5
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ..................................................................... 175Zoom View ................................................................. 176
REFUELING THE VEHICLE .............................................. 177
VEHICLE LOADING ........................................................ 178 Gross Vehicle Weight Rating (GVWR) ..................... 178
Payload ...................................................................... 178
Gross Axle Weight Rating (GAWR)............................ 178
Tire Size ..................................................................... 178Rim Size ..................................................................... 178Inflation Pressure ...................................................... 178Curb Weight ............................................................... 178
Loading ...................................................................... 178
TRAILER TOWING............................................................. 178 Common Towing Definitions .................................... 179
Trailer Hitch Classification........................................ 182Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................................... 182
Trailer Hitch Receiver Cover Removal —
If Equipped ................................................................ 184
Trailer And Tongue Weight ...................................... 185
Towing Requirements .............................................. 185
Towing Tips ............................................................... 189
RECREATIONAL TOWING (BEHIND MOTORHOME) ..... 190 Towing This Vehicle Behind Another Vehicle .......... 190
Recreational Towing — Two-Wheel
Drive Models ............................................................. 190Recreational Towing — Quadra-Trac I
(Single-Speed Transfer Case) Four-Wheel
Drive Models ............................................................. 191Recreational Towing — Quadra–Trac II/
Quadra–Drive II Four-Wheel Drive Models .............. 191
DRIVING TIPS ................................................................... 193 On-Road Driving Tips ................................................ 193Off-Road Driving Tips ................................................ 193MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 196
CYBERSECURITY ............................................................. 196
UCONNECT SETTINGS ..................................................... 197 Customer Programmable Features ......................... 197
STEERING WHEEL AUDIO CONTROLS .......................... 221 Radio Operation ........................................................ 221Media Mode .............................................................. 221
PASSENGER SCREEN — IF EQUIPPED .......................... 221 Passenger Screen Permissions ............................... 222
Home Screen ............................................................ 222
Audio And Video ........................................................ 223Rear Seat Entertainment with Amazon Fire TV
Built-in — If Equipped................................................ 224
HDMI Projecting ........................................................ 225Device Manager........................................................ 225Navigation ................................................................. 226Camera ...................................................................... 226
3RD PARTY APPS — IF EQUIPPED ................................ 226
REAR SEAT ENTERTAINMENT (RSE) WITH
AMAZON FIRE TV BUILT-IN — IF EQUIPPED.................. 228 Overview .................................................................... 228
Getting Started.......................................................... 228
Accessing Rear Seat Entertainment with
Fire TV built-in from the Front Radio Screen........... 228
Accessing Rear Seat Entertainment with
Fire TV built-in from the Rear Screens .................... 229
Accessing Rear Seat Entertainment with
Fire TV built-in from the Passenger Screen —
If Equipped ................................................................ 229 First Time Starting Up
(Using the Rear Screens) .......................................... 229
Alexa Voice Control.................................................... 230
Listen Via Vehicle Speakers ..................................... 230
Quick Menu................................................................ 230
Parental Controls (Using the Rear Screens) ............ 230
Voice Remote with Alexa Pairing
(Using the Rear Screens) .......................................... 230
Media Sources Input (Using the Front Radio
and Rear Screens)..................................................... 230
Voice Remote with Alexa........................................... 231
Replacing the Voice Remote with
Alexa Batteries........................................................... 231
Rear Seat Entertainment with Fire TV Built-In
streaming (Using the Front Radio and
Rear Screens) ............................................................ 232Fire TV Apps/Games
(Using the Rear Screens) .......................................... 233
Are We There Yet? ..................................................... 233Using The Video USB Port ......................................... 233
Play Video Games...................................................... 233Headphones Operation ............................................. 233
Rear Climate Controls ............................................... 234Legal & Compliance .................................................. 235
OFF-ROAD PAGES — IF EQUIPPED .................................236 Off-Road Pages Status Bar ....................................... 236Vehicle Dynamics ...................................................... 236Accessory Gauges ..................................................... 237Pitch & Roll ................................................................ 237
Selec-Terrain — If Equipped ...................................... 237Suspension — If Equipped ........................................ 238
RADIO OPERATION AND MOBILE PHONES ..................238 Regulatory And Safety Information .......................... 238
23_WS_OM_EN_USC_t.book Page 5
GETTING TO KNOW YOUR VEHICLE89
(Continued)
CARGO AREA FEATURES
Cargo Storage
The load floor is designed for a maximum load of 300 lb
(136 kg), and should be uniformly distributed over the
load floor.
