
MULTIMEDIA 171
ANSWER OR IGNORE AN INCOMING CALL — NO
CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
curren
t call on hold or answer the incoming call.
Uconnect 4/4C/4C NAV With 8.4-inch Display
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
syste m
in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
messa g
e, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to 160
characters.
NOTE:
Only the first 25 characters can be seen on the
touchs c
reen while typing a custom message.
While in Do Not Disturb, Conference Call can be
select
ed so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
1 — Answer Button
2 — Caller ID Box
5

172 MULTIMEDIA
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS
Uconnect 4/4C/4C NAV With 8.4-inch Display
If two calls are in progress (one active and one on
hold),
press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
betwee
n the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the
“Listening” prompt and the following
bee
p,
say “Redial.”
The Uconnect Phone will call the last number that
was di
aled from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:
The call will remain within the vehicle audio system
until
the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions

MULTIMEDIA 173
Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:
It is recommended that you do not store names in
your F a
vorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when t
he entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combin a
tions is supported, some shortcut dialing
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudne s
s to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
loweri n
g the in-vehicle audio volume.
PHONE VOICE COMMANDS
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check UconnectPhone.com for mobile
phone compatibility and pairing instructions.
Push the Phone button and wait for the beep to
say a command. See the following examples:
“ Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previously answered incoming
phone number)
Did You Know: When
providing a Voice Command,
push the Phone button and say “Call”, th en
pronounce the name exactl y as it appears in your phonebook. When a contact has multiple phone
numbers, you can say “
Call John Smith work”.
VOICE TEXT REPLY — IF EQUIPPED
Uconnect can announce incoming text messages.
Push the VR button or Phone button and
say:
1. “
Listen
” to have the system read an incoming
te x
t message. (Must have compatible mobile
phone paired to Uconnect system.)
2. “ Reply ” after an incoming text message has
bee n
read.
Listen to the Uconnect prompts. After the
beep,
repeat one of the predefined messages
and follow the system prompts.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
PRE-DEFINED VOICE TEXT REPLY
RESPONSES
Yes. Stuck in
traff i
c. See you later.
No. Start without
me. I’l
l
be late.
Okay. Where are
you? I w
i
ll be 5
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
5

MULTIMEDIA 177
Uconnect Touchscreen display, the vehicle's knobs
and controls, and your voice with Siri to get access
to Apple Music®, Maps, Messages, and more.
NOTE:
Feature availability depends on your carrier and
mobile
phone manufacturer. Some Apple
CarPlay® features may or may not be available in
every region and/or language.
To use Apple CarPlay®, make sure you are using
iPhone®
5 or later, have Siri enabled in Settings,
ensure your iPhone® is unlocked for the very first
connection only, and then use the following
procedure:
1. Connect your iPhone® to one of the media USB p
orts in your vehicle.
NOTE:
Be sure to use the factory-provided Lightning cable
that c
ame with your phone, as aftermarket cables
may not work.
2. Once the device is connected and recognized, the P
hone icon on the drag & drop menu bar
changes to the Apple CarPlay® Icon.
NOTE:
Apple CarPlay® is set to launch immediately. You
can a l
so launch it by pressing the Apple CarPlay®
icon on the touchscreen.
Apple CarPlay®
NOTE:
To use Apple CarPlay®, make sure that cellular
data i
s turned on, and that you are in an area with
cellular coverage. Your data and cellular coverage
is shown on the left side of the radio screen. Data
plan rates apply.
Once Apple CarPlay® is up and running on your
Uconne c
t system, the following features can be
utilized using your iPhone® data plan:
Phone
Music
Messages
Maps
Phone
With Apple CarPlay®, push and hold the
VR button on the steering wheel to
activ a
te a Siri voice recognition session.
You can also press and hold the Home
button within Apple CarPlay® to start talking to Siri.
This allows you to make calls or listen to voicemail
as you normally would using Siri on your iPhone®.
NOTE:
Only temporarily pushing the VR button on the
steer i
ng wheel launches a built-in Uconnect VR
session, not a Siri session, and it will not function
with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all
your artists, playlists, and music from
i T u
n e
s
® or any third party application
installed on your device. Using your
iPhone® data plan, you can also use select third
party audio apps including music, news, sports,
podcasts, and more.
Messages
Push and hold the VR button on the
steering wheel to activate a Siri voice
recogn i
tion session. Apple CarPlay®
allows you to use Siri to send or reply to
text messages. Siri can also read incoming text
messages, but drivers will not be able to read
messages, as everything is done via voice.
1 — LTE Data Coverage
2 — Apple CarPlay® Icon
5

