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228MULTIMEDIA
For customers in Canada, press the My Vehicle button.
Select from “Dashboard”, “Vehicle Health Report”, and
“Recalls”. The website will then prompt you to log in using
your email address and password.
Edit/Edit Profile:
To manage the details of your SiriusXM Guardian™
account, such as your contact information, password
and SiriusXM Guardian™ PIN, click on the Edit/Edit
Profile button to access the details of your account.
 Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
 Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter your
four-digit SiriusXM Guardian™ Security PIN to remotely
start (if equipped), lock/unlock doors or sound the horn
and flash the lights.
Editing Your Notifications
Notifications are an important element of your SiriusXM
Guardian™ account. For example, any time you use your
remote services (such as Remote Door Unlock), you can
elect to receive a text message, push notification, and/or
E-mail to notify you of the event. To set up the
notifications, please follow these instructions.

1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents) and
select “Dashboard”, or www.mopar.ca
(Canadian
Residents), select “My Vehicle” and then
“Dashboard”.

2. Click the Edit/Edit Profile button. 3. Once there, select “SiriusXM Guardian™” where you
can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize the types of
messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A Button
SiriusXM Guardian™ In-Vehicle Assistance Features
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support. Description
SOS Call offers a convenient way to get in contact with a
SiriusXM Guardian™ Customer Care agent in the event of
an emergency. When the connection between the vehicle
and the live agent is made, your vehicle will automatically
transmit location information. In the event of a minor
collision, medical or any other emergency, press the SOS
button to be connected to a call center agent who can
send emergency assistance to your vehicle’s location.
NOTE:Certain SiriusXM Guardian™ connected services are
dependent on an operational Uconnect system, cellular
network availability that is compatible with the device in
your vehicle, and GPS network availability. Not all features
of SiriusXM Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
How It Works


1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.

NOTE:

In case the SOS Call button is accidentally pushed,
there is a 10-second delay before the SOS call is
placed. The system will verbally alert you that a call
is about to be made. To cancel the SOS Call connec -
tion, push the SOS Call button on the rearview
mirror or overhead console or press the Cancel
button on the touchscreen within 10 seconds.

 During an SOS Call, the Bluetooth®-paired phone
is disconnected so incoming or outgoing calls will
go through your mobile device versus the
hands-free system which is not available due to
the SOS Call.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance Call, will
NOT work without a network connection compatible
with your device.
Center Light Status Description
Off No call activated
Green Active call in progress
Red System error

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(Continued)
(Continued)
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:
The light will continuously be illuminated red.
 The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
 An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
 The ignition key is in OFF position.
 The vehicle’s electrical systems are not intact. 
The vehicle battery loses power or becomes discon -
nected during a vehicle crash.
 The SOS Call system software and/or hardware is
damaged during a vehicle crash.
 LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
 Network congestion.
 Weather conditions.
 Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
 This feature is available only on vehicles sold in the US
or Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
WARNING!
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
 The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
 Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the Rear -
view Mirror Light is illuminated, have an authorized
dealer service the SOS Call system immediately.
WARNING!
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230MULTIMEDIA
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:An active SiriusXM Guardian™ subscription is required for
this feature to function.
After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
Agents are available 24/7 to assist you in the case of
an emergency.
 On your behalf, agents are able to notify family
members about the collision.
 Agents can brief first responders of the situation before
they arrive on scene.
 In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
 SiriusXM Guardian™ connected services are depen -
dent upon an operative telematics device, a cellular
connection, navigation map data, and GPS satellite
reception, which can limit the ability to reach the
response center or reach emergency support.
 Terms of service of the Uconnect and the SiriusXM
Guardian™ subscriber agreement apply. See terms of
services for complete service limitation.
Remote Commands
On the Remote Commands screen, you have access to
several vehicle features that can be controlled remotely
from your mobile device. These features include locking/
unlocking, remote starting, and activating the horn and
lights of the vehicle. Remote Commands lets you send a request to your
vehicle in one of three ways:

Anywhere using your mobile device and Vehicle
Branded App
 From your computer on the Owner’s Site (not available
on all functions)
 Contacting SiriusXM Guardian™ Customer Care (not
available on all functions)
Using A Remote Command Through Your Mobile Device
And The Vehicle Branded App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Enter the SiriusXM
Guardian™ Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.