Additional storage can be found under the storage lid. To
access the lower storage, lift the handle and raise the
storage lid.
Lift Load Floor Handle
Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area sides,
should be used to safely secure loads when the vehicle is
moving. The cargo tie downs are designed for a maximum
load of 300 lb (136 kg) per tie-down.
Tie-Down Hooks
WARNING!
Cargo tie-downs are not safe anchors for a child seat
tether strap. In a sudden stop or accident, a tie-down
could pull loose and allow the child seat to come loose.
A child could be badly injured. Use only the anchors
provided for child seat tethers.
To help protect against personal injury, passengers
should not be seated in the rear cargo area. The rear
cargo space is intended for load carrying purposes only,
not for passengers, who should sit in seats and use seat
belts.
The weight and position of cargo and passengers can
change the vehicle center of gravity and vehicle handling.
To avoid loss of control resulting in personal injury, follow
these guidelines for loading your vehicle:
Do not carry loads that exceed the load limits described
on the label attached to the left door or left door center
pillar.
Always place cargo evenly on the cargo floor. Put
heavier objects as low and as far forward as possible.
Place as much cargo as possible in front of the rear axle.
Too much weight or improperly placed weight over or
behind the rear axle can cause the vehicle to sway.
Do not pile luggage or cargo higher than the top of the
seatback. This could impair visibility or become a
dangerous projectile in a sudden stop or accident.
WARNING!
2
23_WS_OM_EN_USC_t.book Page 89
GETTING TO KNOW YOUR VEHICLE91
Retractable Cargo Area Cover —
If Equipped
The purpose of this cover is for privacy, not to secure
loads. It will not prevent cargo from shifting or protect
passengers from loose cargo.
To cover the cargo area:
1. Grab the cover at the center handle and pull over the
cargo area.
2. Insert the pins on the ends of the cover into the slots in the pillar trim cover.
3. The liftgate may be opened with the cargo cover in place.
Rear Cargo Cover
Cargo Net — If Equipped
The rear cargo area may be equipped with a cargo net to
keep items secure while driving.
To attach the cargo net, the clips must be hooked through
the loops on both sides of the cargo area.
ROOF LUGGAGE RACK — IF EQUIPPED
The crossbars and side rails are designed to carry weight
on vehicles equipped with a luggage rack. The load must
not exceed 150 lb (68 kg), and should be uniformly
distributed over the luggage rack crossbars.
The crossbars on your vehicle are delivered stowed in the
rear cargo bin. Crossbars should always be used
whenever cargo is placed on the roof rack. Check the
straps frequently to be sure that the load remains securely
attached.
The roof rack does not increase the total load carrying
capacity of the vehicle. Be sure the total load of cargo
inside the vehicle plus that on the external rack does not
exceed the maximum vehicle load capacity.
INSTALLING THE CROSSBARS
There are two crossbars equipped with your vehicle. They
are located in the rear cargo bin, stored in foam blocks.
There is also a packet of fastener screws and a Torx
wrench provided in the foam blocks. You can find the
packet of fastener screws in the left foam block and the
Torx wrench in the right foam block.
Stowed Crossbars
WARNING!
In a collision, a loose cargo cover in the vehicle could
cause injury. It could fly around in a sudden stop and
strike someone in the vehicle. Do not store the cargo
cover on the cargo floor or in the passenger
compartment. Remove the cover from the vehicle when
taken from its mounting. Do not store it in the vehicle.WARNING!
In a collision, loose crossbars in the vehicle could cause
injury. They could fly around in a sudden stop and strike
someone in the vehicle. Do not store the crossbars on
the cargo floor or in the passenger compartment.
Remove the crossbars from the vehicle when taken
from their mounting. Do not store them in the vehicle.
1 — Fastener Screws
2 — Torx Wrench
2
23_WS_OM_EN_USC_t.book Page 91
134STARTING AND OPERATING
NOTE:Default Ride Height:
Select Aero Height or Normal Ride Height as the default
for all vehicle speeds and operation. This is the
selected height that the suspension will level for speed
changes (e.g. raising from Entry/Exit Height at speed,
lowering from Off Road Height at speed, etc.).
