MULTIMEDIA 203
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga
-
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
r espons
e center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network
congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge.
Not all SiriusXM Guardian™ features are available
for al l
models.
SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Mobile App or your computer.
If equipped — Send & Go capability with the
Mobile App. Use the Mobile App to easily search, map and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Mobile App.
Before you drive, familiarize yourself with the
easy- t
o-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearv i
ew Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contact
ing Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.
1. Press the Apps icon on the bottom of your in-ve hi
cle touchscreen.
2. Select the Activate Services icon from your list of app
s.
3. For customers in the United States , sel
ect
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada
, ente
r your email ad-
dress to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial*
period for use of SiriusXM Guardian™ connected
services starting on the date of vehicle purchase.
To get started with your trial, enrollment in
SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Mobile App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Mobile App to your mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
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204 MULTIMEDIA
For customers in the United States, visit
www.mopar.com , and click the Sign In/Register
button in the upper right-hand corner to register
y our ac
count online.
a. Click the Register button. b. Sel
ect the correct country and email
addr e
ss then click “Register”.
c. You will then receive an email notification to confir
m/verify your newly created account.
d. After clicking the email link, it will take you to a w
ebsite and prompt you to assign your
account with a password.
e. Once you have added a password, the webs i
te will direct you to your homepage
where you can add in your VIN.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar. b.
Press the Activate Services button from the
apps
list.
c. Enter your email and press “OK”. A confir -
mation
email will be sent to the provided
e m a
il
address.
d. Press “Continue Activation” from the confir -
mation
email. It may take a short time
before
remote services will be available, but
you will be able to log into the Mobile App
and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or
www.mopar.ca (Canadian Residents) provides you
with all the information you need, all in one place.
Y ou ca n
track your service history, find
recommended accessories for your vehicle, watch videos about your vehicle's features, and easily
access your manuals. It is also where you can
manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Re
g
ister button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button .
Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
Edit/Edit Profile:
To manage the details of your SiriusXM
G ua
rd
i
an™ account, such as your contact infor -
mation, password and SiriusXM Guardian™ PIN,
c lick
on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guard i
an™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscr
iption, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
MULTIMEDIA 207
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:
An active SiriusXM Guardian™ subscription is
requi r
ed for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agen t
.
2. An agent will receive the call and confirm the locati
on of the emergency.
3. If needed, the agent will request the assis
tance of emergency services.
4. First responders will arrive on scene. The agent
will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the
SiriusXM Guardian™ subscriber agreement
apply. See terms of services for complete
service limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
a ir ba
g system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your v e
hicle immediately.
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe loca -
tion.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
LockPress this button to lock your vehicle.
Vehicle Start Press this button to
start
your vehicle.
Horn & Lights Press this button to
s ound
t
he horn and
activate your lights.
5
208 MULTIMEDIA
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Mobile
App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device
And The Mobile App
1. Press the desired Remote Command icon on your m
obile device.
2. A pop-up screen will appear asking for your Siriu
sXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the comman
d to go through to your vehicle.
4. A message will let you know if the command was r
eceived by your vehicle. Using A Remote Command Through Your Owner’s
Site
1. L
og on to your Owner’s Site using the
userna
me and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.
NOTE:
If you forgot your username or password, links are
provid e
d on the website to help you retrieve them.
2. If you have more than one vehicle registered into y
our Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote comman
ds. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guar d
ian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know i
f the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for e
x
ample, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you
are unable to lock your vehicle through
the Mobile App or your key fob.
2. For security purposes, the SiriusXM Guar d
ian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Secur
ity PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote
Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
y ou
t h
e
ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Unlock
Press this button to
u nlock
your vehicle.
Cancel Vehicle Start Press this button to
cance l
remote start.
MULTIMEDIA 209
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with
SiriusXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection. If using
the Mobile App to command your vehicle, your
device must be compatible and be connected to
an operable LTE (voice/data) or 3G or 4G (data)
network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:
All other remote services should be performed via
your O w
ner’s Site or through the Mobile App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the a b
ility to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engin e
that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your ve
hicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equip p
ed with a factory-installed Remote Start
system.
