218MULTIMEDIA
CALL CONTROLS
The touchscreen allows you to control the following call
features:
Uconnect 3 With 5-inch Display Uconnect 4 With 7-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to
enter the number and press “Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of the
following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent Calls
button on the phone main screen.
You can also push the VR button on your steering wheel
and perform the operation. For example, say “Show my
incoming calls”.
1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls
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MULTIMEDIA219
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone button on the steering wheel, press the
Answer button on the touchscreen.
You can also press the Caller ID box to place the current
call on hold or answer the incoming call.
Uconnect 3 With 5-inch Display Uconnect 4 With 7-inch Display
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your mobile
phone. Push the Phone button on the steering wheel,
press the Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and answer
the incoming call.
NOTE:Phones that are compatible with the Uconnect system in
the market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes on
the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed
calls and text messages while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an incoming call
and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you shortly”.
Create a custom auto reply message up to 160 charac -
ters.
NOTE:Only the first 25 characters can be seen on the touch -
screen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be selected
so you can still place a second call without being
interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message Access
Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold button
on the Phone main screen.
1 — Answer Button
2 — Caller ID Box
1 — Answer Button
2 — Caller ID Box5
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220MULTIMEDIA
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent calls,
SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS
Uconnect 3 With 5-inch Display
Uconnect 4 With 7-inch Display
If two calls are in progress (one active and one on hold),
press the Swap Calls button on the phone main screen.
Only one call can be placed on hold at a time.
You can also push the Phone button to toggle between the
active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one on
hold), press the Join/Merge Calls button on the Phone
main screen to combine all calls into a conference call.
CALL TERMINATION
To end a call in progress, momentarily press the End Call
button on the touchscreen or the Phone End button on the
steering wheel. Only the active call(s) will be terminated
and if there is a call on hold, it will become the new active
call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that was
dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.
NOTE:The call will remain within the vehicle audio system until
the phone becomes out of range for the Bluetooth® connection. It is recommended to press the Transfer
button on the touchscreen when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without terminating
the call. To transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice versa, press
the Transfer button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you
Ensure that no one other than you is speaking during a
voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
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Did You Know: Voice Text Reply is not compatible with
iPhone®, but if your vehicle is equipped with Siri® Eyes
Free, you can use your voice to send a text message.
SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected to your
vehicle via Bluetooth®, Siri lets you use your voice to send
text messages, select media, place phone calls and much
more. Siri uses your natural language to understand what
you mean and responds back to confirm your requests.
The system is designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you perform
useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep, you can ask Siri to play podcasts
and music, get directions, read text messages, and many
other useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the Uconnect
Phone. When this happens, the connection can generally
be re-established by restarting the mobile phone. Your
mobile phone is recommended to remain in Bluetooth®
ON Mode.
POWER-UP
After switching the ignition key from OFF to either the ON/
RUN or ACC position, or after a language change, you must
wait at least 15 seconds prior to using the system
Úpage 381.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your digital
experience.
Android Auto™ is a feature of your
Uconnect system, and your Android™
6.0 or higher powered smartphone
with a data plan, that allows you to
project your smartphone and a number
of its apps onto the touchscreen radio
display. Android Auto™ brings you useful information, and
organizes it into simple cards that appear just when they
are needed. Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs and
buttons on your radio faceplate, and the radio display’s
touchscreen to control many of your apps. To use Android
Auto™, perform the following procedure:
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language.
1. Download the Android Auto™ app from the Google Play store on your Android™-powered smartphone.
2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle. If the Android
Auto™ app was not downloaded, the first time you plug your device in the app begins to download. Your
vehicle should be in PARK the first time you use the
app.
NOTE:Be sure to use the factory-provided USB cable that came
with your phone, as aftermarket cables may not work.
Android Auto™ And LTE Data Coverage
NOTE:To use Android Auto™, make sure you are in an area with
cellular coverage. Android Auto™ may use cellular data
and your cellular coverage is shown in the upper right
corner of the radio screen. Data plan rates apply.
