16
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which supports
Passive Entry, Remote Keyless Entry (RKE), Keyless
Enter ‘n Go™, Remote Air Suspension Lowering, and
Remote Start. The key fob allows you to lock or unlock all
doors and liftgate, as well as activate the Panic Alarm from
distances up to approximately 66 ft (20 m). The key fob does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency key,
which is stored in the rear of the key fob.
NOTE:In vehicles equipped with Remote Start, the key fob will
operate at distances up to 328 ft (100 m).
NOTE:
The key fob’s wireless signal may be blocked if the key
fob is located next to a mobile phone, laptop, or other
electronic device. This may result in poor performance.
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad
Úpage 81.
With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.
Key Fob
In case the ignition switch does not change positions with
the push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified by
referring to the instrument cluster, which will display
directions to follow.
For more information on ignition positions, see
Úpage 20.
NOTE:A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer
illuminates after a key fob button is pushed, then the key
fob battery requires replacement
Úpage 382.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s door, or twice within five seconds to
unlock all the doors and liftgate. To lock all the doors and
liftgate, push the lock button once.
When the doors are unlocked, the turn signals will flash
and the illuminated entry system will be activated. When
the doors are locked, the turn signals will flash and the
horn will chirp.
1 — LED Indicator
2 — Unlock
3 — Remote Start
4 — Air Suspension Remote Lowering (If Equipped)
5 — Lock
6 — Power Liftgate
7 — Panic
8 — Emergency Key
23_WS_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE17
NOTE:
If the vehicle is equipped with the Auto Relock feature,
and is unlocked with the key fob, and no door is opened
within 60 seconds, the vehicle will relock and the
Vehicle Security system will arm (if equipped). This
feature can be enabled/disabled within Uconnect
Settings.
If one or more doors are open, or the liftgate is open,
the doors will lock. The doors will unlock again auto -
matically if the key fob is left inside the passenger
compartment, otherwise the doors will stay locked.
All doors can be programmed to unlock on the first push
of the unlock button through Uconnect Settings
Úpage 197.
Using The Panic Feature
To turn the Panic feature on or off, push the Panic button
on the key fob. When the Panic feature is activated, the
turn signals will flash, the horn may pulse on and off (if
equipped with horn alarm), and the interior lights will turn
on.
The Panic feature will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
The interior lights will turn off if you place the ignition in
the ON/RUN position while the Panic feature is acti -
vated. However, the exterior lights and horn (if
equipped with horn alarm) will remain on.
You may need to be closer than 66 ft (20 m) from the
vehicle when using the key fob to turn off the Panic
feature due to the radio frequency noises emitted by
the system.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the vehicle
while the vehicle’s ignition system is in the ON/RUN or
START position, the message “Key Fob Has Left The
Vehicle” will be shown in the instrument cluster display
along with an interior chime. An exterior audible and visual
alert will also be activated to warn the driver.
The vehicle’s horn will rapidly chirp three times along with
a single flash of the vehicle’s exterior lights.
NOTE:
The doors have to be open and then closed in order for
the vehicle to detect a key fob; the Key Left Vehicle
feature will not activate until all of the doors are closed.
These alerts will not be activated in situations where
the vehicle’s engine is left running with the key fob
inside.
Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
For easy entry and loading, your vehicle can be
lowered to Entry/Exit height by pushing the key
fob air suspension button two times. When air
suspension lowering is requested using the key
fob, the vehicle will send a series of chirps and flashes
(when enabled within Uconnect Settings) to alert the
customer that the operation has begun and will continue
these alerts until it successfully lowers. The following conditions must be met for the vehicle to
lower remotely:
The vehicle must not already be in Entry/Exit (Park) ride
height.
The vehicle battery must be fully charged.
All doors must be closed.
The key fob must be out of the vehicle.
NOTE:Ensure the vehicle is clear of all objects, pets, and people
prior to remote lowering.
Canceling Remote Lowering
Vehicle lowering can be canceled at anytime. When
vehicle lowering is canceled, the vehicle will raise up to the
next defined level and lock out the remote lowering
feature for five seconds before a new request can be
made.
To cancel vehicle lowering, push the key fob air
suspension button one time during the lowering process.
When vehicle lowering is canceled, the horn will chirp two
times and the turn signals will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:For more information on Air Suspension, see Úpage 132.
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23_WS_OM_EN_USC_t.book Page 17
22GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
For more information on the engine starting procedure,
see
Úpage 119.
When opening the driver's door and the ignition is in
the ON/RUN position (engine not running), a chime will
sound to remind you to place the ignition in the OFF
position. In addition to the chime, the message “Igni-
tion ON” will display in the cluster.