Default ride height can be changed by manually
adjusting the Quadra-Lift switch to Normal Ride Height
or Aero Ride Height and stay in the selected height for
2.5 seconds. It will be stored as the default ride height
and the height will be maintained until a new default
ride height is selected.
If equipped with a Uconnect Touchscreen Radio, all
enabling/disabling of air suspension features must be
done through the radio
Úpage 197.
AIR SUSPENSION MODES
The Air Suspension system has multiple modes to protect
the system in unique situations: Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled
Úpage 197. Tire/Jack mode is used for
connecting a trailer with a weight-distributing hitch
Úpage 179.
NOTE:This mode is intended to be enabled with the engine
running.
Auto Entry/Exit Mode
To assist in entering and exiting the vehicle, the air
suspension system has a feature which automatically
lowers the vehicle to Entry/Exit Height
Úpage 197.
NOTE:This mode is intended to be enabled with the engine
running. When towing, the automatic Entry/Exit feature
may be disabled through the Uconnect Touchscreen Radio
to prevent vehicle and trailer movement when the gear
selector is moved to PARK.
Transport Mode
To assist with flatbed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
Height and disable the automatic load leveling system
Úpage 197.
NOTE:This mode is intended to be enabled with engine running. Suspension Display Messages Mode
The “Suspension Display Messages” setting allows you to
only display suspension warnings instead of all
suspension messages (i.e., “Normal Height Achieved”)
Úpage 197.
NOTE:This mode is intended to be enabled with the engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled which will move the vehicle to Normal Ride Height
and disable the air suspension during the alignment
Úpage 197.
NOTE:This mode is intended to be enabled with the engine
running.
If equipped with a Uconnect Touchscreen Radio, all
enabling/disabling of air suspension features must be
done through the radio
Úpage 197.
INSTRUMENT CLUSTER DISPLAY
M
ESSAGES
When the appropriate conditions exist, a message will
appear in the instrument cluster Úpage 99.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid personal
injury or damage to the system, see an authorized
dealer for service.
23_WS_OM_EN_USC_t.book Page 134
178STARTING AND OPERATING
VEHICLE LOADING
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you do not
exceed the GVWR.
PAYLOAD
The payload of a vehicle is defined as the allowable weight
a vehicle can carry, including the weight of the driver, all
passengers, options and cargo.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo
area so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle,
springs, tires or wheels). Heavier axles, or suspension
components sometimes specified by purchasers for
increased durability, do not necessarily increase the
vehicle's GVWR or GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires
must be equal to the load capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire size
listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
CURB WEIGHT
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb weight
values are determined by weighing your vehicle on a
commercial scale before any occupants or cargo are
added.
LOADING
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.
The entire vehicle should first be weighed on a commercial
scale to ensure that the GVWR has not been exceeded.
The weight on the front and rear of the vehicle should then
be determined separately to be sure that the load is
properly distributed over the front and rear axles.
Weighing the vehicle may show that the GAWR of either
the front or rear axles has been exceeded but the total
load is within the specified GVWR. If so, weight must be shifted from front to rear or rear to
front as appropriate until the specified weight limitations
are met. Store the heavier items down low and be sure
that the weight is distributed equally. Stow all loose items
securely before driving.
NOTE:
Improper weight distributions can have an adverse
effect on the way your vehicle steers and handles and
the way the brakes operate.
Air suspension vehicle may limit off-road heights if
loaded beyond recommended values for vehicle GVWR
and GAWR.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with your
vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
WARNING!
Do not load your vehicle any heavier than the GVWR or
the maximum front and rear GAWR. If you do, parts on
your vehicle can break, or it can change the way your
vehicle handles. This could cause you to lose control.
Overloading can shorten the life of your vehicle.
23_WS_OM_EN_USC_t.book Page 178
STARTING AND OPERATING179
COMMON TOWING DEFINITIONS
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you do not
exceed the GVWR
Úpage 178.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or
temporary) loaded in or on the trailer in its "loaded and
ready for operation" condition.
The recommended way to measure GTW is to put your fully
loaded trailer on a vehicle scale. The entire weight of the
trailer must be supported by the scale.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your vehicle and
trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR
Úpage 178.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch ball by
the trailer. You must consider this as part of the load on
your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that can be
installed between the hitch receiver and the trailer tongue
that typically provides adjustable friction associated with
the telescoping motion to dampen any unwanted trailer
swaying motions while traveling.