3. Once the device is connected and recognized, the
Phone icon on the drag & drop menu bar changes to
the Android Auto™ icon.
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MULTIMEDIA223
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also launch it by
pressing the Android Auto™ icon on the touchscreen.
Once Android Auto™ is up and running on your Uconnect
system, the following features can be utilized using your
smartphone’s data plan:
Google Maps™ for navigation
YouTube Music, Spotify, iHeart Radio, etc. for music
Hands-free calling and texting for communication
Various compatible apps
Maps
Push and hold the Voice Recognition (VR)
button on the steering wheel until the beep or
tap the Microphone icon to ask Google to take
you to a desired destination by voice. You can
also touch the Navigation icon in Android Auto™ to access
other navigation apps.
While using Android Auto™, Google Maps™ provides
voice-guided:
Navigation
Live traffic information
Lane guidance
For further information, refer to www.android.com/auto/
(US) or https://www.android.com/intl/en_ca/auto/
(Canada).
For further information on the navigation function, please
refer to https://support.google.com/android or https://
support.google.com/androidauto/.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you can
stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up on your
smartphone prior to using Android Auto™ for them to work
with Android Auto™.
NOTE:To see the track details for the music playing through
Android Auto™, select the Uconnect system’s media
screen.
For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and hold
the VR button on the steering wheel to activate
voice recognition specific to Android Auto™.
This allows you to send and reply to text
messages, have incoming text messages read out loud,
and place and receive hands-free calls.
Apps
The Android Auto™ App displays all the compatible apps
that are available to use with Android Auto™, every time it
is launched. You must have the compatible app
downloaded, and you must be signed in to the app through
your mobile device for it to work with Android Auto™.
Refer to https://play.google.com/store/apps/ to see the
latest list of available apps for Android Auto™.
Android Auto™ Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language.
Android Auto™ allows you to use your voice to interact with
its best-in-class speech technology through your vehicle’s
voice recognition system, and use your smartphone’s data
plan to project your Android™-powered smartphone and a
number of its apps onto your Uconnect touchscreen.
Connect your Android™ 6.0 or higher to one of the media
USB ports, using the factory-provided USB cable, and
press the new Android Auto™ icon that replaces your
Phone icon on the main menu bar to begin Android Auto™.
Push and hold the VR button on the steering wheel, or
press and hold the Microphone icon within Android Auto™,
to activate its VR, which recognizes natural voice
commands, to use a list of your smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps
NOTE:
To use Android Auto™ on your car display, you’ll need
an Android™ phone running Android™ 6.0 or higher, an
active data plan, and the Android Auto™ app.
To wirelessly use Android Auto™ on your car display,
you need a compatible Android™ smartphone with an
active data plan. You can check which smartphones
are compatible at g.co/androidauto/requirements.
Android™ is a trademark of Google Inc.
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224MULTIMEDIA
APPLE CARPLAY®
Use this QR code to access your digital
experience.
Uconnect works seamlessly with Apple
CarPlay®, the smarter, more secure
way to use your iPhone® in the car, and
stay focused on the road. Use your
Uconnect Touchscreen display, the
vehicle's knobs and controls, and your
voice with Siri to get access to Apple Music®, Maps,
Messages, and more.
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Apple CarPlay® features may
or may not be available in every region and/or language.
To use Apple CarPlay®, make sure you are using iPhone®
5 or later, have Siri enabled in Settings, ensure your
iPhone® is unlocked for the very first connection only, and
then use the following procedure:
1. Connect your iPhone® to one of the media USB
ports in your vehicle.
NOTE:Be sure to use the factory-provided Lightning cable that
came with your phone, as aftermarket cables may not
work.
2. Once the device is connected and recognized, the Phone icon on the drag & drop menu bar changes to
the Apple CarPlay® Icon.
NOTE:Apple CarPlay® is set to launch immediately. You can also
launch it by pressing the Apple CarPlay® icon on the
touchscreen.