If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a
SiriusXM Guardian™ Customer Care agent. All occu -
pants should exit the vehicle immediately and move
to a safe location.
 Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
Lock Press this button to lock
your vehicle.
Vehicle Start Press this button to start
your vehicle.
Horn & Lights Press this button to sound
the horn and activate your
lights.
Unlock
Press this button to unlock
your vehicle.
Cancel Vehicle Start Press this button to cancel
remote start.

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Using A Remote Command Through Your Owner’s Site

1. Log on to your Owner’s Site using the username and password you used when activating your SiriusXM
Guardian™ connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you want to send the
command to by clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same four-digit
code established when you activated your SiriusXM
Guardian™ connected services). Please enter your
SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by your vehicle.
Contacting SiriusXM Guardian™ Customer Care (for
example, in case of an accidental lock-out):

1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through the Vehicle
Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify your identity by asking
for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a remote
command.
NOTE:Anyone with access to your PIN may request Remote Door
Lock/Unlock. It is your responsibility to protect your PIN
appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle without
the keys and from virtually any distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
 Vehicle must be properly equipped with SiriusXM
Guardian™.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature. 
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
 Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior.
You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.5

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232MULTIMEDIA
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
 The vehicle has been started with the key fob within the
last 14 days.
 The vehicle must be in PARK or at a standstill.
 The vehicle’s security system has been armed and not
triggered since the last vehicle start.
 The doors, hood, and trunk/liftgate are closed.
 The vehicle’s check engine light must be off.
 The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
 The vehicle’s hazard lights must be off.
 If equipped, the vehicle must have an automatic trans -
mission.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
 If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason. If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions

The vehicle must in PARK or at a standstill.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST button
in the vehicle. Once your SiriusXM Guardian™ connected
services have been activated, the ASSIST button can
connect you directly to the Customer Care call center (if
equipped). You will be directed to one of the following four
services:
Roadside Assistance — If you get a flat tire or need a
tow, you’ll be connected to someone who can help
anytime.
 Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to activate your
services, renew after your trial has expired, for
in-vehicle support for your SiriusXM Guardian™ connected services, or help answering any general
questions surrounding your connected services.
 Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such as
radio and Bluetooth® connections.
 Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features —
If Equipped
With SiriusXM Guardian™, your vehicle has onboard
assistance features located on the rearview mirror or
overhead console designed to enhance your driving
experience if you should ever need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and you will
be presented with your ASSIST options on the
touchscreen. Make your selection by pressing the
touchscreen.
Requirements
 This feature is available only on vehicles sold in the US
and Canada.
 Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.

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Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You
acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works

1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be displayed on the
map. From this screen, you will be able to:
 View the location on a map.
 See the distance from your current location.
 Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must have an active subscription that includes
the applicable feature.Vehicle Finder
Description
The Vehicle Finder feature allows you to find the location
of your vehicle.
You can also sound the horn and flash the lights to make
finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the Vehicle
Branded App and select the Location tab at the bottom of
the App. Then, press the Vehicle icon to find your vehicle. Requirements

Vehicle must be properly equipped with the Uconnect
system.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
 Vehicle must have an active subscription that includes
the applicable feature.
 Vehicle ignition must have been turned on within
14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that connects
your device to an LTE (voice/data) or 4G (data) network
that is ready to go wherever you are. After you've made
your purchase, turn on your device’s Wi-Fi and connect
your devices.
Enables all your passengers to be simultaneously
connected to the web.
 Connect several devices at one time.
 Any Wi-Fi-enabled device — such as a laptop or any
other portable-enabled media — can connect over your
private in-vehicle network.
 A high-speed, secured connection lets anyone on your
private network access the Web — great for working
and relaxing.
WARNING!
The driver should NEVER use the 4G Wi-Fi Hotspot
while driving the vehicle as doing so may result in an
accident involving serious injury or death.
5

