
MULTIMEDIA269
on your device, select “Help”, and then select
“SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation.
Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at www.driveuconnect.com/
connectedservices/privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). For more information on SiriusXM Guardian™
private policy, see https://siriusxmcvs.com/
privacy-policy.NOTE:Your vehicle must be enrolled in an active
subscription with SiriusXM Guardian™ Connected
Services. If you have concerns about the operation,
function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check
the instrument cluster warning lights and cautions
in your vehicle for the most accurate vehicle health
information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
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MULTIMEDIA273
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies, subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™
connected services subscription to find out if
the insurance provider can offer you a lower
rate.
NOTE:Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
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274MULTIMEDIA
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will remote start
your vehicle more quickly. However its range is
limited. For example, when you are leaving the
stadium after the game, you can use the
Vehicle Branded App to remote start your
vehicle and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Vehicle Branded
App. Asking for your username, password and
SiriusXM Guardian™ Security PIN help to
ensure that nobody can start your vehicle if
they happen to find your device.
4. Can someone drive off with my vehicle using
the App? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive. 5.
Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will sound the horn
and flash the lights quicker; however, its range
is limited.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pressing the red Panic button. Otherwise, Remote Horn & Lights will
continue for a maximum of three minutes.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App has
been designed to work on most devices with
the Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT
FAQS — IF EQUIPPED
1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can
register your SiriusXM Guardian™ Account:
Push the ASSIST button. A call will be placed
to an agent who can assist in registering
your new account.
Press the Activate Services icon in the Apps
menu. Select the button to speak with an
agent, who can assist in registering your
new account.
Press the Activate Services icon in the Apps
menu. Enter your email on the touchscreen
and then follow the prompts from the
provided email. You will receive an email
with an activation link that will be good for
72 hours. Once you click the activation link,
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MULTIMEDIA275
you will be prompted to fill out your informa -
tion and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your
profile and demo the remote services.
2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by selecting
Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be
updated online, or by calling SiriusXM Guardian™ Customer Care from ASSIST in your
vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated online
on your Owner’s Site. Log in to your Owner’s
Site then select Edit Profile to edit your
personal information. Make your edits and
click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for certain
Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription comes
up for renewal? If you have added a credit card
to your account information, your subscription
will be automatically renewed for a term length
in accordance with the service plan that you
have selected at the then current subscription
rate and on every renewal date thereafter,
unless you cancel your subscription by calling SiriusXM Guardian™ Care. If you have not
added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you
that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror or overhead console.
12. How do I update my credit card information?
Login to your Owner’s Site, and select Edit
Profile, then select SiriusXM Guardian™
Payment Account.
13. How do I find out how much longer I have on
my subscription? Contact SiriusXM Guardian™
Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of notifi -
cation.
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279
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability and
brake performance under most braking conditions.
The system automatically prevents wheel lock and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that
the ABS is working properly each time the vehicle
is started and driven. During this self-check, you
may hear a slight clicking sound, as well as some
related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are beginning
to lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic stops
may increase the likelihood of ABS activation(s).
You also may experience the following normal
characteristics when the ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of the
stop
NOTE:The ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.
Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may
stay on for as long as four seconds.
If the ABS Warning Light remains on or comes on
while driving, it indicates that the anti-lock portion
of the brake system is not functioning and that
service is required. However, the conventional
brake system will continue to operate normally if
the ABS Warning Light is on.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to interfer-
ence caused by improperly installed or high
output radio transmitting equipment. This
interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by qual -
ified professionals.
Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or hydro -
planing.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!
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280SAFETY
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of Anti-Lock Brakes. If the ABS
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Brake Force
Distribution (EBD), Electronic Roll Mitigation
(ERM), Electronic Stability Control (ESC), Hill Start
Assist (HSA), and Traction Control System (TCS).
These systems work together to enhance both
vehicle stability and control in various driving
conditions.
Your vehicle may also be equipped with Rain Brake
Support (RBS), Ready Alert Braking (RAB),
Selec-Speed Control (SSC), and Trailer Sway
Control (TSC).
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN mode,
and may stay on for as long as four seconds. If the Brake System Warning Light remains on or
comes on while driving, it indicates that the brake
system is not functioning properly and that
immediate service is required. If the Brake System
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application, and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the
Anti-Lock Brake System (ABS) by applying the
brakes very quickly, creating the most efficient
braking assistance possible. To receive the benefit
of the system, you must apply continuous braking
pressure during the stopping sequence (do not
“pump” the brakes). Do not reduce brake pedal
pressure unless braking is no longer desired. Once
the brake pedal is released, the BAS is
deactivated.
Electronic Brake Force Distribution (EBD)
The EBD function manages the distribution of the
braking torque between the front and rear axles by
limiting braking pressure to the rear axle. This is
done to prevent overslip of the rear wheels to avoid
vehicle instability, and to prevent the rear axle from
entering ABS before the front axle.