REMOTE START
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of approximately 328 ft (100 m).
Remote Start is used to defrost windows in cold weather,
and to reach a comfortable climate in all ambient
conditions before the driver enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 382.
HOW TO USE REMOTE START
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15 minute
cycle. Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
The parking lights will turn on and remain on during
Remote Start mode.
Headlight animation (if equipped) will occur when
Remote Start is activated, if “Headlight Illumination On
Approach” is enabled within Uconnect Settings.
For security, power window and power sunroof opera -
tion (if equipped) are disabled when the vehicle is in
the Remote Start mode.
The ignition must be placed in the ON/RUN position
before the Remote Start sequence can be repeated for
a third cycle.
All of the following conditions must be met before the
engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
System not disabled from previous Remote Start event
Vehicle Security Light flashing
Ignition in OFF position
Panic button is not pushed
Fuel level meets minimum requirement
Vehicle Security system is not signaling an intrusion
Malfunction Indicator Light (MIL) is not illuminated
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide which is odorless and colorless. Carbon
monoxide is poisonous and can cause serious injury
or death when inhaled.
Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
23_WS_OM_EN_USC_t.book Page 22
24GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
One of the following messages will display in the
instrument cluster display if the vehicle fails to remote
start or exits Remote Start prematurely:
Remote Start Canceled — Door Open
Remote Start Canceled — Hood Open
Remote Start Canceled — Liftgate Open
Remote Start Canceled — Fuel Low
Remote Start Canceled — System Fault
Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until
the ignition is placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle doors,
hood, liftgate, and the Keyless Enter ‘n Go™ Ignition for
unauthorized operation. While the Vehicle Security system
is armed, interior switches for door locks and liftgate
release handle are disabled. If something triggers the
alarm, the Vehicle Security system will provide the
following audible and visible signals:
The horn will pulse
The turn signals will flash
The Vehicle Security Light in the instrument cluster
will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security system:
1. Make sure the vehicle’s ignition is placed in the OFF
position.
For vehicles equipped with Keyless Entry, make
sure the vehicle’s keyless ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock switch
with the driver and/or passenger door open.
Touch the lock button on the exterior Passive Entry
door handle with a valid key fob available in the
same exterior zone
Úpage 167.
Push the lock button on the key fob.
3. If any doors are open, close them.
When the Vehicle Security system is armed, the Vehicle
Security Light (located in the lower right portion of the
instrument cluster display) will begin to flash every two
seconds until it is disarmed.
NOTE:If the system is armed by pushing the lock button on the
interior door panel, the Vehicle Security Light will flash
rapidly for about 15 seconds once the door is closed, then
slow down to every two seconds.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using any of
the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle to unlock the door
Úpage 167.
Cycle the ignition out of the OFF position to disarm the
system.
NOTE:
The driver's door key cylinder cannot arm or disarm the
Vehicle Security system. Use of the door key cylinder
when the alarm is armed will sound the alarm when the
door is opened.
The Vehicle Security system remains armed when the
power liftgate is opened using the liftgate button on the
key fob. If someone enters the vehicle through the
opened liftgate, then opens any door from the inside,
the alarm will sound.
If Passive Entry (if equipped) is used to unlock the lift -
gate, the Vehicle Security system is disarmed and the
rest of the vehicle doors will remain locked unless all
doors are set to unlock on first press within Uconnect
Settings.
When the Vehicle Security system is armed, the interior
power door lock switches will not unlock the doors.
23_WS_OM_EN_USC_t.book Page 24
GETTING TO KNOW YOUR VEHICLE25
The Vehicle Security system is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle
Security system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
Vehicle Security system.
If the Vehicle Security system is armed and the battery
becomes disconnected, the Vehicle Security system will
remain armed when the battery is reconnected; the
exterior lights will flash, and the horn will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is taken to
disarm it, the Vehicle Security system will turn the horn off
after a 29 second cycle (with five seconds between cycles
and up to eight cycles if the trigger remains active) and
then rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock the
doors using the manual door lock, or an emergency lock
lever
Úpage 26.
TAMPER ALERT
If something has triggered the Vehicle Security system in
your absence, the horn will sound three times and the
exterior lights will blink three times when you disarm the
Vehicle Security system.
DELUXE VEHICLE SECURITY SYSTEM —
IF EQUIPPED
The Deluxe Vehicle Security system monitors the doors,
hood latch, and liftgate for unauthorized entry and the
ignition switch for unauthorized operation. The system
also includes a dual function intrusion sensor and vehicle
tilt sensor. The intrusion sensor monitors the vehicle
interior for motion. The vehicle tilt sensor monitors the
vehicle for any tilting actions (tow away, tire removal, ferry
transport, etc.).
