone projection is disabled
in the app settings or if there are any
restrictions set on your smartphone.
Smartphone
not ready or
malfunctioning
\225 Check if the smartphone′s battery
is low. If the battery is low, the
smartphone may not be recognized.
\225If the network signal is weak, phone
projection may not work correctly.
\225If the smartphone is locked, unlock it.
\225Reset the smartphone and reconnect it.
Authentication error
in wireless connection If you are attempting to start a wireless
connection, press All Menus
> Setup >
Wi-Fi, generate a new Wi-Fi passkey, and
try again.

10-6
SymptomPossible causeSolution
When phone
projection starts or is
in use, a black screen
is displayed. Smartphone
malfunctioning
\225
If phone projection is active via USB,
disconnect the USB cable from the
smartphone and reconnect the cable.
\225If phone projection is active via
wireless connection, access the phone
projection devices list, disconnect the
smartphone, and reconnect it.
\225Reset the smartphone and reconnect it.
System operation
Symptom Possible causeSolution
The previously used
media mode is not
activated after the
system turns off and
back on. Poor connection or
playback error
If the corresponding media storage
device is not connected or has a problem
in playback when you turn on the
system, the mode you previously used
will be activated. Reconnect the media
storage device or restart playback.
The system is slow or
it does not respond. Internal system error
\225
Press and hold the Reset button with
a suitable tool, such as a pen or a
paperclip.
\225If the problem persists, contact your
place of purchase or dealer.
The system does not
turn on. Fuse shorted
\225
Visit a repair shop and replace with a
suitable fuse.
\225If the problem persists, contact your
place of purchase or dealer.

10-7
Downloading contacts and call
history from a mobile phone
connected via Bluetooth to the
system
[Kia Connect (if equipped)
Kia Connect network signal
strength
Kia Connect network signal
strength (roaming)
Kia Connect service expired or
not subscribed
Kia Connect call in progress
911 Connect activated
[Rear seat status (if
equipped)
Quiet mode activated
[ Wireless charging (if
equipped)
Wireless charging in progress
Wireless charging completed
Wireless charging error
\333 Note
Depending on the vehicle model or
specifications, some status icons may not
be displayed.
System status icons
Status icons appear at the top right of
the screen to display the current system
status.
Familiarize yourself with the status icons
that appear when you perform certain
actions or functions and their meanings.
[Mute and voice
recording
Radio and media muted
Voice memo recording
[Bluetooth
Mobile phone connected via
Bluetooth
Audio device connected via
Bluetooth
Mobile phone and audio device
connected via Bluetooth
Bluetooth call in progress
Microphone turned off during
Bluetooth call

10-8
QHow do I pair a Bluetooth device
with the system?
AOn the Home screen, press
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth Connections > Add
New . From the Bluetooth device
you want to connect, search for
and pair with your system. When
you enter or confirm a Bluetooth
passkey displayed on the system
screen, the device is registered
to the system's Bluetooth devices
list and connected to the system
automatically.
> See ″Connecting
Bluetooth devices .″
QWhat is a passkey?
AA passkey is the password used
to authenticate the connection
between the system and the mobile
device. The passkey needs to be
entered only once when you pair a
mobile phone for the first time.
The initial passkey is ″0000.″
You can change it by pressing
All Menus > Setup > Device
Connections > Bluetooth >
Bluetooth System Info > Passkey.
FAQ
Bluetooth
QWhat kinds of functions can I use
with Bluetooth?
AYou can connect your mobile phone
to make or answer calls hands
free. You can also connect audio
devices, such as MP3 players and
mobile phones, to listen to music
in your vehicle.
> See ″Making a call
via Bluetooth ″ or
″Listening to music via
Bluetooth.″
QWhat is the difference between
pairing a device and connecting a
device?
APairing occurs through
authenticating the system and
a mobile device. Devices paired
with the system can be connected
and disconnected until they are
deleted from the system. Bluetooth
Handsfree features, such as making
or answering calls or accessing
contacts, are supported only in
mobile phones connected with the
system.