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In order to provide the Monthly Vehicle Health Report, the
Uconnect system in your vehicle may collect and transmit
vehicle data to SiriusXM Guardian™ and to FCA, such as
your vehicle’s health and performance, your vehicle’s
location, your utilization of the features in your vehicle,
and other data.
This data collection and transmission begins when you
enroll in SiriusXM Guardian™ and will continue even if you
cancel your SiriusXM Guardian™ subscription unless you
call SiriusXM Guardian™ Customer Care and tell them to
deactivate your Connected Services.
Please see the Uconnect Privacy Policy for more
information, located at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™ private
policy, see https://siriusxmcvs.com/privacy-policy.
NOTE:Your vehicle must be enrolled in an active subscription
with Connected Services. If you have concerns about the
operation, function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check the
instrument cluster warning lights and cautions in your
vehicle for the most accurate vehicle health information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses a
problem with one of your vehicle’s key systems. For further
information, go to your Owner’s website.
NOTE:Vehicle Health Alert emails require you to register and
activate services. During this process you will be asked to
provide an email address to which the reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind you when
services are needed, or to alert you of other important
information, such as recall notices. When you receive a
notification through your touchscreen, press OK to dismiss
the message, or press Call Care to speak with a SiriusXM
Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen will
dismiss or close the pop-up, and the In-Vehicle Messages
mailbox will display. In the Mailbox, you can reopen
messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to command
your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your vehicle and
remotely access key services and features.
If your vehicle is equipped with Uconnect Navigation, you
can send a destination directly to your vehicle using Alexa.
If you need assistance, you can always ask Alexa for help,
or complete a list of commands by saying: “Alexa, ask
for help with my car.” Here are a few of the many questions you can ask Alexa:

“Alexa, ask to start my name> with your Voice Code.”
 “Alexa, ask to lock my
with your Voice Code.”
 “Alexa, ask to send 1000 Chrysler
Drive, Auburn Hills, Michigan to my .”
 “Alexa, ask what is the fuel level of my
.”
An active subscription to SiriusXM Guardian™ is required.
To use Amazon Alexa, first, register for SiriusXM
Guardian™
Úpage 226.
Next, link the Uconnect system on your vehicle to Amazon
Alexa:

1. Download the Amazon Alexa app on your mobile device (Apple® or Android™).

2. Once in the app, tap MENU and go to SKILLS.
3. Search for skill, then tap Enable.
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This will be the same user name and password you used when
registering for SiriusXM Guardian™ connected
services. There will be additional settings to confirm
on the following screen.
7. AUTHORIZE the account to return to the Skill.
You can now begin using the Skill on
Alexa!
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CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on various
conditions, it can take up to three minutes for the
request to get through to your vehicle.

2. Can I cancel a route I sent to my vehicle? Yes, once
you enter your vehicle, and start the engine, the
pop-up message stating that you have a new route
will appear. There is an exit button on the pop-up that
will cancel the route if selected.
3. Can I select a different route than the most recent
one I sent to my vehicle? Yes, once you enter the
vehicle, and start the engine, the pop-up message
offers a “Locations” option. Once “Locations” is
selected, you can choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your vehicle
may be located by anyone who has your PIN and
access to your account. It is your responsibility to
guard your PIN accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for more
information.

2. How long does it take to sound my horn and flash the
lights? Depending on various conditions, it can take
three minutes or more for the request to get through
to your vehicle. 3.
How do I turn off the horn and lights after I turn them
on? If you are close enough to the vehicle, you can
use the key fob to turn off the horn and lights by
pushing the red Panic button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED

1.
Can someone locate my vehicle?
To enhance your
privacy, and the privacy of others using your vehicle,
a stolen vehicle police report is required for you to
activate this service. You must involve local law
enforcement to have SiriusXM Guardian™ locate
your vehicle. We may also locate the vehicle for
other law enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the service
for FCA entities to locate a vehicle that you have
purchased through them.

2. How will I know if my vehicle is recovered? After you
provide the SiriusXM Guardian™ Customer Care
agent with the stolen vehicle report, the agent will
work together with law enforcement to try to locate
your vehicle. If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance rates?
Some insurance providers offer lower rates on
vehicles equipped with systems that can deter auto
theft. When shopping for insurance, be sure to inform
the insurance provider of your SiriusXM Guardian™
connected services subscription to find out if the
insurance provider can offer you a lower rate.
NOTE:Neither FCA nor SiriusXM® are insurance companies, and
SiriusXM Guardian™ is not an insurance product. You are
responsible for obtaining insurance coverage for your
vehicle and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my vehicle?

Depending on various conditions, it can take three
minutes or more for the request to get through to
your vehicle.

2. Which is faster, my key fob or the Vehicle Branded
App? Your key fob will remote start your vehicle more
quickly. However its range is limited. For example,
when you are leaving the stadium after the game, you
can use the Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless device?
People sometimes lose their wireless devices, which
is why security measures have been engineered into
the Vehicle Branded App. Asking for your username,
password and SiriusXM Guardian™ Security PIN help
to ensure that nobody can start your vehicle if they
happen to find your device.
4. Can someone drive off with my vehicle using the App?
No. Driving your vehicle still requires the keys to be in
the vehicle. The Remote Start feature simply starts
the engine to warm up or cool down the interior
before you arrive.

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