If a perimeter violation triggers the security system, the
horn will sound for 29 seconds and the exterior lights will
flash followed by approximately five seconds of no activity.
This will continue for eight cycles if no action is taken to
disarm the system.
TO ARM THE SYSTEM
Follow these steps to arm the security system:
1. If any doors, windows, or the sunroof (if equipped)
are open, close them.
2. Make sure the vehicle ignition system is OFF.
3. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock switch
with the driver and/or passenger door open.
Touch the lock button on the exterior Passive Entry
door handle with a key fob available in the same
exterior zone
Úpage 167.
Push the lock button on the key fob.
NOTE:
When armed, the interior motion sensor detects move -
ment within the vehicle's interior, including moving
objects (i.e. people and pets) and air currents through
open windows or the sunroof. The windows and
sunroof should be closed, and moving objects should
not be left in the vehicle when the intrusion detection
is armed, otherwise false alarms can occur.
Once the security system is armed, it remains in that
state until you disarm it by following either of the
disarming procedures described. If a power loss occurs
after arming the system, you must disarm the system
after restoring power to prevent alarm activation.
The ultrasonic intrusion sensor (motion detector)
actively monitors your vehicle every time you arm the
Vehicle Security system. If you prefer, you can turn off
the ultrasonic intrusion sensor when arming the
Vehicle Security system. To do so, push the lock button
on the key fob three times within 15 seconds of arming
the system (while the Vehicle Security Light is flashing
rapidly). The vehicle will remain locked but will disable
the alarm in the case of repeated false alarms due to
ambient conditions.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using any of
the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle to unlock the door
Úpage 167.
Cycle the vehicle ignition system out of the OFF position
by pushing the START/STOP ignition button (requires at
least one valid key fob in the vehicle).
2
23_WS_OM_EN_USC_t.book Page 25
26GETTING TO KNOW YOUR VEHICLE
NOTE:
The driver's door key cylinder and the liftgate button on
the key fob cannot arm or disarm the Vehicle Security
system.
The Vehicle Security system remains armed during
power liftgate entry. If a valid key fob or the Passive
Entry liftgate button is used to open the liftgate, the
motion sensing will be suppressed until after the lift -
gate is closed. If someone enters the vehicle through
the opened liftgate, then opens any door, the alarm will
sound.
When the Vehicle Security system is armed, the interior
power door lock switches will not unlock the doors.
The ultrasonic intrusion sensor (motion detector)
actively monitors your vehicle every time you arm the
Vehicle Security system. If you prefer, you can turn off
the ultrasonic intrusion sensor when arming the
Vehicle Security system. To do so, push the lock button
on the key fob three times within 15 seconds of arming
the system (while the Vehicle Security Light is flashing
rapidly). The vehicle will remain locked but will disable
the alarm in the case of repeated false alarms due to
ambient conditions. The Vehicle Security system is designed to protect your
vehicle; however, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the Vehicle
Security system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
Vehicle Security system.
If the Vehicle Security system is armed and the battery
becomes disconnected, the Vehicle Security system will
remain armed when the battery is reconnected; the
exterior lights will flash and the horn will sound. If this
occurs, disarm the Vehicle Security system.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock the
doors using the manual door lock, or an emergency lock
lever
Úpage 26.
DOORS
MANUAL DOOR LOCKS
The front doors can be manually unlocked with a single
pull of the inside door handle. The driver’s door can also
be manually locked/unlocked by inserting the emergency
key into the lock cylinder on the outside door handle.
Driver’s Door Cylinder Lock
The rear doors can be manually unlocked with a double
pull of the inside door handle.
All doors except the driver’s door can be manually locked
by inserting the emergency key into the emergency lock
lever and sliding the lever upward. The emergency lock
lever is located on the door latch face of each door.
Emergency Lock Lever
23_WS_OM_EN_USC_t.book Page 26
GETTING TO KNOW YOUR VEHICLE27
NOTE:
The emergency lock lever is only accessible when the
door is open.
Manually locking the vehicle will not arm the Vehicle
Security system.
POWER DOOR LOCKS
The power door lock buttons are located on each front
door panel. Use these buttons to lock or unlock all doors
and liftgate.
When the doors are locked, an indicator light in the lock
button will illuminate.