10-9
QWhat should I do if I want to switch
the call to my mobile phone while
on a call via the system?
APress Use Private on the screen
to switch the call to your mobile
phone.
QHow do I access the contacts in my
mobile phone from the system?
AWhen connecting your mobile
phone to your system, permit the
system to access the contacts saved
in the mobile phone. The contacts
will be downloaded to the system.
To open the downloaded contacts
list, press the Call/Answer button
on the steering wheel and press
on the phone screen. You can
search for a contact to make a call
or add it to favorites.
> See ″Making
a call via Bluetooth .″
QI changed my mobile phone that
was registered to the system via
Bluetooth. How can I register my
new mobile phone?
AYou can register additional devices
to your system by following the
instructions to pair a device. Up to
six devices can be added to your
system's Bluetooth devices list.
To delete a registered device, on
the Bluetooth devices list, press
Delete Device(s), select the devices
to delete, and press Delete.
> See
″ Connecting Bluetooth devices .″
QHow do I answer a call?
AWhen a call comes in and a
notification pop-up window
appears, press the Call/Answer
button on the steering wheel or
press Accept on the screen.
To reject the call, press Reject on
the screen.

10-10
Radio/media
QWhat kinds of media and radio
functions does my system have?
AYour system is enabled to play
various radio services and audio
through various types of media
(USB, etc.). For more information,
see the corresponding chapters.
QI want to move to the previous or
next song without controlling the
screen while driving.
AUse the Search lever/button on
the steering wheel to move to the
previous or next song.
Broadcast reception
QNo sound is heard or a distorted
noise is heard when listening to the
radio while driving.
ADepending on the location, the
reception may deteriorate due to
obstacles.
Attaching a window film including
metal components to the rear
window equipped with a glass
antenna may lower radio reception.
QWhat is the range of my wireless
connection?
AA wireless connection can be used
within about 10 m (about 33 ft). The
maximum Bluetooth range may be
affected by the usage environment,
such as the vehicle type, the system
platform, or the connected mobile
phone.
QHow many mobile devices can be
paired?
AUp to six devices can be paired with
your system.
QWhy is call quality sometimes poor?
ACheck your mobile phone′s
reception sensitivity when call
quality deteriorates. The call quality
may deteriorate when the signal
strength is low.
Call quality may also become poor
if metal objects, such as beverage
cans, are placed near the mobile
phone. Check to see if any metal
objects are near the mobile phone.
The call sound and quality may
differ depending on the type of
mobile phone.

10-11
How to self-check a system
fault
QMy system does not operate
normally. What should I do?
ACheck your system by referring
to the solutions explained in the
troubleshooting sections.
> See
″ Troubleshooting.″
If the system still does not operate
normally after following the
relevant instructions, press and
hold the Reset button.
If the problem persists, contact
your place of purchase or dealer.

10-12
Product specifications
Media player
[USB mode
# Music
Item Specifications
Audio file
specification MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/
Professional), WAV
Bit rates/Sampling
frequency MP3
8 to 320 kbps (CBR/VBR), to 48 kHz (ID3 tag version:
Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver. 2.4)
OGG Q1 to Q10, to 48 kHz
FLAC 8/16/24 bit, to 48 kHz
WMA
\225 Standard (0x161): to L3 Profile, to 385 kbps, to 48 kHz
\225Professional (0x162): to M0b, to 192 kbps, to 48 kHz
WAV 8/16 bit, to 48 kHz
Detailed
specifications
\225 Maximum number of directory layers: 20
\225Maximum length of folder/file names: 255 byte
\225Supported characters for folder/file names: Alphanumeric
characters, Korean standard character set 2,350 characters,
Simplified Chinese 4,888 characters
\225Maximum number of folders: 2,000 (including ROOT)
\225Maximum number of files: 8,000