Apple CarPlay® And LTE Data Coverage
NOTE:To use Apple CarPlay®, make sure that cellular data is
turned on, and that you are in an area with cellular
coverage. Your data and cellular coverage is shown on the
left side of the radio screen. Data plan rates apply. Once Apple CarPlay® is up and running on your Uconnect
system, the following features can be utilized using your
iPhone® data plan:
Phone
Music
Messages
Maps
Phone
With Apple CarPlay®, push and hold the VR
button on the steering wheel to activate a Siri
voice recognition session. You can also press
and hold the Home button within Apple
CarPlay® to start talking to Siri. This allows you to make
calls or listen to voicemail as you normally would using Siri
on your iPhone®.
NOTE:Only temporarily pushing the VR button on the steering
wheel launches a built-in Uconnect VR session, not a Siri
session, and it will not function with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all your
artists, playlists, and music from iTunes® or
any third party application installed on your
device. Using your iPhone® data plan, you can
also use select third party audio apps including music,
news, sports, podcasts, and more.
Messages
Push and hold the VR button on the steering
wheel to activate a Siri voice recognition
session. Apple CarPlay® allows you to use Siri
to send or reply to text messages. Siri can also
1 — LTE Data Coverage
2 — Apple CarPlay® Icon
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(Continued)
(Continued)
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is made,
the agent will stay on the line with you.
NOTE:Calls between the vehicle occupants and the SiriusXM
Guardian™ Customer Care center may be recorded or
monitored for quality assurance purposes. Through your
enrollment in and use of the SiriusXM Guardian™
connected services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited services.
In particular, responses to SOS calls or other emergency
services may be unavailable or very limited. Vehicles
purchased outside the United States and Canada are
unable to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:
The light will continuously be illuminated red.
The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
An in-vehicle audio message will state “Vehicle phone
requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS Call
system operation. These include, but are not limited to,
the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes discon -
nected during a vehicle crash.
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
This feature is available only on vehicles sold in the US
or Canada.
Vehicle must be properly equipped with the SiriusXM
Guardian™ connected services. Vehicle must be regis -
tered with SiriusXM Guardian™ and have an active
subscription that includes the applicable feature.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must be powered in the ON/RUN or ACC (Acces -
sory) position with a properly functioning electrical
system.
WARNING!
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle from
placing an emergency call.
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer -
gency call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the SiriusXM Guardian™ Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the Rear -
view Mirror Light is illuminated, have an authorized
dealer service the SOS Call system immediately.
WARNING!
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Disclaimers
If Roadside Assistance Call is provided to your vehicle, you
agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to
provide SiriusXM Guardian™ connected services to you,
we may record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether such
conversations are initiated through the SiriusXM
Guardian™ connected services in your vehicle, or via a
landline or mobile device, and may share information
obtained through such recording and monitoring in
accordance with regulatory requirements. You
acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any
such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send the
route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination. After
selecting the Location tab at the bottom of the App,
browse through one of the categories provided, or
type the name or keyword in the search box. You can
also select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that appears. Location information will then be displayed on the
map. From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by
pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must have an active subscription that includes
the applicable feature.Vehicle Finder
Description
The Vehicle Finder feature allows you to find the location
of your vehicle.
You can also sound the horn and flash the lights to make
finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the Vehicle
Branded App and select the Location tab at the bottom of
the App. Then, press the Vehicle icon to find your vehicle. Requirements
Vehicle must be properly equipped with the Uconnect
system.
Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection compatible with your device.
Vehicle must have an active subscription that includes
the applicable feature.
Vehicle ignition must have been turned on within
14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that connects
your device to an LTE (voice/data) or 4G (data) network
that is ready to go wherever you are. After you've made
your purchase, turn on your device’s Wi-Fi and connect
your devices.
Enables all your passengers to be simultaneously
connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or any
other portable-enabled media — can connect over your
private in-vehicle network.
A high-speed, secured connection lets anyone on your
private network access the Web — great for working
and relaxing.
WARNING!
The driver should NEVER use the 4G Wi-Fi Hotspot
while driving the vehicle as doing so may result in an
accident involving serious injury or death.
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