MULTIMEDIA 179
Smartphone Device Mirroring
To activate/deactivate this feature, connect your
smartp
hone with the manufacturer’s USB cable to
the vehicle’s USB ports.
1. Press the Phone/Bluetooth® button in the Sett i
ngs menu, or press the Apps button.
2. Press “Smartphone Projection Manager”.
3. The
setting, “Smartphone Device Mirroring”,
will
display with a check mark. To deactivate
Android Auto™ and Apple CarPlay® for all
devices, press the check box. To reactivate
Android Auto™ and Apple CarPlay® for all
devices, press the check box again until a
check mark appears. Android Auto™ and Apple CarPlay® can also be
activ
a
ted/deactivated on specific devices.
1. In “Smartphone Projection Manager”, select the na
me of the device you would like to
activate/deactivate Android Auto™ or Apple
CarPlay®.
2. The setting, “Enable Android Auto™” or “Enab
le Apple CarPlay®”, will display
depending on your smartphone. Press the
check box to deactivate these features. To
reactivate Android Auto™ or Apple CarPlay®,
press the check box until a check mark
appears.
Enable Apple CarPlay® or Android Auto™
Android Auto™ And Apple CarPlay® Automatic
Bluetoot
h® Pairing
After connecting to Android Auto™ or Apple
CarPla
y® for the first time and undergoing the
setup procedure, the smartphone pairs to the
Uconnect system via Bluetooth® without any setup
required every time it is within range, if Bluetooth®
is turned on.
NOTE:
Apple CarPlay® uses a USB connection while
Androi d
Auto™ uses both USB and Bluetooth®
connections to function. The connected device is
unavailable to other devices when connected
using Android Auto™ or Apple CarPlay®.
Multiple Devices Connecting To The Uconnect
Syste m
— If Equipped
It is possible to have multiple devices connected to
the Uc
onnect system. For example, if using Android
Auto™/Apple CarPlay®, the connected device will
be used to place hands-free phone calls or send
hands-free text messages. However, another
device can also be paired to the Uconnect system,
via Bluetooth®, as an audio source, so the
passenger can stream music.
NOTE:
Apple CarPlay® and Android Auto™ can only be
launc h
ed from the front and center console USB
ports.
5

206 MULTIMEDIA
(Continued)
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that tr
avel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable to
receive SiriusXM Guardian™ connected services.
If the SOS Call system detects a malfunction, any
of the
following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
Even if the SOS Call system is fully functional,
factor s
beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(incl u
ding during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may p r
event your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data r
ecorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE MOBILE APPS
NOR THE SIRIUSXM GUARDIAN™ CONNECTED
SERVICES WILL OPERATE.

IN CASE OF EMERGENCY 269
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connec t
you to any one of the following support
centers:
Roadside Assistance (if equipped) – If you get a
flat tire, or need a tow, just push the ASSIST
button and you’ll be connected to someone who
can help. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care (if
equipped) – In-vehicle support for SiriusXM
Guardian™.
Vehicle Customer Care (if equipped) – Total
support for all other vehicle issues.
UConnect Care (if equipped) – Total support for
all the UConnect feature.
SOS Call
1. Push the SOS Call button on the overhead cons o
le.
NOTE:
In case the SOS Call button is pushed in error,
there
will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the overhead console or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
overhead console. 2. The LED lights located within the SOS and
ASSI S
T buttons on the overhead console will
turn green once a connection to a SOS
operator has been made.
3. The SOS Call system may transmit the followi
ng important vehicle information to a
SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operat
or through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice
connection with the vehicle to deter -
mine if additional help is needed. Once the
S OS ope
rator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
syste m
will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. T he SOS operator may attempt to contact
approp
riate emergency responders and
provide them with important vehicle
information and GPS coordinates.WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
7

270 IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT
have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not
answer or respond to SOS system calls.
NOTE:
The SOS Call function may not be available for the
first
minute after the vehicle is started
If the SOS Call system detects a malfunction, any
of the
following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi -
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factor
s
beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electr
ical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVI C
ES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!