STARTING AND OPERATING 131
the depth and the bottom condition (and location
of any obstacles) prior to entering. Proceed with
caution and maintain a steady controlled speed
less than 5
mph (8 km/h) in deep water to
minim i
ze wave effects.
Flowing Water
If the water is swift flowing and rising (as in storm
run-of f
) avoid crossing until the water level recedes
and/or the flow rate is reduced. If you must cross
flowing-water, avoid depths in excess of 9 inches
(22 c m
). The flowing water can erode the
streambed causing your vehicle to sink into deeper
water. Determine exit point(s) that are downstream
of your entry point to allow for drifting.
Standing Water — Trailhawk Only
Avoid driving in standing water deeper than
1 9 inch
es (48 cm), and reduce speed
approp r
iately to minimize wave effects. Maximum
speed in 19 inches (48 cm) of water is less than
5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your
v ehic l
e fluids and lubricants (engine, transmission,
Power Transfer Unit and Rear Drive Module) to
ensure they have not been contaminated.
Contaminated fluids and lubricants (milky, foamy
in appearance) should be flushed/changed as
soon as possible to prevent component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for
additional control at slower speeds, shift the
transmission to a low gear and shift the 4WD
system to the appropriate terrain mode, using
4WD Low if necessary Ú page 91. Do not shift to a
lower gear than necessary to maintain headway.
Over- r
evving the engine can spin the wheels and
traction will be lost.
Avoid abrupt downshifts on icy or slippery roads
becau s
e engine braking may cause skidding and
loss of control.
Hill Climbing
NOTE:
Before attempting to climb a hill, determine the
condit i
ons at the crest and/or on the other side.
Before climbing a steep hill, shift
the transmission
to a lower gear and shift the 4WD System to 4WD
Low. Use first gear and 4WD Low for very steep
hills.
If you stall or begin to lose headway while
climbing
a steep hill, allow your vehicle to come to a stop
and immediately apply the brakes. Restart the
engine and shift to REVERSE. Back slowly down the
hill allowing the compression braking of the engine
to help regulate your speed. If the brakes are
required to control vehicle speed, apply them
lightly and avoid locking or skidding the tires.
NOTE:
Remember, never drive diagonally across a hill -
drive
straight up or down.
If the wheels start to slip as you approach the crest
of a hi
ll, ease off the accelerator and maintain
headway by turning the front wheels slowly left and
right. This may provide a fresh “bite” into the
surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear and the 4WD
System to 4WD Low range or select Hill Descent
Control (if equipped) Ú page 222 . Let the vehicle
go slowly down the hill with all four wheels turning
again s
t engine compression drag. This will permit
you to control the vehicle speed and direction.
When descending mountains or hills, repeated
braki n
g can cause brake fade with loss of braking
control. Avoid repeated heavy braking by
downshifting the transmission whenever possible.
WARNING!
If the engine stalls or you lose headway or
cannot make it to the top of a steep hill or grade,
never attempt to turn around. To do so may
result in tipping and rolling the vehicle. Always
back straight down a hill in REVERSE gear
carefully. Never back down a hill in NEUTRAL
using only the brake.
4
MULTIMEDIA 143
Seats & Comfort
Key Off Options/Engine Off Options
When the Seats & Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems when remote start
has been activated or the vehicle has been started.
NOTE:
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Auto-On Driver Heated/Ventilated Seat & Steering Wheel With Vehicle Start This setting will activate the vehicle’s comfort system and heated seats (if
equip
p
ed) or heated steering wheel (if equipped) when the vehicle is remote
started or ignition is started. The “Off” setting will not activate the comfort
systems. The “Remote Start” setting will only activate the comfort systems
when using Remote Start. The “All Start” setting will activate the comfort
systems whenever the vehicle is started.
When the Key Off Options/Engine Off Options button is pressed on the touchscreen, the system displays the options related to vehicle shutoff. These settings
will only activate when the ignition is set to OFF.
NOTE:
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Radio Off Delay This setting will keep the radio on for the selected amount of time after
vehic
l
e shut off. The available options are “0 sec” or “20 min”.
Radio Off With Door This setting will shut the radio off when the door is opened. The available
s
etti
n
gs are “On” and “Off”.
5
166 MULTIMEDIA
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak
command
s in phrases or complete sentences. The
system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phras e
or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
syste
m
requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push t
he Phone button (if active) on your steering
wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your
steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
P hone,
you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
refer e
nce your mobile phone’s manual. Please
visit UconnectPhone.com for complete mobile
phone compatibility information.
Uconnect 4/4C/4C NAV With 8.4-inch Display
MULTIMEDIA 209
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with
SiriusXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection. If using
the Mobile App to command your vehicle, your
device must be compatible and be connected to
an operable LTE (voice/data) or 3G or 4G (data)
network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:
All other remote services should be performed via
your O w
ner’s Site or through the Mobile App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the a b
ility to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engin e
that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your ve
hicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equip p
ed with a factory-installed Remote Start
system.
You can set up push notifications every time a
comman d
is sent to activate or cancel Remote
Start. Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are n ot
authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
5
214 MULTIMEDIA
1. Download the Amazon Alexa app on your
mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. S ear
ch for
E n
ab
l
e.