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for
wheel lift by monitoring the driver’s steering wheel
input and the speed of the vehicle. When ERM
determines that the rate of change of the steering
wheel angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
WARNING!
The Brake Assist System (BAS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded
by prevailing road conditions. BAS cannot
prevent collisions, including those resulting from
excessive speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of a
BAS-equipped vehicle must never be exploited in
a reckless or dangerous manner, which could
jeopardize the user's safety or the safety of
others.
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SAFETY281
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of wheel
lift occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving the
roadway, striking objects or other vehicles.
NOTE:ERM is disabled any time the ESC is in “Full Off”
mode (if equipped). See Ú page 281 for a
complete explanation of the available ESC modes.
Electronic Stability Control (ESC)
The ESC system enhances directional control and
stability of the vehicle under various driving
conditions. ESC corrects for oversteering or
understeering of the vehicle by applying the brake of the appropriate wheel(s) to counteract the
above conditions. Engine power may also be
reduced to help the vehicle maintain the desired
path.
Oversteer — when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC
applies the brake of the appropriate wheel to
assist in counteracting the oversteer or understeer
condition.
The ESC Activation/Malfunction Indicator Light
located in the instrument cluster will start to flash
as soon as the ESC system becomes active. The
ESC Activation/Malfunction Indicator Light also
flashes when the Traction Control System (TCS) is
active. If the ESC Activation/Malfunction Indicator
Light begins to flash during acceleration, ease up
on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving
to the prevailing road conditions.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence the
chance that wheel lift or rollover may occur. ERM
cannot prevent all wheel lift or rollovers,
especially those that involve leaving the roadway
or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must
never be exploited in a reckless or dangerous
manner which could jeopardize the user's safety
or the safety of others.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from acting
on the vehicle, nor can it increase the traction
afforded by prevailing road conditions. ESC
cannot prevent accidents, including those
resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting from
loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe,
attentive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reckless or
dangerous manner which could jeopardize the
user’s safety or the safety of others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the handling
characteristics of your vehicle, and may nega -
tively affect the performance of the ESC system.
Changes to the steering system, suspension,
braking system, tire type and size or wheel size
may adversely affect ESC performance. Improp -
erly inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle modifi-
cation or poor vehicle maintenance that
reduces the effectiveness of the ESC system
can increase the risk of loss of vehicle control,
vehicle rollover, personal injury and death.
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282SAFETY
ESC Operating Modes
Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC.
Whenever the vehicle is started, the ESC system
will be in this mode. This mode should be used for
most driving conditions. Alternate ESC modes
should only be used for specific reasons as noted
in the following paragraphs.
Partial Off
This mode may be useful if the vehicle becomes
stuck. This mode may modify TCS and ESC
thresholds for activation, which allows for more
wheel spin than normally allowed.
To enter the “Partial Off” mode, momentarily push
the ESC OFF button and the ESC OFF Indicator
Light will illuminate. To turn the ESC on again,
momentarily push the ESC OFF button and the ESC
OFF Indicator Light will turn off.
NOTE:For vehicles with multiple partial ESC modes, the
push and release of the button will toggle the ESC
modes. Multiple attempts may be required to
return to “ESC On”. Full Off — If Equipped
This mode is intended for off-highway or off-road
use only and should not be used on any public
roadways. In this mode, TCS and ESC features are
turned off. To enter the “Full Off” mode, push and
hold the ESC OFF button for five seconds while the
vehicle is stopped with the engine running. After
five seconds, a chime will sound, the ESC OFF
Indicator Light will illuminate, and the “ESC OFF”
message will display in the instrument cluster. To
turn ESC on again, momentarily push the ESC OFF
button.
NOTE:System may switch from ESC “Full Off” to “Partial
Off” mode when vehicle exceeds a predetermined
speed. When the vehicle speed slows below the
predetermined speed the system will return to ESC
“Full Off”.
If equipped with Off Road+ and if Off Road+ is
active when "Full Off" mode is enabled by the
driver, ESC will not switch to "Partial Off" mode at
any speed and will remain in "Full Off" mode until
Off Road+ is exited or ESC is re-enabled by the
driver.WARNING!
When in “Partial Off” mode, the TCS function
-
ality of ESC, except for the limited slip feature
described in the TCS section, has been
disabled and the ESC OFF Indicator Light will
be illuminated. When in “Partial Off” mode,
the engine power reduction feature of TCS is
disabled, and the enhanced vehicle stability
offered by the ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
WARNING!
In the ESC “Full Off” mode, the engine torque
reduction and stability features are disabled.
Therefore, enhanced vehicle stability offered
by the ESC system is unavailable. In an emer -
gency evasive maneuver, the ESC system will
not engage to assist in maintaining stability.
ESC “Full Off” mode is intended for off-highway
or off-road use only.
The Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from acting
on the vehicle, nor can it increase the traction
afforded by prevailing road conditions. ESC
cannot prevent all accidents, including those
resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC
also cannot prevent collisions.
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