Power Door Lock Switches
The driver’s door will unlock automatically if the key fob is
detected inside the vehicle when the door lock button on
the front door panel is used to lock the door, then the door
is closed. The horn will also chirp to alert the driver. This
will occur for two attempts. On the third attempt, the doors
will lock even if the key fob is inside.
NOTE:If the key fob is located next to a mobile phone, laptop, or
other electronic device, the wireless signal may get
blocked, and the driver’s door may not unlock
automatically. If the door lock switch is pushed while the ignition is in
ON/RUN and the driver's door is open, the doors will not
lock.
Rear Passenger Power Door Locks
Power door lock buttons are located on each rear door
trim panel. Push the lock button to lock the rear door or
push the unlock button to unlock the rear door.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend for easier entry and exit
of the vehicle.
When configured for “Auto” mode, the Power Side Steps
will deploy when any of the doors are opened, and they will
retract when the doors are closed. This mode can be
turned on or off in the Uconnect Settings
Úpage 197.
NOTE:
When enabled within Uconnect Settings, the Power
Side Steps can also be manually extended or retracted
by pressing the Power Side Step button on the Controls
menu of the Vehicle screen.
If the vehicle speed exceeds 5 mph (8 km/h), the steps
will retract.
KEYLESS ENTER ‘N GO™ —
P
ASSIVE ENTRY
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry (RKE) system and a
feature of Keyless Enter ‘n Go™. This feature allows you to
lock and unlock the vehicle’s door(s) without having to
push the key fob lock or unlock buttons.
WARNING!
For personal security and safety in the event of a
collision, lock the vehicle doors before you drive as
well as when you park and leave the vehicle.
When exiting the vehicle, always make sure the
ignition is in the OFF position, remove the key fob
from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
2
23_WS_OM_EN_USC_t.book Page 27
28GETTING TO KNOW YOUR VEHICLE
If equipped, the rear doors will also have Passive Entry
capabilities.
NOTE:
Passive Entry may be programmed on/off through
Uconnect Settings Úpage 197.
The key fob may not be detected by the vehicle Passive
Entry system if it is located next to a mobile phone,
laptop or other electronic device; these devices may
block the key fob's wireless signal and prevent the
Passive Entry handle from locking/unlocking the
vehicle.
Passive Entry Unlock initiates illuminated approach
(low beams, license plate lamp, parking lights, door
handle pocket lights [if equipped]) for whichever dura -
tion is set between 0, 30, 60 or 90 seconds. Passive
Entry Unlock also initiates two flashes of the turn
signals.
If wearing gloves, if it has been raining/snowing, or if
there is salt/dirt covering the Passive Entry door
handle, the unlock and lock sensitivity can be affected,
resulting in a slower response time.
The doors may lock and unlock when water is sprayed
on the Passive Entry door handles, if the key fob is
located outside of the vehicle within 5 ft (1.5 m) of the
handle.
Passive Entry lock initiates one horn chirp and one
flash of turn signals. These settings can be
programmed on/off within Uconnect Settings
Úpage 197.
If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will relock and
will arm the Vehicle Security system (if equipped). To Unlock From The Driver Or Passenger Side
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
door handle, grab the handle to unlock the vehicle.
Grabbing the driver’s door handle will unlock the driver
door automatically. Grabbing the front passenger door
handle (or a rear handle when equipped with four-door
Passive Entry) will unlock all doors and the liftgate
automatically.
Grab The Door Handle To Unlock
NOTE:
Either the driver’s door only or all doors will unlock
when you grab hold of the front driver’s door handle,
depending on the selected setting in the Uconnect
system
Úpage 197.
All doors will unlock when the front passenger (or a rear
door when equipped with four-door Passive Entry) door
handle is grabbed regardless of the driver’s door
unlock preference setting. Frequency Operated Button Integrated Key (FOBIK-Safe)
To minimize the possibility of unintentionally locking a
Passive Entry key fob inside your vehicle, the Passive Entry
system is equipped with an automatic door unlock feature
which will function if the ignition switch is in the OFF
position.
There are five situations that trigger a FOBIK-Safe search
in any Passive Entry vehicle:
A lock request is made by a valid Passive Entry key fob
while a door is open.
A lock request is made by the Passive Entry door
handle while a door is open.
A lock request is made by the door panel switch while
the door is open.
When the Vehicle Security system is in pre-arm or
armed status and the liftgate transitions from opened
to closed.
When the liftgate transitions from open to closed and
Remote Start is active.
When any of these situations occur, after all open doors
are shut, the FOBIK-Safe search will be executed. If it
detects a Passive Entry key fob inside the vehicle, the
vehicle will unlock and alert the customer.
23_WS_OM_EN_USC_t.book Page 28