
276SAFETY
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.NOTE:
Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if equipped).
Flash hazard lights as long as the battery has power.
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
NOTE:After an accident, remember to cycle the ignition to the
START or ON/OFF position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement” for
additional information.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to have
the Enhanced Accident Response System reset.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
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SAFETY277
Maintaining Your Air Bag System
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds or less. The
EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts
were buckled/fastened;
How far (if at all) the driver was depressing the acceler -
ator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a non-trivial
crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal data (e.g.,
name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identifying
data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as
law enforcement, that have the special equipment, can read
the information if they have access to the vehicle or the
EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at all
times, including babies and children. Every state in the
United States, and every Canadian province, requires that
small children ride in proper restraint systems. This is the
law, and you can be prosecuted for ignoring it. Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.
There are different sizes and types of restraints for children
from newborn size to the child almost large enough for an
adult safety belt. Always check the child seat Owner’s
Manual to make sure you have the correct seat for your
child. Carefully read and follow all the instructions and
warnings in the child restraint Owner’s Manual and on all
the labels attached to the child restraint.
Before buying any restraint system, make sure that it has
a label certifying that it meets all applicable Safety
Standards. You should also make sure that you can install
it in the vehicle where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or call:
1–888–327–4236
Canadian residents should refer to Transport Canada’s
website for additional information: https://
www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
WARNING!
Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do not
modify the components or wiring, including adding any
kind of badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the instru -
ment panel. Do not modify the front fascia/bumper,
vehicle body structure, or add aftermarket side steps
or running boards.
It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may not
function properly if modifications are made. Take your
vehicle to an authorized dealer for any air bag system
service. If your seat, including your trim cover and
cushion, needs to be serviced in any way (including
removal or loosening/tightening of seat attachment
bolts), take the vehicle to an authorized dealer. Only
manufacturer approved seat accessories may be
used. If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized dealer.
WARNING!
In a collision, an unrestrained child can become a pro -
jectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured or
killed. Any child riding in your vehicle should be in a
proper restraint for the child’s size.
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SAFETY289
(Continued)
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
position. If the light is either not on during
starting, stays on, or turns on while driving, have the
system inspected at an authorized dealer as soon as
possible. This light will illuminate with a single chime when
a fault with the Air Bag Warning Light has been detected,
it will stay on until the fault is removed. If the light comes
on intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately. See
Úpage 261 for further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an
authorized dealer for service if your defroster is
inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
pedal assemblies. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot slip out
of position and interfere with the pedal assemblies or
impair safe operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT install
your floor mat upside down or turn your floor
mat over. Lightly pull to confirm mat is
secured using the floor mat fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before installing
any other floor mat. NEVER install or stack an
additional floor mat on top of an existing floor
mat.
ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal, or
is not secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on the
passenger’s side floor area.
ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under acceler -
ator, brake, or clutch pedals and could cause a loss
of vehicle control.
NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!
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291
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on the
instrument panel below the climate controls.
Hazard Warning Flashers Button
Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use the Hazard Warning Flashers may wear
down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
ASSIST And SOS Buttons
If equipped, the overhead console contains an ASSIST and
an SOS button.
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 381.
The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built-in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis -
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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292IN CASE OF EMERGENCY
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
Indication that the occupant placed an SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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IN CASE OF EMERGENCY293
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The light located within the ASSIST and SOS buttons
will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
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294IN CASE OF EMERGENCY
PREPARATIONS FOR JACKING
1. Park on a firm, level surface. Avoid ice or slippery
areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the automatic transmission into PARK (P), or a
manual transmission into REVERSE (R).
5. Turn the ignition OFF.
6. Block both the front and rear of the wheel diagonally opposite of the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example
NOTE:Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
JACK LOCATION
The jack and lug wrench are located in the rear cargo area.
To remove jack and tools proceed as follows:
1. Lift the load floor in the cargo area.
Load Floor Handle
NOTE:The load floor can be removed for easier access by pulling
the load floor handle up and directly rearward.
2. Remove the hardware storage cover by pinching the latch on the left side and pulling upward.
Hardware Storage Cover Latch
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
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IN CASE OF EMERGENCY295
3. Turn the plastic wing nut counterclockwise to loosen
the jack from the storage bin.
Plastic Wing Nut Location
4. Remove tool kit and assemble tools.
SPARE TIRE REMOVAL
1. To remove the spare tire from the carrier, remove the tire cover, if equipped.
2. Remove the Rear Camera Cover by turning the lock bolt counterclockwise with the #T40 torx head driver
and ratchet from the supplied tool kit.
Unlock Rear Camera Cover
3. Remove the lug nuts with the lug wrench turning them counterclockwise. If equipped, remove the
locking lug nut with the lock key (located in the glove
box) turning it counterclockwise.
Removing The Spare Tire
JACKING INSTRUCTIONS
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and shift an automatic
transmission into PARK; a manual transmission into
REVERSE.
Block the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
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