You can set up push notifications every time a
comman d
is sent to activate or cancel Remote
Start. Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are n ot
authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
5
MULTIMEDIA 213
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
s e r
v i
c
e through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health
Report ,
the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you en r
oll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
informa
tion, located at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). For more information on SiriusXM Guardian™
p
riva t
e policy, see https://siriusxmcvs.com/
privacy-policy.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a p
rob
l
em with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:
Vehicle Health Alert emails require you to register
and a c
tivate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you wh e
n services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:
Pressing “OK” or the X button on the pop-up screen
will d
ismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicl
e and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navig a
tion, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for he l
p, or complete a list of commands by saying:
“Alexa, ask
Here are a few of the many questions you can ask
Alexa :
“Alexa, ask
“Alexa, ask
“Alexa, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Alexa, ask
level of my
An active subscription to SiriusXM Guardian™ is
requir
ed. To use Amazon Alexa, first, register for
SiriusXM Guardian™ Ú page 203.
Next, link the Uconnect system on your vehicle to
Amazon
Alexa:
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214 MULTIMEDIA
1. Download the Amazon Alexa app on your
mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. S ear
ch for
E n
ab
l
e.
4. Tap SAVE SETTINGS when prompted.
5. Link
the vehicle brand name to the
> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This
will be the same user name and password
you used when registering for SiriusXM
Guardian™ connected services. There will be
additional settings to confirm on the following
screen.
7. AUTHORIZE the account to return to the
You can now begin using the
on Alex
a!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. Google Assistant is available
across your devices, including Android™ phones,
iPhone® devices, or voice-activated speakers, like
Google Home. If you need assistance, ask Google
for help, or for a complete list of commands by
saying: “Hey Google, ask
with my car.” Here are a few examples of commands:
“Hey Google, ask
“Hey Google, ask
“Hey Google, ask
Chrysler Drive, Auburn Hills, Michigan to my
“Hey Google, ask
fuel level of my
To link your Uconnect account with Google
Assist
ant, follow these steps:
1. Download and install the Google Assistant app o
n your smart phone from the App
Store® or Google Play.
2. After installation, log in to the Google Assistant app w
ith your Gmail ID. Verify your account by
pressing the icon in the upper right-hand
corner.
3. Press the Discover button in the bottom left corner
of the screen. Enter the vehicle brand
name.
4. A prompt will appear to link your Uconnect accou n
t. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and p
assword you created when you activated
SiriusXM Guardian™. There will be additional
settings to confirm on the following screen. 6. Lastly, press “Authorize” to complete the
linki
ng process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote
start
Send a destination to your vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and
give y
ou peace of mind when your loved ones are
out on the road. You can set boundary limits,
monitor driving speed, and pinpoint your vehicle’s
location any time, any place. Use the Mobile App to
set alerts:
Boundary Alert
Receive a notification the moment your vehicle
is dr i
ven either out of or into a geographic
boundary that you set.
Curfew Alert
Receive a notification when your car is being
drive n
outside of the curfew time.
MULTIMEDIA 215
Speed Alert
Receive a notification whenever your car
exceed
s a speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is
driven
outside a quarter-mile radius of a valet
drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Mobile App right
on your
Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Mobile App from the App Store ®
or Google Play.
2. Log onto the app from your smartphone using the u
sername and password you created when
you first set up your account.
3. Make sure your watch and smartphone are conne c
ted through Bluetooth®.
4. The Mobile App should appear on your Smart
Watch.
Once the app is downloaded on your SmartWatch,
you can
enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering your
security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level,
vehicle location, tire pressure warning, and
more.
For help, refer to the Uconnect YouTube channel
for Sm a
rtWatch Integration.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or
turni n
g in your lease, to call SiriusXM Guardian™
Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button (if equipped) and then select
SiriusXM Guardian™ Call on your in-vehicle
touchscreen to contact SiriusXM Guardian™. Your
call will be directed to a SiriusXM Guardian™ agent
or held in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED
1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?
You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use the
SOS C
all button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You c
an
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your k
ey fob will lock/unlock the door more
quickly, however its range is limited and your
Mobile App comes in handy for these and
other situations.
5