4. Tap SAVE SETTINGS when prompted.
5. Link
the vehicle brand name to the
> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This
will be the same user name and password
you used when registering for SiriusXM
Guardian™ connected services. There will be
additional settings to confirm on the following
screen.
7. AUTHORIZE the account to return to the
You can now begin using the
on Alex
a!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. Google Assistant is available
across your devices, including Android™ phones,
iPhone® devices, or voice-activated speakers, like
Google Home. If you need assistance, ask Google
for help, or for a complete list of commands by
saying: “Hey Google, ask
with my car.” Here are a few examples of commands:
“Hey Google, ask
“Hey Google, ask
“Hey Google, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Hey Google, ask
fuel level of my
To link your Uconnect account with Google
Assist
ant, follow these steps:
1. Download and install the Google Assistant app o
n your smart phone from the App
Store® or Google Play.
2. After installation, log in to the Google Assistant app w
ith your Gmail ID. Verify your account by
pressing the icon in the upper right-hand
corner.
3. Press the Discover button in the bottom left corner
of the screen. Enter the vehicle brand
name.
4. A prompt will appear to link your Uconnect accou n
t. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and p
assword you created when you activated
SiriusXM Guardian™. There will be additional
settings to confirm on the following screen. 6. Lastly, press “Authorize” to complete the
linki
ng process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote
start
Send a destination to your vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and
give y
ou peace of mind when your loved ones are
out on the road. You can set boundary limits,
monitor driving speed, and pinpoint your vehicle’s
location any time, any place. Use the Mobile App to
set alerts:
Boundary Alert
Receive a notification the moment your vehicle
is dr i
ven either out of or into a geographic
boundary that you set.
Curfew Alert
Receive a notification when your car is being
drive n
outside of the curfew time.
216 MULTIMEDIA
3.Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? T
he Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
M
obile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. I
f I am subscribed to SiriusXM Guardian™,
d oe
s
i
t cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected. 3.
Can I select a different route than the most
rece n
t one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash
the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them
on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
MULTIMEDIA 217
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
Afte r
you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates
? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™ connected
services subscription to find out if the insurance
provider can offer you a lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
compan i
es, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your k
ey fob will remote start your vehicle
more quickly. However its range is limited. For
example, when you are leaving the stadium
after the game, you can use the Mobile App to
remote start your vehicle and have the inside
of your vehicle comfortable by the time you get
to it.
3. Will my vehicle be safe if I lose my wireless
devi c
e? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Mobile App. Asking
for your username, password and SiriusXM
Guardian™ Security PIN help to ensure that
nobody can start your vehicle if they happen to
find your device. 4.
Can someone drive off with my vehicle using
the A
pp? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive.
5. Can I stop a vehicle that is being driven with
the c
ancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Mobile
App? T
he Mobile App has been designed to
work on most devices with the Apple® and
Android™ operating systems. The capabilities
of these devices allow us to remotely
command your vehicle. Other operating
systems may be supported in the future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your k
ey fob will sound the horn and flash the
lights quicker; however, its range is limited.
5
222 SAFETY
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of Anti-Lock Brakes. If the ABS
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Roll Mitigation
(ERM), Electronic Stability Control (ESC), Hill Start
Assist (HSA) and Traction Control System (TCS).
These systems work together to enhance both
vehicle stability and control in various driving
conditions.
Your vehicle may also be equipped with Dynamic
Steer i
ng Torque (DST), Hill Descent Control (HDC)
and Trailer Sway Control (TSC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the Anti-Lock Brake System (ABS). Applying the brakes
very quickly results in the best BAS assistance. To
receive the benefit of the system, you must apply
continuous braking pressure during the stopping
sequence (do not “pump” the brakes). Do not
reduce brake pedal pressure unless braking is no
longer desired. Once the brake pedal is released,
the BAS is deactivated.Dynamic Steering Torque (DST)
DST uses the integration of the Electronic Stability
Control (ESC) system with the electric power
steering to increase the safety level of the whole
vehicle. In critical situations (understeering,
oversteering, braking with different grip
conditions), through the DST function the ESC
system controls the steering to implement an additional torque contribution on the steering
wheel, to suggest the most correct maneuver to
the driver. The coordinated action of brakes and
steering increases the safety and feeling of vehicle
control.
NOTE:
The DST is a driving aid system and does not
repla c
e the driver’s actions while driving the car.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When Electronic Roll
Mitigation (ERM) determines that the rate of
change of the steering wheel angle and vehicle's
speed are sufficient to potentially cause wheel lift,
it then applies the appropriate brake and may also
reduce engine power to lessen the chance that
wheel lift will occur. ERM can only reduce the
chance of wheel lift occurring during severe or
evasive driving maneuvers, and it will only
intervene during these types of maneuvers. It
cannot prevent wheel lift due to other factors, such
as road conditions, leaving the roadway, or striking
objects or other vehicles.
NOTE:
ERM is disabled any time the ESC is in “Full Off”
mode. F
or a complete explanation of the available
ESC modes, see Ú page 223.
WARNING!
The Brake Assist System (BAS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded
by prevailing road conditions. BAS cannot
prevent collisions, including those resulting from
excessive speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of a
BAS-equipped vehicle must never be exploited in
a reckless or dangerous manner, which could
jeopardize the user's safety or the safety of
others.