If equipped, the electronic TSC recognizes a swaying
trailer and automatically applies individual wheel brakes
and/or reduces engine power to attempt to eliminate the
trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
hitches are used to tow small and medium sized trailers.
Weight-Distributing Hitch
A Weight-Distributing Hitch system works by applying
leverage through spring (load) bars. They are typically
used for heavier loads to distribute trailer tongue weight to
the tow vehicle's front axle and the trailer axle(s). When
used in accordance with the manufacturer's directions, it
provides for a more level ride, offering more consistent
steering and brake control thereby enhancing towing
safety. The addition of a friction/hydraulic sway control
also dampens sway caused by traffic and crosswinds and
contributes positively to tow vehicle and trailer stability.
Trailer sway control and a weight-distributing (load
equalizing) hitch are recommended for heavier Tongue
Weights (TW) and may be required depending on vehicle
and trailer configuration/loading to comply with Gross Axle
Weight Rating (GAWR) requirements.
WARNING!
If the gross trailer weight is 5,000 lb (2,267 kg) or
more, it is recommended to use a weight-distributing
hitch to ensure stable handling of your vehicle. If you
use a standard weight-carrying hitch, you could lose
control of your vehicle and cause a collision.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition can
result if either rating is exceeded. You could lose control
of the vehicle and have a collision.
WARNING!
An improperly adjusted Weight-Distributing Hitch
system may reduce handling, stability, braking
performance, and could result in a collision.
Weight-Distributing Hitch systems may not be
compatible with surge brake couplers. Consult with
your hitch and trailer manufacturer or a reputable
Recreational Vehicle dealer for additional
information.
4
23_WS_OM_EN_USC_t.book Page 179
180STARTING AND OPERATING
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT — QUADRA-LIFT AIR SUSPEN -
SION EQUIPPED VEHICLES
1. Verify that the vehicle is at the Normal Ride Height.
NOTE:The vehicle must remain in the RUN position with all doors
closed while attaching a trailer for proper leveling of the air
suspension system.
2. Position the vehicle on a level surface in preparation to connect to the trailer (do not connect the trailer).
3. For vehicles equipped with Quadra-Lift air suspension, use the touchscreen radio settings to
enable Tire/Jack mode. Tire/Jack mode will be
canceled and the procedure must be restarted if the
vehicle is driven at speeds above 5 mph (8 km/h).
When towing, the automatic Entry/Exit feature may
be disabled through the Uconnect Touchscreen Radio
to prevent vehicle and trailer movement when gear
selector is moved to PARK.
4. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H1.
Measuring Height (H)
5. Attach the loaded trailer to the vehicle without the weight distribution bars connected.
6. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H2.
7. Install and adjust the tension in the weight-distributing bars per the manufacturers’
recommendations so that the height of the front
fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1 above
Normal Ride Height [H1]). 8. Use the touchscreen radio settings and switch off
Tire/Jack mode. Make sure the vehicle returns to
Normal Ride Height. Perform a visual inspection of
the trailer and weight-distributing hitch to confirm the
manufacturers’ recommendations have been met.
9. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing with
TOW/HAUL mode engaged (if equipped).
Measurement Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5
23_WS_OM_EN_USC_t.book Page 180
STARTING AND OPERATING181
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT — NON-AIR SUSPENSION
EQUIPPED VEHICLES
1. Verify that the vehicle is at the normal ride height.
2. Position the vehicle on a level surface in preparation
to connect to the trailer (do not connect the trailer).
3. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H1.
Measuring Height (H)
4. Attach the loaded trailer to the vehicle without the weight distribution bars connected.
5. Ensure the trailer is properly secured to the hitch, including the safety chains, lighting, and trailer brake
controls.
6. Cautiously drive the vehicle and trailer at 20-25 mph (30-40 km/h) for approximately 3 miles (5 km) to
re-level the suspension.
7. Park the vehicle and trailer on a level surface.
8. Measure the height from the top of the front wheel opening on the fender to the ground; this is height H2.
9. Install and adjust the tension in the weight-distributing bars per the manufacturers’
recommendations so that the height of the front
fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1 above
normal ride height [H1]). 10. Perform a visual inspection of the trailer and
weight-distributing hitch to confirm the manufac -
turers’ recommendations have been met.
11. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing with
TOW/HAUL mode engaged (if equipped).
Measurement Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5
4
23_WS_OM_EN_USC_t.book Page 181